Apptega’s Post

Good customers want more than just the lowest price. They want to work with someone who has real confidence that their solution is going to solve a problem. The way in which you deliver your Managed Services proposal to the client matters.

How do you ensure your shipments are tracked efficiently and accurately in an industry where scattered tools like Excel and Google Sheets are often the norm? Discover how our newly launched Monitoring Board made us 68% more efficient in tracking your shipment statuses, ensuring predictable shipping outcomes for your business. It is too common for brokers and shippers to rely on a mix of tools like Google Sheets, emails, messages, and constant phone calls from monitoring teams to keep track of shipments. And we all know how this story ends—filled with inaccuracies, inefficiencies, and ultimately, difficulty in meeting client commitments. Our new Monitoring Board radically streamlines this entire process, allowing our internal teams to accurately track your cargo, quickly identify any issues, and make necessary adjustments—all within a single source of truth within NuvoOS. 🌟 Key Improvements: Reliable and Consistent Updates: By centralizing shipment data, we’ve achieved a 68% increase in operational efficiency, providing you with faster, more precise updates. Faster Issue Resolution: With advanced event l ogging and GPS integration, we are 28% more efficient in managing pre-pickup actions, ensuring your shipments stay on track. Our commitment to operational excellence means we can scale with your business, so you can consistently deliver on your promises to clients and consignees. 🔍 Read the full update here: https://lnkd.in/e3G6iNWC

In business, continuing on a path without making necessary adjustments can lead to inefficiency, lost opportunities, and potential risks. One key area that often gets overlooked is document management. As your business grows, not auditing and optimizing your document processes can slow you down and expose you to compliance or security issues. Here’s a quick guide to auditing your document management system to keep your business organized, efficient, and protected: ✅ List Your Documents: Know what you have (invoices, contracts, etc.). ✅ Check Storage: Ensure docs are easy to find and safely stored. ✅ Control Access: Only authorized people should view sensitive info. ✅ Set Retention Policies: Keep what’s needed, securely dispose of the rest. ✅ Track Versions: Use the latest version to avoid mistakes. ✅ Ensure Security & Backups: Protect data from loss or theft. ✅ Follow Legal Requirements: Stay compliant and avoid fines. ✅ Make Retrieval Easy: Quick access saves time. ✅ Train Your Team: Make sure everyone’s on the same page. ✅ Go Paperless: Cut clutter and improve efficiency. Now’s the time to change direction for the better. 🚀 #BusinessGrowth #DocumentManagement #Efficiency

Climbing the mountain during an avalanche... Managing a tech support team has two dimensions; - the daily flow if issues and emergencies - improving the team skills, process, tools and knowledge resources. The daily issues can be considered the avalanche. Those boulders need to be handled! Improving the team's ability to handle that avalanche effectively is the mountain that you climb. Often, the team is too exhausted from dodging, stopping and redirecting those boulders, they can never make progress climbing the mountain. This is where fractional support management can help. It starts with measurement, getting a standard and meaningful set of KPIs that establish a good performance baseline. The next step is analyzing the data, and discussing any insights on problem areas with the team and users. Planning and executing specific strategies to address the problem areas that will help get the most leverage in improving the KPIs is the final step. This will make progress up the mountain. The progress will be revealed by improved KPI values. Fractional support managers have the benefit of being outside the day to day, bring an external set of eyes and years of experience to help formulate and execute these plans. Contact Sheehansupport.com for more info how your team can make progress up the mountain and better control those avalanches.

Identifying and managing high-risk customers is crucial to maintaining a profitable and secure business environment. This article will provide an overview of the seven types of high-risk customers and strategies for effectively identifying and mitigating their risks. ⬇️ https://lnkd.in/g4qe_HWX DataDome

Discover how you can transform secure call recording from being an administrative burden to a valuable driver of business transformation and elevate call recording from being a routine necessity into a source of real value in your organization https://lnkd.in/g6cxYF62

When it comes to the technology your department uses, it can be very difficult to measure benefits like increased productivity, enhanced security, and better collaboration. To better understand the benefits, costs, and risks associated with implementing new technology, iManage commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the actual ROI realized by deploying iManage. Join this webinar as we review the results from four corporate customers. Register today: https://lnkd.in/e7_xUdnq #iManage #LegalTech #CorpLegal #LegalDept #Webinar

A famous quote stated, we don’t plan to fail, we fail to plan. If you’re only becoming aware of your need for a plan for your customer communications, we have outlined the five things you need to know and why they matter in our blog post below. #disasterrecovery #businesscontinuity #printandmail #technology

Good customers want more than just the lowest price. They want to work with someone who has real confidence that their solution is going to solve a problem. The way in which you deliver your Managed Services proposal to the client matters.

In the world of #governmentcontracting, ensuring that your proposals are compliant is crucial. We are excited to offer a free resource for you to use: the example Compliance Matrix Dictionary. This customizable dictionary can help you quickly identify key requirements and commitments in your documents. And it can ensure that you overlook no crucial condition or directive. #govcon