Kurt Schmidt’s Post

If you find 25 minutes in your day, give this a watch and listen. Mark Langanki, CTO of C1, sits down with Evan Kirstel B2B TechFluencer and does a fantastic job of painting the picture of what really C1 does, how we really differ, and why others are trying to emulate us (but aren't). Our customers absolutely love listening to Mark. We'd love to help you and your organization! #visionary #AI #C1 #systemsintegrator #customerexperience #customerjourney #hx #humanexperience

In our latest podcast episode, we sit down with the #CTO Mark Langanki of C1 to explore the innovative strides the company is making in the industry. The discussion highlights C1's unique value proposition, their approach to leveraging cutting-edge AI technologies, and how these advancements are driving significant client success. We also delve into broader market trends, challenges, and opportunities, offering a comprehensive view of C1's strategic direction. Tune in to gain valuable insights into the future of tech, leadership principles, and the exciting potential of AI in transforming business operations. Don’t miss this enlightening conversation! #CX #customerexperience #AI #GenAI #customerservice #customersupport #contactcenter

Our CTO, Mark Langanki, sat down with Evan Kirstel B2B TechFluencer today to discuss C1's evolution as a company and how we developed key innovative technologies in integrations and managing data with C1CX Fabric, omnichannel engagement and cutting-edge AI with C1 Elly to drive significant customer success. #CX #customerexperience #AI #GenAI #customerservice #customersupport #contactcenter

In my recent conversation with WorkBoard CEO Deidre Paknad, we discussed why for us, AI is more than just a tech trend—it’s a powerful accelerant to GHX’s vision of making affordable, quality healthcare possible for all. What excites me most about AI isn’t just its capabilities, but how it compels us to rethink our leadership approach in times of profound change. Courageous leadership in the age of AI means navigating uncertainty, embracing disruption and leveraging technology as a true enabler of human potential. As leaders, it’s our responsibility to ensure AI isn’t just another "arrow in the quiver," but a driving force that propels us closer to realizing the deep purpose that underpins our vision.   I’d love to hear your thoughts—how is AI inspiring you to evolve your approach to leadership and innovation? 🎧 Catch the full podcast: https://lnkd.in/emAuXc59   #CourageousLeadership #AIinHealthcare #HealthEquity #LeadingWithPurpose

How can you help make AI changes for business good? Join me in Season 6 of our podcast, Ascending Change! This season, we explore "AI Change for Business Good," focusing on how conscious leadership and AI can create meaningful, sustainable change. In Episode 1, we discuss the $4 trillion potential of generative AI, its impact on productivity and labor supply, and the critical responsibility of developing AI policies to ensure positive outcomes. Join us on this journey of positive change and discover how AI can elevate your business! Follow us for more insights and episodes. 📖 Read the full article here: [Insert Link] #ArtificialIntelligence #DigitalTransformation #FutureOfWork #BusinessTransformation #Leadership #AIChangeForGood

How is #AI unlocking value for businesses across the economy? 👇 Our Strategy Consultant, Dulcie Pearson and CEO, Tom Grogan cover this topic in the latest Mishcon Academy podcast episode by Mishcon de Reya LLP. Find out what the technologies underpinning the AI movement are, how organisations can use AI to achieve their strategic goals and what kinds of risks there are for business leaders. Listen here: https://lnkd.in/d_jnQitp #aistrategy #aitechnologies #businessstrategy

📈 How has the IT industry evolved over the past 20 years? Mark Gill, Senior Director of IT at Zuora, and a leader with a career spanning over two decades, breaks it down this way: 📍 Gen 1: Hugely manual (think walking over to IT teams and asking for help) 📍Gen 2: Automation is here, but processes are still rigid 📍Gen 3: AI-driven and more flexible processes supporting business goals On our podcast, Lenin Gali, our Chief Business Officer, and Mark discuss the evolution of IT over these three generations, the barriers to enterprise GenAI adoption, and embracing a practical approach to AI implementation. 📖 Read/listen to the full episode. *Link in the comments*👇 #AI #IT #automation #CIO #AtomicConversations

Every week there’s disrupting news - are you able to adopt to a radically changed innovation cycle? 🤔 - What about your core applications? - Your employees? - Your siloes? Customers and competitors never stand still, and like it or not, generative AI is a new commoditised baseline that will influence value, cost, and quality in all parts of the enterprise landscape 💡 Can’t sit around with an empty gaze - get moving! #generativeai #technology #change 🤝 #Connect or #Follow for a blend of serious insights and lighthearted humor about everything IT and business 🎧 #Listen to The Only Constant podcast

Digital Transformation & Differentiated Alpha with Neil Bansal from OMERS Private Equity in our most recent episode of the #TheLAB🎙️ In this episode, Scott Estill and Nick Creasey go deep with Neil into how OMERS is leveraging digital transformation, AI, and data to unlock value across their portfolio. He shares how digital is a massive, untapped opportunity that goes beyond cost savings—it's about driving differentiated alpha and positioning companies for higher-value exits. Neil also talks about the challenges of rushing into digital without strategic alignment, leading to wasted resources and missed opportunities. His approach? Tie digital investments directly to business imperatives, and ensure AI and data become strategic assets. From evaluating companies in diligence to implementing value creation plans, Neil offers actionable insights on how digital can bend the trajectory of revenue, costs, and customer experience. Listen to the entire podcast on your preferred platform! #TheLABPodcast #DigitalTransformation #PrivateEquity #AI #ValueCreation #Leadership

Sabine Gromer is an extraordinary individual. She's a person who authentically balances deep empathy for others with strong business acumen. Here's a conversation we had a little while back. It's quite a long recording. Here's what we discussed and why it could be worth your time to listen: Insights into Futurism: Learn about the role of a futurist, like how they help organisations prepare for emerging technologies and the future of work, using the example of someone who has shifted careers to focus on anticipating trends and innovations. Ethical Leadership: Dive into discussions on how AI can create and eliminate biases, offering practical advice on incorporating ethical considerations into business practices, as discussed in the context of AI potentially affecting hiring practices. Engaging Games and Discussions: Enjoy a unique "this or that" game where topics like robots vs. drones and smartphones vs. smart glasses prompt listeners to think critically about their technology preferences. Practical AI Applications: Hear about the real-world implications of AI in workplaces and personal life, like how AI can act as a bias eliminator or creator in recruitment, and how it influences our everyday decisions. Leadership and AI Integration: Gain strategic insights into how leaders can better prepare their organisations for AI integration, emphasising the importance of keeping informed about AI developments and their implications. Societal Impacts of AI: Discuss the broader implications of AI on society, like its role in enhancing or degrading human relationships, and its potential to transform societal norms around interaction and loneliness. AI in Personal Development: Explore how AI is transforming coaching, with AI platforms now providing quality counselling or coaching, making personal development tools more accessible to a wider audience. Predicting Future Trends: Stay updated on the future of technology and its impacts on daily life, helping you understand and adapt to changes that might affect everything from job security to personal relationships. Bye for now! Matt #artificialintelligence #aiethics #humanmachineteaming #hybridspecies #futureofwork #futureofleadership