Agree or Agree to disagree? Straight Talk Time… I enjoy long walks, long chats with old friends and long vacations…what I don’t enjoy is long training sessions 😫 I don’t know about you, but in the age of YouTube and TikTok learning, I have zero appetite for 3-5+ hour training courses to learn how to use my software. 💡I want to know… 1. Why I should use it 2. How I should use it 3. How it will help me do my job 4. How it can help me reach my business goals 5. What’s new that impacts me …and I want to learn it quickly What I don’t want is to go through the same hours of training that everyone else is going through no matter what role we are in, hoping to pull out the nuggets that apply to me. Gone are the days of the old way of sending overwhelmed customers to yet another academy filled with outdated content that is difficult to navigate and truthfully rarely visited. News Flash! Enterprise organizations use anywhere from 50 to 300 Applications. So users are expected to visit 50-300 different SaaS academies?? 🤦🏼♀️ Not happening. The best part of my day is working with SaaS companies to enable their customers the same way Microsoft empowered me and my users in my previous role at PepsiCo. I’m forever grateful to Microsoft for recommending we use the BrainStorm Inc. adoption platform for our M365 enablement and adoption to ensure we got real business value. We onboarded people fast, targeted users based on what they needed to know, when they needed to know it and watched our adoption numbers skyrocket! It was/is win for Microsoft, my company and made my team look like heroes! 🙌🏼🏆 #saas #customersuccess #clientsuccess #enablement #adoption #ROI #valuerealization #straighttalk #voiceofthecustomer
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🎓 Customer Success Manager (CSM) - The Educator’s Champion in Tech 🎓 👩🏫 Aspire to be the hero in the narrative of educational transformation? Leap into the role of Customer Success Manager, where you'll not only promote but personify the success of Microsoft 365 in learning environments. Your rich 6-10-year saga, particularly in education, equips you to: Ignite a revolution in training and adoption, spotlighting Teams as the hero in classrooms worldwide. Steer change with the finesse of a seasoned captain, navigating towards unparalleled user engagement. Amplify the voice of M365 and Azure offerings , echoing its merits across campuses and beyond. Become the face of change and write the success story of educational customers & partners! 🔍 The Plot Twist You Offer: A tale of triumph in customer success across 6-10 years, with a special chapter on education. A legacy of leading change and championing product adoption. A partnership prowess that turns sales strategy into educational success stories.
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MCT | Business Applications Portfolio Lead @ Avanade | Power Platform & Copilot Studio Expert | Content Creator
I want to be an MVP! I don’t know how often I read this in the last weeks 😁 So, if you want to become an MVP, just read these tips from Jamie Elliss and Parvez Ghumra in the comment section. Thank you both! #CommunityRockz #Community #MVP #MVPBuzz #EveryoneIsAnMvpForMeAlready 🥳
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Is a Microsoft MVP award really that special? 💥 Yes... they are 💥 The last week has seen Microsoft's FY25 Kick Off #MCAPS and of course the chosen one's getting their shiny new #MVP glassware these Microsoft rockstars have worked so hard to achieve! You will probably have seen the proud announcements across Linkedin and the usual platforms, with more Lego and Bobble heads in their award photo backgrounds than you can shake a stick at! Some gained their very first proud MVP award, many a renewal, and some have even gained multiple awards! 💻 Imagine this in a busy working week.... 💻 1️⃣ Spend time with family and friends, help home work, be a taxi driver, walk the dog/s, do some exercise, do chores, eat dinner, enjoy conversation with the other half (or at least try 😂) 2️⃣ Then commit your time and presence to tech communities (often multiple!) 3️⃣ Write blogs, film you Tube videos, write articles and/or white papers. 4️⃣ Publish your views and insights on tech updates, product advancements, new releases, design/deployment strategies, capabilities and other cool Microsoft shizzle! 5️⃣ Build on your elite knowledge of a specialist Microsoft service, achieve even more certs/renewals. 6️⃣ Support and mentor others through community or more widely social media channels, Linkedin live, websites and You Tube. That's a good start to understand what these people commit and contribute too in the Microsoft ecosystem. So how do you become one? Ask an MVP what they did if you know one, or search You Tube where lots of MVP's talk about this and then see if your employer will support you on the journey. 🌟 An MVP works hard to achieve an award, and contributes a lot because they genuinely love to develop and share. You can begin the journey 💪 Let us know in the comments what your award was for, how many you've earned, and any tips or links for the budding generation to follow!
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I've completed the Microsoft Catalyst training for the third time! 🚀 📚 Why Three Times? You might wonder why I took this training multiple times. Well, each round deepens my understanding, sharpens my skills, and reinforces my commitment to drive positive change. 💪 🌐 What's Next? With this knowledge, I can catalyze growth, enhance customer experiences, and elevate our customers' business. Let's transform challenges into opportunities! 🌈 #MicrosoftCatalyst #ContinuousLearning #BusinessTransformation #MicrosoftCommunity
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Second week in 2024 and I already know one of the MVP activities I will be marking as high impact! Jeff Teper at the Kansas City M365 User Group mentioned that one consistent piece of feedback he receives from customers is “how can you help us learn and prepare for all of these new tools, technologies and changes?” The Microsoft Adoption website and now the Microsoft Adoption Community will be two great places to share with your service adoption leads, stakeholders and leadership. It will be interesting to watch how quickly this community company page vs the community group grows! I’m sure I’ll get to update the team that collaborates here and the statistics we can drive together! Thanks to the team of individuals that voted to get in early and assist us. Karuana Gatimu 💡Lesley Crook. MVP. MCIPR Teresa B. Cyrus, MVP Jamie Watson Alinson Cruz Lance Lingerfelt Kent Goodrow, CC Sudeep Joshi 🇬🇧 Mike Parker 🇺🇦 There are over 700 service adoption specialist in the LinkedIn group - this is just the beginning! Watch for a community meeting to start planning our collaboration and guidance on making this change from a group on LinkedIn to a company page! #HighImpact #Contribution #MicrosoftAdoption #ChangeManagement
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I often get asked, "What is a Microsoft MVP (Most Valuable Professional), and how can organisations benefit from collaborating with them?" This insightful article from Stephen Reilly explains it all. By partnering with a Microsoft MVP, you can enhance your team's training and integrate their expertise into your marketing strategy. Here’s a summary of the article. Check out the full resource in the comments. Incorporating training from a Microsoft MVP could be the game-changer your business needs. Here's why partnering with these tech trailblazers can propel your team's expertise and innovation to new heights. 🌟 Why Microsoft MVPs? ✔ Unmatched Expertise: Microsoft MVPs are top technology experts with deep, real-world knowledge. ✔ Hands-On Training: They provide practical, hands-on training that can significantly upskill your team. ✔ Cutting-Edge Insights: Stay ahead with the latest tech trends and innovations directly from the experts. 💡 Unlock New Opportunities: ✔ Enhanced Team Productivity: Boost your team's efficiency and effectiveness with advanced training. ✔ Innovative Solutions: Equip your team with the skills to innovate and drive growth. ✔ Invaluable Product Feedback: Leverage their insights to refine and improve your product offerings. Imagine your team learning from a trusted MVP – it's the ultimate investment in skills and innovation that can drive your business forward. Ready to make your team stand out? Partner with a Microsoft MVP today and watch your business soar! 🌍🚀 #microsoftmvp #todayspa
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Transforming SaaS customer adoption and enablement at scale 🧑💻 • Tech Sales Leader
6moSo insightful. Your insight at PepsiCo is so valuable in understanding how end users react to adoption/training content.