Hey Receptionist, You are the welcoming face of your facility! With your personal touch, you have the power to brighten each visitor's day while ensuring their safety and that of your facility. By greeting guests warmly, guiding them through the entry process, and reminding them to sign into the kiosk, you play a key role in building your facility's reputation. That’s why we’re excited to launch the "Accelerate" contest! By gently reminding visitors to sign into the kiosk and they'll receive a feedback request after their visit, you can help boost your facility's online presence. The five facilities that generate the most new Google reviews will win a free lunch for the entire team. Still did not sign up? today is the last day before the contest starts! Sign up for the contest here- https://lnkd.in/gxMMPW2b
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Worried about who's visiting you over the summer holidays? No? You should be! Holiday season's in full swing, the usual people are not in the office, colleagues are doubling up covering roles - a perfect time to try and gain access to your facility. So whilst you're sat on the beach, who's sat in your office? Sipping cocktails by the pool? - who's drinking coffee in your boardroom? AMAG Technology Symmetry Guest can be deployed in a matter of minutes, giving you a fully audited visitor management system. Cost effective and simple (deliberately designed by us to be that way). Visit https://lnkd.in/dNsiAK9q to find out more, and to request a free demonstration! (that includes an online demo option while you're sat by the pool, of course!)
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Refreshing the parts other event tech providers don't reach! The product is important but it's the people who make the real difference. We are there to support you before, during and after your event.
I've been inspired to create a new slogan for Eventscase and our Event Management Software solution. I'll give you some context. 🥄 Spoons belong in the spoon section but other spoons belong in the other spoon section. 🛌 Bed sheets have a right way up and a right way around. 🔪 A knife can't be used for all functions, especially as a fork. 🍾 You don't need to shake the bottle/carton before using it every time. (Except fizzy drinks, I'm not that stupid). 🚗 The parking spot I pick, could be better. 💨 In front of the kids is not big, nor is it clever. This is just a snippet of how my behaviour could be improved. So, if you'd like your event tech to be a whole load more straightforward than my homelife, why not give me a call so we can chat about your needs? "Eventscase - where event tech is a whole load easier than living with Jon".
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One of the weirdest things to me in the Meetings & Event space, is that there is no way and nowhere to log in to see your booking status, after you've booked. Everywhere else. EVERWHERE. Even when I'm buying socks, I can log in and see the status. "Wow, my socks are in Krakow now, neat." And truly it matters a lot less than with Meetings & Events. Meetings & Events are much more complex. There are so many moving parts. And these are moved. Over e-mail 😑 So some bookers end up with up to 100's of e-mails to sift through, and then they have to go full Sherlock, and figure out if everything is as it should be. Instead of just being able to log in and see their booking status. What is ordered. When is it delivered. What have we agreed on. One screen. Always updated. A proper digital guest experience. At Crowdbook, we're doing something about this. To help both the booker and the venue. Stay tuned for big feature launch on April 1st 😎
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Planning an event is a huge job. There is so much to think about and consider, from choosing and booking a speaker to laying on a delicious and filling spread – it is easy to forget even the smallest of details.📒 5 Event Planning Softwares to Consider https://lnkd.in/dX9BjD3z
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Event check-in can be a logistical challenge, but with the right approach, you can streamline the process and create an elevated experience for guests from the start. Utilize online registration and ticketing to collect guest information in advance. Use proper check-in apps or websites like Eventbrite, Whova, or Cvent to enable mobile check-in and real-time attendance tracking. Train your check-in team on professionalism, friendliness, and the check-in process/software. Designate clear check-in stations with necessary resources like iPads, laptops, and signage. Organize lines with stanchions or ropes, and assign staff to manage traffic flow. Offer express check-in for VIPs and early arrivals to expedite their experience. By implementing strategies like these, you can effectively manage check-in, set the right tone, and provide a seamless, elevated guest experience from the moment attendees arrive. Proper planning for check-in is key to a successful event. https://lnkd.in/ghQJQh7h
