Responsible for the oversight and progression of all aspects of the operation for all locations. This includes customer service, financial results, employees, maintenance, equipment, safety and security.
Monitors terminal performance closely, including daily, weekly, and monthly reporting and reviews. The VPO must communicate expectations clearly to all Regional & Terminal Managers.
Coaches and leads Regional & Terminal Managers of each operating location.
Covers down for Regional & Terminal Managers as needed.
Sets expectations, and maintains accountability for, all operational metrics, safety, security, employee relations and client relations.
Ensures safety regulations are being observed and all training is complete, compliant, up to date and effective.
Conducts location audits and reviews.
Ensures Client expectations and contract requirements are met.
Project management and oversight of start-ups for new contracts and facilities.
Oversees the development of talent, including hiring, coaching and workforce planning.
Works closely with Business Development and client relations.
Development of policies & procedures.
Coordinates closely with peers and is able to communicate performance metrics with senior executives.
Familiar with TSA & CBP security regulations pertaining to import and export freight through airports.
Knowledgeable in local, state and federal regulations pertaining to trucking
Qualifications:
Must have a minimum of 10+ years of senior management experience in the trucking/transportation operations.
Bachelor’s degree or equivalent experience required.
Must have superior writing skills and excellent computer skills including strength in Microsoft products with strong excel skills a major plus.
Topflight verbal communication skills, including presenting and speaking in front of groups.
Prior Senior Leadership role strongly preferred.
Must have excellent financial experience with creating budgets, P&L and more.
Must have strong leadership and mentorship skills.
Able to work closely with business development to effectively build customer relationships, negotiate and handle contracts.
Must understand how to work with multiple constituencies - employees, government and public ridership.
Physical Requirements/Working Conditions:
Walk short and long distances.
Reach above and/or below shoulder.
Work inside a warehouse in a variety of temperatures