Airtable’s Post

What does it mean to redefine contact centers as brand assets? Check out the clip below from our latest podcast episode with our hosts, Michelle Schroeder and Kylie Whitehead. The link to the full episode is available in the comments. #BrandLoyalty #BrandExperience #CustomerService #VoiceAI

The contact center can be the first (and last) place/time a customer interacts with your brand. Reducing customer effort, anticipating customer needs, and exceeding their expectations is critical. The Contact Center is a critical touch point in the customer journey. If you are open to an assessment, I would be happy to connect and discuss your customer’s journey and guide on where AI can help streamline operations. Shoot me a message if you want to chat. ComOps - Strategy & Commercial Operations as a Service PolyAI #CustomerJourney #ContactCenter

If DEI programs were considered a valuable business asset, it could change the world. NLI's Global Head of DEI, Janet M. Stovall, explains how to take action on moving the needle on diversity in this podcast episode of But First, People: https://hubs.li/Q027qGZM0

🔥 Lighting the fire of innovation isn't about chasing every customer. It's about strategic focus and kindling the right sparks. Listen to my conversation with Lenny Rachitsky on the latest episode of Lenny's Podcast for insights on crossing the chasm and igniting your go-to-market strategy. https://lnkd.in/gaKastqW #CrossingTheChasm #BusinessGrowth

We’re using the planet’s resources twice as fast as we can renew them. Retailers can help change that. #Signify retail expert Simon den Uijl explains the role that #connectedLEDlighting can play, in the latest episode of our #LightThatConnects podcast series 👇 https://signify.co/3Q7f5Q4

We’re using the planet’s resources twice as fast as we can renew them. Retailers can help change that. #Signify retail expert Simon den Uijl explains the role that #connectedLEDlighting can play, in the latest episode of our #LightThatConnects podcast series 👉 https://signify.co/3UlQMjV

Learn all about #LLAMAINDEX and #LLMS in our latest podcast! #Neo4j

We’re using the planet’s resources twice as fast as we can renew them. Retailers can help change that. #Signify retail expert Simon den Uijl explains the role that #connectedLEDlighting can play, in the latest episode of our #LightThatConnects podcast series 👉 https://lnkd.in/dS8MESv5

Thanks David Ezell, MBA for the great podcast interview!

Selling a business it’s not luck, it’s a repeatable process. But you can only sell your business once, so better do it right. If you are planning on selling check out this podcast episode we did with Arthur Petropoulos.