Acemycourse123’s Post

Discover how to align your training efforts with long-term business success! Join Erick Sperloen and Cassie Hemmann, CPTD® on May 16th at 1:00 pm ET for an insightful webinar on strategic planning. Register now! #BusinessStrategy #TrainingInsights

Significant harm can be caused by poor documentation. And I mean harm to individuals, not an organisation having audit or accreditation issues It’s tough to take a moment to record notes, when there are constant competing demands. The frontline care workforce is pushed to the brink, and want to focus on care, not paper work. Only documentation is part of providing person centered, high quality and safe care.

Discover how to align your training efforts with long-term business success! Join Erick Sperloen and Cassie Hemmann on May 16th at 1:00 pm ET for an insightful webinar on strategic planning. Register now! #BusinessStrategy #TrainingInsights

Navigating ethical dilemmas is an essential skill for Health Care Assistants, impacting both patient care and professional growth. Our latest blog post offers valuable insights on how to handle these complex situations effectively, drawing from core ethical principles and best practices.

Rapport: The Heart of a Successful Consultation ❤️ In the rush of a busy clinic, it’s easy to focus on ticking off boxes and gathering data. But real consultations aren’t just about facts—they’re about relationships. The quality of the connection you establish with your patient can make all the difference. Why does rapport matter? Building rapport helps patients feel comfortable, understood, and heard. These first few moments of connection set the tone for the entire consultation, leading to better outcomes and more meaningful interactions. Here are a few key principles I teach GP trainees about rapport: 🔑 Be Warm and Present: First impressions count. Show genuine interest, make eye contact, and listen attentively. Your patients will feel it. 🚫 Avoid the ‘Interrogation Trap’: Rapid-fire questions may get you facts quickly, but they put a wall between you and the patient. You’ll miss the bigger picture. ✅ Use a Conversational Tone: Reflect back what the patient says to create a sense of partnership. This makes the patient feel acknowledged and more likely to share openly. Example: Interrogation Style: “How often do the headaches occur? On a scale of 1-10?” Conversational Style: “So, stress seems to be making your headaches worse?” 💡 The difference is subtle, but powerful. The second approach builds trust, making patients feel like partners in their own care, rather than subjects of an examination. By creating a safe space for patients to open up, you tend to get better insights—and that’s what makes consultations effective. #SCApreparation #MRCGPSCA #SCAexam

Looking for a way to increase collaborative care? Consider implementing an IPE strategy. Learn more here:

You can be really, really good at the tasks of your job, but if it's not contributing to your organisation, are you really being professional? Being professional means performing your work-role within the context of your whole organisation. This was incredibly well expressed by Professor Sir Bruce Keogh, former National Medical Director of the UK's National Health Service (NHS). In a document titled "Understanding the New NHS", he wrote: "As a medical student and a junior doctor I personally gave little thought to how the NHS worked – I was busy learning or looking after patients, and I felt that 'management' was someone else's responsibility. "Over the years I began to appreciate that this perception was misguided. "If I really cared about how well patients were treated then I had a moral and professional responsibility to understand the system in which I practised." 'Management' might indeed be someone else's responsibility when we are in the earliest stages of our career. However, we still need to understand it, for two reasons. Firstly, one day management will be a big part of your job! Secondly, 'understanding management' is an example of the value of seeking to understand the roles and responsibilities of colleagues throughout our organisation. Understanding the pieces and understanding the whole are all context for us. This context and insight helps deepen our understanding of our job and its purpose, and helps us deliver greater value. It means that we can focus on our part, our contribution and the purpose of our work-role while ensuring that we deliver true, contextual value to the rest of the organisation, our colleagues and clients. THAT is being professional. Work with me!: https://lnkd.in/djt93mxY #professional #professionaldevelopment #professionalism #personalprofessionalism #personaldevelopment #management #leadership #earlycareers

Module 4 Discussion Principles of Research and Evidence-Based Practice Discuss

Free on-demand education for case managers! http://spr.ly/6041phNQU This comprehensive series is specifically tailored for health care professionals seeking to enhance their expertise and effectiveness in fundamental aspects of case management. Designed to empower participants with practical skills and up-to-date knowledge, it aims to provide case managers with improved competency in the following areas: assertiveness and conflict resolution, resilience, the business of healthcare, guardianship, legal issues and risk, motivational interview with patients, and post-acute discharge planning.

Thinking of setting up a private therapy practice? The course has arrived - https://lnkd.in/e4SfXit8