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From airports to banks, pharmacies to clinics, our cutting-edge Queue Management System revolutionizes the customer experience everywhere it goes. Discover how our innovative solutions are transforming industries and enhancing customer satisfaction. Explore: https://hubs.li/Q02mlnSx0 #QueueManagement #SelfServiceKiosk #DigitalSignage #CustomerExperience #Innovation #Efficiency

With the abundance of CX technology available, how do businesses know which to invest in? And what can you do to gain customer loyalty in the highly competitive retail sector? Kirsty Morris sat down to answer these questions and more while talking to Finextra at MPE23. #CustomerExperience #Innovation #MPEcosystem

Manufacturers can improve their CSAT by integrating their online and offline systems. This integration provides timely access to customer feedback, enabling them to improve product and service quality. Integrated online and offline systems also enable manufacturers to stay on course with their customers’ journeys and have access to quality, unredacted customer data, which enables them to deliver an exceptional customer experience. Here are reasons manufacturers need integrated online and offline systems: https://hubs.ly/Q02d3mZX0 #rSTARTechnologies #Integration #Manufacturers

Looking to enhance customer experience in the utility sector? Our latest blog highlights the vital role of call center services in shaping customer perceptions and loyalty. Discover how UPA's enterprise-grade utility call center services can make a difference in your customer interactions. #UtilityCallCenters #CustomerSupport #InfrastructureUpgrade LEARN MORE: https://bit.ly/3S4ZgdY

📜🕰️ Happy #FridayFunFact folks! Did you know the concept of customer service is as old as trade itself, going back to 3000 BC? But it wasn't until the 1760s, post the Industrial Revolution, that the first ever customer service teams were formed. Talk about a history lesson, right? From face-to-face interactions to letters, the core of customer service has always been about direct engagement between the consumer and the company. But guess what truly revolutionized it? 📞 The invention of the telephone by Alexander Graham Bell in 1876! It made customer service more efficient and accessible, marking a significant turning point in its history. Swipe left for more exciting insights into how customer service evolved over the years and how it adapted to technological advancements and changing consumer needs. Isn't it fun to learn how far we've come? Have a great weekend, everyone! #FridayFunFact #CustomerService #DidYouKnow #PortalCX #CustomerExperience

🔓 Ready to revolutionize customer loyalty? 💳💫 Dive into the future with NFC technology! Our latest explores how NFC transforms engagement, offering seamless interactions and personalized experiences. Don't miss out on this game-changer! #NFC #CustomerEngagement #LoyaltyPrograms #Innovation #virtuxNFCdigitalbusinesscards #virtuxNFCbusinesscards #VirtuxNFCvisitingcard

From airports to banks, pharmacies to clinics, our cutting-edge Queue Management System revolutionizes the customer experience everywhere it goes. Discover how our innovative solutions are transforming industries and enhancing customer satisfaction. Get in touch with us kate@tech24group.com 0242 705484 #QueueManagement #SelfServiceKiosk #DigitalSignage #CustomerExperience #Innovation #Efficiency

Today, we shed light on the significance of round-the-clock customer service and introduce the CXG solution, designed to elevate your customer service and regain customer loyalty.🙌🏻 At DSG, we recognise the power of 24-hour customer service - offering assistance to your customers anytime, anywhere. It goes beyond being just a service; it's a strategic move aimed at enhancing customer satisfaction and fostering loyalty, aligning perfectly with our commitment to translating innovation into valuable business outcomes. We understand the importance of round-the-clock customer service in today's digital landscape. Our CXG solution is designed to enhance your customer service strategies and win back customer loyalty.👉🏻 https://lnkd.in/dEGhTVvr. Transform your customer experience and business success. 📍 Contact us today at https://lnkd.in/dDjwk8_b to explore the strategic benefits of DSG's 24-hour customer service and CXG solution! #CXG ❤️ #DoingSomethingGreat #solution

Facilitating personalised customer experiences is vital to stay ahead of the curve. How can you make it happen? Discover the power of Customer Data Platforms (CDPs) in driving growth for telco companies. Download the whitepaper here: https://lnkd.in/ehpFq5xf #cdp #customerdataplatform #zeotapcdp #telco

In 2024, customer expectations are changing fast. From personalized experiences 🎯 to caring about the environment 🌱, customers want new things from businesses. Here are the 7️⃣ important trends shaping how customers interact with companies this year. 🏪 Whether you run a small shop or a big corporation 🏢, understanding these changes is key to keeping customers happy 😊 and growing your business 📈 in today's competitive world. #CustomerExperience #DigitalTransformation #CustomerService #2024Trends #BusinessGrowth #CX2024 #CustomerExperience2024 #DigitalAge2024 #FutureofCX #DigitalTransformation #OmnichannelExperience #Business #CustomerJourney #CustomerCentric