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The simplest way to enhance guest experiences in 2024? Digital guest books. Manage arrival times, provide house rules, and keep up-to-date local area guides without the hassle of running to the printer. With @RueBaRue, you can ensure a smooth and enjoyable stay for guests every time. https://lnkd.in/gwxKxN5M #RentalManagers #Hospitality #PropertyManagement
How To Value A Vacation Rental Business
ruebarue.com
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Your front desk staff can be vital in decreasing cost-to-collect in various ways — it’s just a matter of utilizing and empowering them effectively. Here are 5 ways to make the most out of your receptionists to minimize your cost-to-collect: Empower your receptionists to improve your revenue cycle ROI. Discover how WelcomeWare's live virtual receptionists can help you optimize your practice’s cost-to-collect! https://hubs.ly/Q02K4QWD0
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⌛Bit last minute? You've been asked to find somewhere for a small off-site business meeting for Thursday!⌛ Thinking you can never get that sorted in time! While the intention for the meeting is great, the chances of finding somewhere in the right location at the right time are limited. However, in reality it will work out. Maybe not quite how you pictured it or quite how you thought it was going to be, but there are a multitude of options out there. They just might lead you into finding a more unusual venue with some hidden quirks about it that everyone loves and remembers you for booking! And that is just what pubs often offer https://bit.ly/3uqzwgQ #MeetingBooker #MeetingPlanner #MeetingBookers #MeetingProfs #MeetingRooms #MeetingPlanners #UKMeetingRooms #pubmeetingfinder #pubmeetingbooker
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How do you ensure visitors know your venue is for them, and their presence is valued? Last week I visited L'Alliance New York with my colleagues Sarah and Laura. On entering, we were greeted with a “Bonjour!” by the receptionist with genuine warmth and friendliness. We were offered all the information we needed and a place to relax, and immediately felt welcome. On leaving, a warm farewell from the same person, bookending our relationship. Clearly, every visitor matters. It’s a fantastic representation of the organization’s culture. Bien fait! Small details and simple acts can have a long and lasting impact. What’s the first impression visitors have of your venue? And the last? ❓Are you addressing the needs of the audience or customers you have, or those you want to reach? ❓Do you know what a first-timer thinks and feels when renting a space, attending an event, or leaving your facility? ❓What about the process from making a rental enquiry or buying a ticket to post-event? Does your customer satisfaction survey cover only the success of the event, or their whole relationship with you?
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Perfect comparison about how visitors can have a completely different experience. A smart visitor experience can have a positive knock on effect to your day. First impressions are everything! 👏 #visitormanagement #workingsmart #smarttechnology
Group Director of Workplace Consultancy and Transformation | Author "The Human-Centric Workplace | Multi-Award Winning | Mentor | Public Speaker | IWFM Non-Exec Director | FM Connect Ambassador
A tale of two visitor experiences: Tale one: You’ve got a meeting in a new building. You enter reception and there are 4 receptionists who are busy directing people, asking them to fill out paperwork, take car registration information, instructing a delivery guy and there’s a general air of ‘busyness’ in the foyer. You have to wait 5 minutes before speaking to someone. They then hand you your badge, ask you to fill out paperwork and car details etc. whilst she calls upstairs to notify your host that you’ve arrived. You’re gasping for a drink as you didn’t have time to get a coffee this morning, but can’t see whether there’s a vending machine due to the throng of people. You end up being 10 minutes late to the meeting. Tale two: You’ve got a meeting in a new building. You enter reception where a receptionist immediately welcomes you, and indicates where you can get a drink (or even gets one for you). You scan the QR code that was emailed to you a few days ago which updates the building with all your relevant details and notifies your host that you’re downstairs. Your host walks round the corner with a warm smile and invites you upstairs. You’re perfectly on time for the meeting. If you’d like a smart visitor experience, let’s chat: simone.fenton-jarvis@vpodsmartsolutions.com #SmartTech #UserExperience #FacilitiesManagement
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