Advania CX Nordic Network’s Post

🎈📣Your Big Guide to #WFM! ….Coming soon! 🤫 Riitta Hoffrén is one of our key experts in #WFM, and we asked her all about workforce management, so you don’t have to. Implementing and utilizing #WFM in your contact center unlocks so much potential - but what if you are new to #WFM? What is it, and where do you begin? Well, Riitta is going to enlighten us on everything we want to know. Here’s a little teaser for you - we’ll bring you the full guide next week, so stay tuned, and make sure to press the little “🔔” on our site if you want to get notified when it’s here 🤩 #CCaaS #WFM #Customerexperience #CX #AdvaniaCX Advania Finland

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