Aizan Technologies Inc ’s Post

With Qtivity: Your callers can engage with fun facts while they wait on hold. Without Qtivity: Your callers become increasingly frustrated with repetitive announcements and poor-quality music as they queue to speak with an agent. Make the right move for your CX. Transform how you welcome your customers with a unique and engaging in-queue experience with Qtivity. Learn more today: aizan.com/qtivity #Qtivity #CX #CXSolutions #ContactCenterSolutions

The concept is the same as when I wrote it 25 years ago: create emotional connections with your customers as powerful as a blockbuster movie does with its audience. https://lnkd.in/gWhVxzvz #CX #customerservicetraining #leadershipcoaching

Maximizing Online Communities: Designing Consumer Products & NFC Technology Discover how artists and content creators can take their massive online communities to the next level. Learn how to find the right consumer product, design it, and leverage NFC technology to enhance brand engagement. Watch the demo and explore the possibilities. #OnlineCommunities #ConsumerProducts #NFCtechnology #BrandEngagement #ArtistsCommunity #ContentCreators #DesignInspiration #BrandEngagement #DigitalDemo #TechInnovation

#AtActivusConnect, we encourage our team to take the time to build connections with each other, whether it's through internal company events or team activities! #ActivusConnect #SmartVirtual #ElevatingExperiences #AX #CX #HX #EX #WeAreActivus #SafelyFromHome

Ericsson ConsumerLab's latest report, '5G Value: Turning Performance into Loyalty,' provides some intriguing insights. Notably, the study underscores how unsatisfactory 5G experiences at key locations can significantly impact customer loyalty. The shift in consumer priorities from coverage to application-based metrics is reshaping the game, emphasizing the need for top-notch 5G experiences. The report identifies key trends, including the influence of network performance on loyalty and the willingness of users to pay premiums for superior connectivity. As the demand for enhanced video and AR applications rises, it's clear that prioritizing network performance is the key to retaining customers and fostering loyalty. #5GInnovation #CustomerExperience #TechTrends

Fan behavior is changing, unlocking new revenue opportunities for Telcos and fan experience innovators alike 🔐 With Ericsson's ConsumerLab research, we can have a better understanding of what the fans of today are looking for when it comes to their experiences. 📸 The Social Sharer relies on connectivity not just to follow the action, but to share their most special moments. 🕶 The Tech Enthusiast is always on the lookout for cutting-edge ways to immerse themselves in the event experience. 🅿️ The Purist enjoys being in the moment but relies on connectivity for ticketing, parking and finding a good place to eat. All of these desires are made possible with robust and reliable 5G connectivity, giving Telcos the unique opportunity to facilitate the fan experiences of the future and drive growth 📈 It's fascinating to see how connectivity is becoming increasingly integral to enhancing fan experiences across different personas. How do you think the evolving fan behavior, as outlined in the article, will impact the strategies of Telcos and fan experience innovators in the coming years? #MakeItMemorable #FanExperience #StadiumExperience #5G #EventTech #TeamEricsson

Fan behavior is changing, unlocking new revenue opportunities for Telcos and fan experience innovators alike 🔐 With Ericsson's ConsumerLab research, we can have a better understanding of what the fans of today are looking for when it comes to their experiences. 📸 The Social Sharer relies on connectivity not just to follow the action, but to share their most special moments. 🕶 The Tech Enthusiast is always on the lookout for cutting-edge ways to immerse themselves in the event experience. 🅿️ The Purist enjoys being in the moment but relies on connectivity for ticketing, parking and finding a good place to eat. All of these desires are made possible with robust and reliable 5G connectivity, giving Telcos the unique opportunity to facilitate the fan experiences of the future and drive growth 📈 It's fascinating to see how connectivity is becoming increasingly integral to enhancing fan experiences across different personas. How do you think the evolving fan behavior, as outlined in the article, will impact the strategies of Telcos and fan experience innovators in the coming years? #MakeItMemorable #FanExperience #StadiumExperience #5G #EventTech #TeamEricsson

Fan behavior is changing, unlocking new revenue opportunities for Telcos and fan experience innovators alike 🔐 With Ericsson's ConsumerLab research, we can have a better understanding of what the fans of today are looking for when it comes to their experiences. 📸 The Social Sharer relies on connectivity not just to follow the action, but to share their most special moments. 🕶 The Tech Enthusiast is always on the lookout for cutting-edge ways to immerse themselves in the event experience. 🅿️ The Purist enjoys being in the moment but relies on connectivity for ticketing, parking and finding a good place to eat. All of these desires are made possible with robust and reliable 5G connectivity, giving Telcos the unique opportunity to facilitate the fan experiences of the future and drive growth 📈 It's fascinating to see how connectivity is becoming increasingly integral to enhancing fan experiences across different personas. How do you think the evolving fan behavior, as outlined in the article, will impact the strategies of Telcos and fan experience innovators in the coming years? #MakeItMemorable #FanExperience #StadiumExperience #5G #EventTech #TeamEricsson

In a world where technology blurs lines, AV stands out by enhancing how we see and hear information. Sure, AV uses IT infrastructure, but it does so to amplify experiences, not just manage data. It's about turning a simple message into a powerful audience experience. Have you seen AV magic in action? Share your experiences! #AudioVisual #ExperienceMakers #AVTechnology #AVIT #SystemIntegration #SystemDesign

Ready to make it memorable with the power of 5G? The changing behavior of fans at sports and music events has a real effect on customer satisfaction with their mobile provider. Get the connectivity right, and consumers will be more loyal and, with the right content and propositions, increase their willingness to pay a premium for them. People not only want to ride the waves of emotion, but they also want to share their experience seamlessly and without issues. 2024 is set to be a big year for major sporting and entertainment events, so there's no better time for Telcos to invest in 5G to deliver unforgettable experiences for their customers. It's something we at Ericsson care about and are dedicated to helping deliver success for our customers. 5G really can ‘Make it Memorable’ for consumers and businesses. In our new fan experience campaign series, we’re kicking things off with our Head of ConsumerLab @ Jasmeet Sethi, as he shares his thoughts into fan behaviour, revealing three interesting fan archetypes we should all be mindful of and how 5G network connectivity can get it right first time. Dive into his latest blog here ➡️ https://lnkd.in/ehXsUnZC and look out for more content over the coming months. #MakeItMemorable #5G #5GFanExperience #5GSports #EventTech #5GValue