The client is immediately hiring for an Infrastructure VOIP Engineer
Work Location: Jersey City, New Jersey ( need nearby candidate within 50 to 60 miles from client location)
Work Arrangement : 3 days Office 2 days Remote
W2 only (no C2C)
Must Have Skills
VOIP, VOICE, CiSCO, Switching Routing SITE to SITE VPN
Roles And Responsibilities
Technical Skills:
VOIP Protocols: In-depth knowledge of VOIP protocols like SIP (Session Initiation Protocol), RTP (Real-time Transport Protocol), Codecs, SIPREC, WebRTC
Network Configuration: Proficiency in configuring and troubleshooting network equipment, including routers, switches, and firewalls.
VOIP Software and Hardware: Familiarity with VOIP systems and platforms, such as Cisco CallManager, Asterisk, or other VOIP solutions.
Quality of Service (QoS): Understanding of QoS principles, MOS to ensure voice quality over IP networks.
Security: Knowledge of VOIP security best practices and the ability to identify and address security vulnerabilities.
Troubleshooting: Strong troubleshooting skills to diagnose and resolve VOIP issues promptly. Familiarity with tools like Wireshark, Splunk,
Communication: Excellent communication skills are essential for interacting with end-users and providing clear instructions and support.
Problem-Solving: Strong problem-solving skills to identify and resolve technical issues.
Teamwork: Collaborative attitude to work with other IT professionals and support teams.
Customer Service: A focus on providing excellent customer service is often crucial, as VOIP Support Engineers may deal with end-users experiencing voice quality issues.
Ability to consultatively articulate complex technical findings to more experienced management in clear, concise, understandable terms
Proficient Knowledge And Understanding In The Following Key Areas