AAA Corporate Travel’s Post

Arriving at #PHLAirport? Check out this video guide on navigating the airport once you land, including how to get to baggage claim and exit the airport via various means of ground transportation.

'Situations' can arise at any time, during an event. Some big, some small. But, being ready to pivot quickly, is crucial. When Storm Doris hit (2017), the widespread disruption grounded flights and I needed to execute my 'continuity plan' to secure alternative options (flights, hotels, trains and road travel) to repatriate c.300 otherwise stranded delegates, from a conference at Schiphol Airport, back to the UK. In a flicker, my team's focus shifted from 'event delivery & delegate experience' to 'crisis management'. It was a challenging situation, worrying for delegates and stressful for the team. But, without back-up and contingency plan, it could have been much worse! You never know how good your event partnership is until it's truly tested. It’s times like Storm Doris that remind us why we do risk assessments and create contingency plans as 'par for the course', at MTL Events. #EventPlanning #CrisisManagement #StormDoris #EventProfs #pharmaevents #RiskManagement #ContingencyPlanning #EventsIndustry https://lnkd.in/edamdCZr

Last week, Defence Secretary Grant Shapps suggested to ITV News that there was no chance of Andy Street and Andy Burnham coming up with plan that would resurrect HS2. Then Mark Harper and Huw Merriman at the Conservative Home conference suggested they would in fact listen to what the Mayors had to say (with one Minister being a bit more positive than the other). Had policy changed in a week? Or is the Government just a bit all over the place with railway policy? At the same time, various press reports suggested the DfT might be adopting a rather Dad's Army "Don't panic Captain Mainwaring, don't panic!" approach to fixing problems. Dumping first class from HS2 to get headline seat capacity back up is one such example - a somewhat knee jerk and ill thought out response if it's true. But then working out what is going on these days is tricky to say the least. We wish Andy Street and Andy Burnham well in their endeavours and I for one pray that whatever they are proposing to Mark Harper takes HS2 Phase 2A at least (the bit from Birmingham to Crewe), relabels it as required to pass any political test, and gets it built. Anything else will simply kick the capacity crunch can down the road and help no-one. In this episode of Green Signals (Green Signals Productions Ltd) Nigel Harris and I look at the latest faffing around on HS2 but we also spend time looking at London North Eastern Railway's simpler fares pilot. A pilot which turns out to be great for the train operator but somewhat less great for the consumer. We hope the pilot gets rethought and quickly (aka 'dropped'). LNER are one of the best train operators for good reason and anyone can have an off day. But quality businesses realise it quickly, say so and change tack. Fingers crossed. #lner #railways #dft #hs2

This is ridiculous, Nicolas Steenhout's wheelchair is broken again this week due to airplane travel and rough handling of a wheelchair, and this time it is JetBlue baggage handlers again. (That is twice in a week's time frame!) For anyone not using a wheelchair, this is commonplace for wheelchair users when they travel by air, and it needs to stop because it is inconvenient, costly, and dangerous. Often times people arrive in their destination city and their wheelchairs are inoperable, also known as, unable to move about the airport, city, hotel, etc. until the wheelchair is fixed. As I previously posted this week, according to the U.S. Department of Transportation (DOT), more than 11,000 wheelchairs and scooters were mishandled by air carriers in 2023. Under plans unveiled by the DOT in February, airlines that damage or delay the return of a wheelchair would be in violation of the Air Carrier Access Act and subject to a fine. (Please read the AARP article below.) AARP Backs Plan to Improve Air Travel for People in Wheelchairs- https://lnkd.in/gpu57rgm #AccessibilityInTheNews Air Canada Spirit Airlines Delta Air Lines Alaska Airlines United Airlines Frontier Airlines American Airlines Southwest Airlines Michele Campanelli-Erwin Sheri Byrne-Haber (disabled) Federal Aviation Administration https://lnkd.in/gikT8isw

If you want your airport to stand out, sometimes the best strategy is to blend in - in this case with a FlyXYZ.com domain. By using a simple, consistent format that travelers already recognize, you make it easier for them to find your airport online—without any guesswork. "Simplified online access amplifies engagement!" This approach not only enhances accessibility but also builds trust through familiarity, allowing your airport to stand out for all the right reasons: ease of use, convenience, and a seamless digital experience. #AirportMarketing #Airports #Concessions #DutyFree #DigitalMarketing #FlyLocal #EasyAccess FlyDBQ.com (Official) #FlyDBQ Dubuque #RegionalAirport Easy accessible airport website!

Exciting insights from our recent conference on emerging trends in aviation! ✈️ 🌍 Dive into key topics like PFAS legal ramifications, the journey to alternative fuels, and innovative micro tunneling techniques under active runways. All presentations are now available for review on our conference page. Check them out and stay ahead in the aviation industry by visiting https://lnkd.in/ddHSF7S4 #AviationTrends #ConferenceRecap #ACPFLY24

I’m currently wedged into a middle seat in Delta Air Lines’ economy class. Directly in front of me? An empty row in Comfort Plus. But don’t even think about upgrading, even if you have more frequent flyer miles than a long-haul trucker. Sure, Delta, I get it. You want to encourage folks to pay more for those cushy seats. But here’s a wild thought: is denying a little comfort to loyal customers really the best strategy? Let’s be real. Right now, flights between NYC and MSY are limited. But Ed Bastian hear this: when more options arise, people won’t forget how they were treated. Customers remember the little things, especially when they involve discomfort and corporate indifference. 👉 Here’s a business lesson, Delta: Treat your loyal customers right, and they’ll stick with you even when they have other options. Keep this up, and they’ll be gone faster than you can say “upgrade.” For now, I’ll enjoy my cramped quarters and count the days until a better choice comes along. Fly smart, folks. 🛫 #CustomerExperience #AirlineLoyalty #FlyDelta

A great article by the FAA on safe air charter operations and how to make sure to avoid illegal air charters: https://lnkd.in/gyxf8HvQ #illegalcharters #FAA #safeaircharter

APIL is delighted to be heading back to the Marriott Regents Park Hotel in London, this November, for it’s 9th annual International Injuries Conference.  This will be a hybrid event and delegates are invited to either join us in-person or remotely. Topics will include: Secondary victims and international traumatic incidents Preparing your experts and their evidence in international injury claims Panel session: Assessing damages for loss of earnings PEOPIL: The international focal point for personal injury lawyers Co-counselling in overseas cases: Working collaboratively to get the best results Trouble at sea - water sports claims: Liability in aviation claims: Thinking outside the black-box Illness abroad: Where are we now? https://lnkd.in/eGQTM-6M

Ever wondered why your budget takes a hit every time you fly? You're not alone. Hidden costs of flying, like baggage fees and seat selection charges, can quickly add up. Get the inside scoop on these unexpected expenses and learn how to navigate them with this insightful article: https://lnkd.in/gUN_9K6p #fineairportparking #fineparking #airportparking #valetparking #parkingservice #traveltips #saveontravel