AEC Group, LLC’s Post

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To elevate customer satisfaction and meet evolving expectations, a leading organization recognized the need to modernize their contact centre. Their existing infrastructure was creating response delays and lacked the flexibility needed for today’s personalized support. They aimed to create a frictionless, secure experience that would strengthen customer loyalty. Partnering with Cisco and CDW, they implemented a transformative solution: ✅ Cisco Meraki for rock-solid connectivity ✅ SASE for secure, flexible access ✅ ThousandEyes for a clear performance visibility The result? A streamlined, responsive contact centre that enhances customer experiences and supports lasting loyalty. Cisco and CDW continue to drive innovation across industries. To read more success stories like this, check out the full blog: https://hubs.la/Q02-6XdY0 How could your contact center benefit from a similar transformation? 👇 #CustomerExperience #ContactCentre #Cisco #CDWCanada #BusinessTransformation #CustomerLoyalty #ITSolutions

Save money and improve customer satisfaction with the Cisco FSO Open Extensible Platform.  Your digital setup is complex and challenging to monitor. See where and why your customers struggle to access your apps, understand how they interact with your systems, and build solutions to their most pressing concerns by using the Cisco FSO platform.  Contact Abrahams Consulting LLC today to learn how Cisco FSO can build your business.

🎯 How IT Managed Services Drive Customer Satisfaction Are your customers getting the experience they deserve? IT Managed Services can transform how you deliver value. Here's why they matter: ✅ 24/7 Monitoring: Minimized downtime keeps your business running smoothly. ✅ Quick Support: Faster problem resolution enhances customer experiences. ✅ Data Security: Protect sensitive customer data and build long-lasting trust. From streamlining operations to reducing costs, Managed IT Services help you focus on what matters most: YOUR CUSTOMERS. 💻 Want to learn more? Read the blog: www.trueitpros.com/blog 👉 Follow our page for more pro tips from trueITpros! #TechSolutions #ManagedIT #CustomerSuccess

To achieve customer success in business today, you need customer experience innovation. That’s why we tailor our solutions to your specific needs and help sustain your success. Learn more about our enterprise solutions via www.layer3.ng to learn more today. #Layer3 #NetworkSolutions #Layer3Solutions #ITInfrastructure

Save money and improve customer satisfaction with the Cisco FSO Open Extensible Platform.  Your digital setup is complex and challenging to monitor. See where and why your customers struggle to access your apps, understand how they interact with your systems, and build solutions to their most pressing concerns by using the Cisco FSO platform.  Contact Abrahams Consulting LLC today to learn how Cisco FSO can build your business.

Did you know that 26% of global enterprises prioritise customer satisfaction when choosing their CCaaS partner. Why? Because happy customers equal business success. That's where cloud-based Contact Centre solutions come in. Find out how #CCaaS can take your #CX to the next level in this IDC- Tata Communications Kaleyra paper: https://okt.to/etnfhA  #ContactCentreAsAService #TataCommunications

From enabling remote working to protecting customer data, Digital Workspaces empower customer service teams to work smarter, faster, and more securely—no matter where they are. ➡️ Swipe through the document below to learn how Digital Workspaces are driving service excellence and enhancing customer satisfaction. #DigitalWorkspace #VDI #CustomerService

Save money and improve customer satisfaction with the Cisco FSO Open Extensible Platform. Your digital setup is complex and challenging to monitor. See where and why your users struggle to access your apps, understand how they interact with your systems, and build solutions to their most pressing concerns by using the Cisco FSO platform.  Contact IT-HenHouse LLC to learn how Cisco FSO can support your organization today.

"TTEC Digital's entire orientation is around customer experience and how we enable that for customers in the contact center. From the outset, we understood that Coventry City Council needed a solution that could handle a high volume of interactions across multiple channels while improving operational efficiency and customer satisfaction." Our partnership with Microsoft allowed us to do just that. Hear more from Andy Elsmore, our Head of Microsoft EMEA, about our work with Coventry City Council.