Workday Analyst (229131)

There are currently two Workday Analyst role openings, one being Integrations, and the other being Security. This is a fully remote role, although it does require residency in Illinois, Indiana, or Wisconsin.

Customer Service

• Act as a liaison between customers, IT teams, and vendors.
• Collaborate with functional and technical stakeholders at various levels.
• Lead and participate in meetings with stakeholders.
• Serve as an expert technical resource to address and resolve business problems.
• Inform and educate functional teams on new processes or enhancements, seeking input on future improvements.
• Pursue continuing education through seminars, conferences, webinars, and networking.
• Participate in process improvement initiatives and measurement.

Support and Maintenance

• Lead or participate in all phases of the software development lifecycle; identify business needs, design, build, implement, document, and train on business solutions based on current and future technologies.
• Ensure optimal functioning of IT application systems and compliance with business needs, strategies, policies, and regulations.
• Troubleshoot functional, performance, connectivity, integration, security, or utilization issues using industry-standard and innovative methodologies.
• Understand Workday-specific functions, configurations, reporting, integrations, and security.
• Document incidents, requests, projects, knowledge, and change control IT and organizational procedures per organizational standards.
• Write and control essential project documents such as requirements, project charters, functional specifications, designs, and test plans.
• Advise management on potential problems, current systems status, and requirements for improvements.
• Adhere to policies, procedures, and standards to meet regulatory requirements and legal standards.
• Provide on-call support as required.

Required Education, Experience, and Skills:

• Bachelor’s Degree with three years of experience in IT or a relevant business area, or a minimum of seven years of relevant IT experience.
• One or more Workday certifications such as HCM, FIN, SCM, security, or integrations.
• Experience implementing or supporting Workday.
• Excellent written and oral communication skills.
• Ability to work effectively with diverse groups of people.

Preferred Skills:

• Advanced knowledge and experience supporting Workday FIN and SCM.
• Experience or certification in project management, Agile, Scrum, and ITIL.
• Healthcare technology experience, including HL7 and Epic knowledge, is helpful but not required.
• Advanced knowledge of MS Excel, scripting, XML, SQL, JavaScript, and FTP.