Great AI success story with measurable results and meaningful impact.
MedCare, a leading home and durable medical equipment provider, has experienced unparalleled reliability and call quality across its organization with the help of RingCentral’s communications solutions. Since implementing RingSense for Sales alongside RingEX, which the Company has had for three years, MedCare has streamlined its agent coaching and training processes, achieving a 92% time savings for supervisors reviewing agent calls. With their recent pilot of RingSense for RingCX, Medcare anticipates it will resolve customer issues and close deals 20% faster once fully deployed. Discover how MedCare Equipment Company, LLC has set a new standard for employee and patient experience with RingCentral. https://lnkd.in/ggRggM6m.
