ANYWHERE365®

Fantastic event to kickoff another exciting year for Anywhere365 !

𝗧𝗵𝗲 𝗔𝗻𝘆𝘄𝗵𝗲𝗿𝗲𝟯𝟲𝟱 𝗚𝗹𝗼𝗯𝗮𝗹 𝗞𝗶𝗰𝗸-𝗼𝗳𝗳, streamed live via #Teams to offices around the world last week, launched 2025 with energy and clarity. Hosted by #CEO William Blench, the session outlined the strategic priorities and core values that will drive our success this year. Our priorities for 2025 are clear: 𝗱𝗿𝗶𝘃𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘃𝗮𝗹𝘂𝗲❟ 𝗲𝘅𝗽𝗮𝗻𝗱𝗶𝗻𝗴 𝗼𝘂𝗿 𝗰𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀❟ 𝗮𝗻𝗱 𝗮𝗱𝘃𝗮𝗻𝗰𝗶𝗻𝗴 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. The recent acquisitions of IQ Messenger, Deepdesk, and Tendfor are integral to these objectives, strengthening our portfolio and supporting growth. Our core values — 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗹𝗲❟ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗙𝗶𝗿𝘀𝘁❟ 𝗢𝗻𝗲𝗔𝗻𝘆𝘄𝗵𝗲𝗿𝗲❟ 𝗖𝗮𝗿𝗶𝗻𝗴❟ 𝗮𝗻𝗱 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 — will guide our actions as we execute these priorities, ensuring we remain aligned with our culture and drive impactful results. Dr. Steven MacGregor also shared insights on resilience and wellbeing, reinforcing the importance of a healthy, high-performance environment.   As we look ahead, we’re more excited than ever to keep pushing boundaries, supporting each other, and continuing to do our best work together! 2025 is set to be a year of focused growth at Anywhere 🚀 #CustomerFirst #Innovation #Accountable #OneAnywhere #AI #Wellbeing 

🚨 𝑳𝒂𝒔𝒕 𝑪𝒉𝒂𝒏𝒄𝒆 𝙩𝙤 𝙍𝙚𝙜𝙞𝙨𝙩𝙚𝙧 𝙛𝙤𝙧 𝙏𝙤𝙙𝙖𝙮'𝙨 𝙒𝙚𝙗𝙞𝙣𝙖𝙧!   Join us today to explore real-world case studies and actionable insights on transforming customer service with AI, presented by ANYWHERE365® and Deepdesk. An AI solution could be the game-changer you need! In this session, we’ll dive into how AI can: - Reduce repetitive tasks for your agents - Boost customer satisfaction with personalized interactions   𝑴𝒆𝒆𝒕 𝒐𝒖𝒓 𝒆𝒙𝒑𝒆𝒓𝒕 𝒔𝒑𝒆𝒂𝒌𝒆𝒓𝒔: Tom Withers, Business Development Manager at Anywhere365 Brian Reijngoud (Raincloud), SVP Worldwide Sales at Deepdesk Chris Thornthwaite, Presales Consultant at Anywhere365   🗓️ Date: Today, January 21 ⏰ Time: 16:00 CET 🔗 Register Now: https://lnkd.in/etZACaXq Hurry — spots are filling up fast! See you there! 🚀

⏰ Reminder: Don't Miss Our AI Webinar! The clock is ticking! There are just a few days left until our highly anticipated webinar: "𝐀𝐈-𝐃𝐫𝐢𝐯𝐞𝐧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧𝐬: 𝐂𝐚𝐬𝐞 𝐒𝐭𝐮𝐝𝐢𝐞𝐬 𝐚𝐧𝐝 𝐌𝐞𝐚𝐬𝐮𝐫𝐚𝐛𝐥𝐞 𝐈𝐦𝐩𝐚𝐜𝐭" 📅 Date: January 21st 🕓 Time: 16:00 CET If your agents are frustrated with repetitive tasks or your customers are growing impatient waiting for responses, this session is for you! Here's what you'll gain: 🔹 𝐑𝐞𝐝𝐮𝐜𝐞 𝐫𝐞𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐭𝐚𝐬𝐤𝐬 for your agents 🔹 𝐄𝐧𝐡𝐚𝐧𝐜𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 with personalized experiences 🔹 We’ll explore 𝐫𝐞𝐚𝐥-𝐰𝐨𝐫𝐥𝐝 𝐜𝐚𝐬𝐞 𝐬𝐭𝐮𝐝𝐢𝐞𝐬 𝐚𝐧𝐝 𝐬𝐡𝐚𝐫𝐞 𝐦𝐞𝐚𝐬𝐮𝐫𝐚𝐛𝐥𝐞 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 on how AI can transform customer interactions Don't miss out on this chance to optimize your customer service and operational efficiency with actionable insights from industry experts. 📍 𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐭𝐨𝐝𝐚𝐲 and be part of the conversation: https://lnkd.in/etZACaXq #AI #CustomerExperience #ArtificialIntelligence

