ANYWHERE365®’s Post

Are you using the most modern communications tools to create customer delight? Join Bob (Barend) Visser, Anthony Rotoli, and Derek Meixell for our upcoming #IdeaLab "Unified Communications 101: Elevate Your Customer Experience" on December 3rd at 11:30 AM EST! Here's what you'll learn: ✅ The most common tools for creating a unified communication experience ✅ How those tools can improve customer interactions ✅ How to achieve a deeper understanding of your customers Don’t let outdated systems hold you back—learn how Unified Communications can transform your organization! 📅 Save your spot now: https://hubs.li/Q02YMJgH0 #UnifiedCommunications #CustomerSuccess #BusinessTransformation #Collaboration

Another Synergy IdeaLab! Are you using the most modern communications tools to create customer delight? Here's what you'll learn: ✅ The most common tools for creating a unified communication experience ✅ How those tools can improve customer interactions ✅ How to achieve a deeper understanding of your customers Don’t let outdated systems hold you back—learn how Unified Communications can transform your organization! #UnifiedCommunications hashtag #CustomerSuccess hashtag #BusinessTransformation hashtag #Collaboration

Exciting New Updates from #Desk365! We are thrilled to introduce two powerful enhancements to Desk365's #CustomerSupport experience: 1️⃣ Share Tickets with Specific Contacts Using the “Share To” Feature ✅ Improve collaboration and transparency within your team by seamlessly sharing tickets with selected contacts. ✅ Ensure faster resolution times and higher #CustomerSatisfaction by involving the right specialists. ✅ Effortlessly share tickets from the agent portal, support portal, and #MicrosoftTeams support bot. ✅ Keep everyone informed with notifications and manage access with ease. Learn more 🔗 https://lnkd.in/gkMWQJra 2️⃣ Enhance Your Workflow with Desk365's #API Version 2 ✅ Seamlessly integrate Desk365 with applications like #Asana, #Jira, etc. ✅ Benefit from improved data consistency with the inclusion of null values and conversion of empty strings to null. ✅ Enjoy a streamlined API experience with the v2 endpoints. These updates are designed to elevate your customer support operations, ensuring that your team can work more efficiently and effectively. Start leveraging these features today and deliver superior service to your customers! Learn more 🔗 https://lnkd.in/gB2XDARM #ShareTo #Collaboration #APIVersion2 #TechUpdates #SeamlessIntegration #SupportTickets #ProductUpdates

Enhance Customer Communication with Operator Connect! Did you know that Operator Connect can help businesses maintain smooth internal and external communications, especially in customer-facing roles? This powerful solution ensures reliable and efficient communication, integrating seamlessly with Microsoft Teams. Keep your team connected and your customers satisfied with top-notch voice services! #MicrosoftTeams #OperatorConnect #CustomerCommunication #BusinessEfficiency #ModernWorkplace

Think your customer communications are up to par? Would you bet your business on it? Outdated systems could be costing you opportunities to connect with customers and drive revenue. Join Elixir and Aspire CCS on January 16th, 2025, at 10am, CST to learn how modernizing your CCM can transform your business. This isn’t just theory — it’s actionable advice from experts who’ve seen the results firsthand. Can’t make it live? No problem. We’ll send you the recording. https://hubs.ly/Q02_r-R00

🚀 Exciting Updates in Luware's Innovator and Production Environments Markus Weisbrod, Luware Nimbus Contact Center Product Manager shared with us a couple of new updates for this week, here's a short summary: The Standby Duty Workflow Element is now live! 🎉 Here’s what it brings: 📞 Efficient call routing for after-hours or standby duty. ✅ Customisable settings like Max Attempt Cycles for retrying calls. 🔒 Prevent voicemail interruptions with DTMF tone verification. 🚪 Seamless handling of missed calls via the No One Reached exit. 💡 Smaller Improvements: ✨ Expanded View for editor pages in the Luware Nimbus admin portal – more space to work on workflows and dashboards! With a very active roadmap and regular updates, this is one of the reasons Symity partner with Luware to offer clients a compelling integrated Microsoft Teams Contact Centre. #Innovation #Workflow #Updates #CustomerExperience Oli Lifely Diana Osei James C. David Fischer

noCRM.io by Positive now integrates seamlessly with Slack, allowing teams to manage leads directly within their Slack workspace. This integration streamlines communication and keeps everyone aligned on sales activities. #nocrm #SlackIntegration #CRMUpdates #SalesTools

Join ANS Group and discover how the dynamic combination of Dynamics 365 Field Service and FLS - FAST LEAN SMART creates a seamless solution that adapts to in-shift progress, handles delays, and optimises planned and new reactive orders in real time: All while maintaining cost and decision transparency. 📈 11am-12pm on Tuesday 21st May and enjoy the following highlights: - Uncover Cost Savings: ANS and FLS will walk you through a compelling business case, demonstrating how the FLS solution can not only save you valuable pounds but also empower you to accomplish more field service visits with fewer resources. 🚀 - Supercharging Your Resourcing Process: Learn how we can streamline and optimise your Dynamics 365 Field Service resourcing process, saving you valuable time and resources. - Explore how we can help integrate seamlessly with Dynamics 365 Field Service to supercharge your field service management. DM me or Owen Karumazondo for a placeholder 📩

🚀 Ready to take your enterprise to the next level in 2025? Here are the must-have tools to boost efficiency, collaboration, and customer satisfaction! Featured tools: ✅ SimplyBook.me – Manage appointments and reduce no-shows effortlessly ✅ Microsoft Teams – All-in-one communication and collaboration ✅ Slack – Keep team communication organized with focused channels ✅ Trello – Visualize and manage projects with ease ✅ Salesforce – Optimize customer relationships and sales performance ✅ Zoom – Seamless virtual meetings and webinars Swipe through to learn how these tools can transform your workflow and set you up for success in 2025! #SimplyBookme #BusinessTools #2025BusinessTools #EnterpriseSolutions #CollaborationTools