This was an ongoing concern. Improvements allow adding/linking specials to card/number. The issue has been phones, phone capabilities, households. People recommend doing from computer. Not all have computer. Online delivery orders and curbside present challenges. Order changes involve another service. Payment method card access is accessible to temporary help. Multiple “hand held” and mobile devices retain information. Cross sharing. I asked why all coupons and specials are unable to be linked to Kroger Card number, instead of selected coupons? I didn’t receive a response. I’ve noticed modifications and improvements on a monthly basis. Sometimes, improvement is reversed after a short period? Some locations, have admitted to customers, they are targeting “younger” shoppers. Other locations, intentionally, stocked and set up for families, with children. I’ve noticed, some efforts, in grocery to sell smaller portions and packaging for singles, couples and elderly. Prices were more expensive, in some cases. Same in others. Self serve, allowing personalized quantity selection, were/are difficult to manage. Remodels have been in progress for Walmart, Kroger and Meijer. Store designs and products are based on statistical, demographics captured by rewards cards and local agencies. Scan check out areas have gone through, several, revisions in “software” and processing, in recent 2+ years. Sometimes, new systems were changed, again, within a short period of time.
Cheers to Alex and Rachel on their 5-year ALDI-versaries! 🎉