🚨 𝐅𝐫𝐮𝐬𝐭𝐫𝐚𝐭𝐞𝐝 𝐚𝐠𝐞𝐧𝐭𝐬? 𝐈𝐦𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬? If you've answered "yes" to either of these questions, AI could be the solution you're looking for. Join us for our upcoming webinar 𝐨𝐧 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 𝟐𝟏𝐬𝐭 𝐚𝐭 𝟏𝟔:𝟎𝟎 𝐂𝐄𝐓, where we'll dive deep into how AI is revolutionizing customer service: - Reduce repetitive tasks for your agents  - Enhance customer satisfaction with personalized experiences  - We’ll explore real-world case studies and share measurable insights on how AI can transform customer interactions.  After the success of our last session, "Leveraging AI for Personalized Customer Interactions", we're back with even more insights to help you optimize your customer service operations. Don't miss this opportunity to see how AI can elevate your customer interactions and drive efficiency. 📅 Date: January 21st 🕓 Time: 16:00 CET 👉 𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐍𝐨𝐰 𝐚𝐧𝐝 𝐬𝐞𝐜𝐮𝐫𝐞 𝐲𝐨𝐮𝐫 𝐬𝐩𝐨𝐭: https://lnkd.in/etZACaXq #Webinar #CustomerExperience #AIinCustomerService

Streamline Communication and Boost Efficiency with 𝐀𝐭𝐭𝐞𝐧𝐝𝐚𝐧𝐭 𝐂𝐨𝐧𝐬𝐨𝐥𝐞 𝐟𝐫𝐨𝐦 𝐀𝐧𝐲𝐰𝐡𝐞𝐫𝐞𝟑𝟔𝟓 𝐟𝐨𝐫 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐓𝐞𝐚𝐦𝐬! 🚀   Want to enhance customer service and operational efficiency within your organization? Let Attendant Console from Anywhere365 take the lead:   📞 Context for Inbound Calls: Provides receptionists with relevant customer information. ⌚ Time-Saving: Connects customers to the best-suited person to resolve their issues quickly. 😍 User-Friendly: Reduces overwhelm for busy receptionists with an easy-to-use platform. 🙏 Customer Respect: Ensures customers’ time is valued and respected.   👉 Dive into a smarter, more efficient way of working with Attendant Console. Book your personalized demo now: https://lnkd.in/edxG48Kn

🚀 Transforming Contact Centers with AI! 🚀 Check out our Chief Product and Technology Officer, Damian Black, in Technology Record magazine! Damian shares how Anywhere365 is revolutionizing customer interactions with AI and large language models (LLMs). Key highlights: 📌 Faster Resolutions: AI handles basic queries and routes complex issues to the right agents. 📌Smarter Routing: Semantics-based AI minimizes call transfers. 📌Enhanced Support: AI tools provide agents with call summaries and real-time sentiment analysis. 📌Omnichannel: Integration with Azure Communication Services for seamless transitions between communication channels. Discover how Anywhere365 is shaping the future of contact centers. Read the full interview in Technology Record magazine.

Over the holiday period, customers are likely to contact your agents for any number of reasons. Maybe they’re having trouble processing payment, perhaps they are unsure about delivery options, or they could have questions regarding a certain product.      It is essential they aren’t stuck in a queue waiting for these questions to be answered or left frustrated by having to repeat information they have already shared with your support team.     𝐁𝐮𝐭 𝐟𝐞𝐚𝐫 𝐧𝐨𝐭, 𝐦𝐚𝐱𝐢𝐦𝐢𝐬𝐞 𝐲𝐨𝐮𝐫 𝐚𝐠𝐞𝐧𝐭 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐰𝐢𝐭𝐡 𝐀𝐧𝐲𝐰𝐡𝐞𝐫𝐞𝟑𝟔𝟓. Our conversational AI, intelligent routing, and cutting-edge analytics will streamline the customer journey - from initial engagement to a satisfactory resolution and, ultimately, conversion.      Schedule a demo today for more information: https://lnkd.in/edxG48Kn