AI provides an opportunity for CSPs to minimize the cost impact of dealing with customer inquiries and complaints by drastically reducing the time it takes to handle calls, while boosting revenues through more effective upsell. Here at Aria, we wanted to know just how big an impact AI could have on CSP EBITDA. So, always up for a challenge, we participated in a TM Forum Moonshot catalyst to prove that using AI to deliver smarter solutions could boost EBITDA by up to 30% (spoiler alert: we smashed it). Read today’s blog post to learn more: https://bit.ly/46Ip0Tr #GenAI #DTW2024 #DigitalTransformation #CloudBilling
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🌟Harness AI with #speciphicConnect 🌟 💡Powered by our groundbreaking "speciphic" AI platform, we're redefining customer service for the digital age. With advanced #GenerativeAI and #MachineLearning models at its core, "speciphicConnect" is here to infuse cutting-edge intelligence into your customer support processes. 🤔 Why "speciphicConnect"? Because it delivers tailored support across every customer touchpoint - be it complaints, inquiries, or feedback. Our promise? To meet your customers where they are, with what they need, exactly when they need it. 🚀 Experience the future of customer service today with "speciphicConnect". Personalized, efficient, and always on. Learn more at: www.flexday.ai. #FlexdayAI #CustomerSupport #CustomerExperience #Innovation #speciphic
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While various organizations note the importance of soft skills in CX, 6 in 10 organizations fail to measure these skills and tie them to the overall CX experience. CX leaders see automation as the key to addressing this challenge, with 99% embracing AI analytics-driven quality management to transform agent performance. What problems are you addressing with the help of AI? Find out more. 💡 https://okt.to/PKM3YD #CustomerExperience #ArtificialIntelligence
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🌐 Procurement Excellence Unveiled! 🚀 Discover how a personal care company revolutionized efficiency, transforming 98% of supplier interactions with a powerful Generative AI chatbot. Swipe to uncover the journey! Read the full success story https://lnkd.in/gB7Fpqgf #generativeai #copilotstudio #operationalefficiency #successstories #digitaltransformation #procurementexcellence
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Transform Your Workflow with AI Integration! Whether you're monitoring leading or lagging KPIs, integrating AI can streamline your processes and boost efficiency. Check out this insightful video by Dr. Brian Capra, President at ClinicMind, about how AI automation transforms KPI tracking for chiropractors using ClinicMind EHR. #clinicmind #efficiencytools #chiropracticcare #aiautomation
Whether you're monitoring leading or lagging KPIs, the process of tracking and analyzing any key performance indicator can become needlessly time-consuming. If you find yourself operating solo or simply too occupied to delve into KPIs, consider integrating AI for automated and streamlined workflow efficiency. #AIintegration #efficiencytools #KPIautomation #businesshacks #technologyadvancement
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While various organizations note the importance of soft skills in CX, 6 in 10 organizations fail to measure these skills and tie them to the overall CX experience. CX leaders see automation as the key to addressing this challenge, with 99% embracing AI analytics-driven quality management to transform agent performance. What problems are you addressing with the help of AI? Find out more. 💡 https://okt.to/hZVdAb #CustomerExperience #ArtificialIntelligence
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Digital Transformation Consultant ! AI-backed’ Digital Contact Center | Intelligent Automation | Finance & Accounting | Cloud | Salesforce
Do you know 64% of consumers want chatbots to provide the same quality of service as a human customer service agent. But how close are we to making this a reality? Join our live webinar on Humanizing the digital 2.0 - AI at the Core of CX to understand how an ‘AI + Human’ approach can establish a lasting impression on your customer. What’s in store for you? - How can you enable a technology ecosystem with AI at the Core for betterCX? - How can Gen-AI augment regular agents to become Super Agents? - How can automation reduce cost, de-risk operations, and improve efficiencies? Finally, how to maintain a Human + AI balance without compromising on CX Save the date for Wednesday, 28th February 2024, at 9:30 PM IST | 11:00 AM EST | 8:00 AM PST Secure your spot today for our live webinar: https://lnkd.in/dQFtEefg #customerexperience #customermanagement #customerjourney #webinar
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While various organizations note the importance of soft skills in CX, 6 in 10 organizations fail to measure these skills and tie them to the overall CX experience. CX leaders see automation as the key to addressing this challenge, with 99% embracing AI analytics-driven quality management to transform agent performance. What problems are you addressing with the help of AI? Find out more. 💡 https://okt.to/o1Hkyd #CustomerExperience #ArtificialIntelligence
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While various organizations note the importance of soft skills in CX, 6 in 10 organizations fail to measure these skills and tie them to the overall CX experience. CX leaders see automation as the key to addressing this challenge, with 99% embracing AI analytics-driven quality management to transform agent performance. What problems are you addressing with the help of AI? Find out more. 💡 https://okt.to/IsBXLN #CustomerExperience #ArtificialIntelligence
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While various organizations note the importance of soft skills in CX, 6 in 10 organizations fail to measure these skills and tie them to the overall CX experience. CX leaders see automation as the key to addressing this challenge, with 99% embracing AI analytics-driven quality management to transform agent performance. What problems are you addressing with the help of AI? Find out more. 💡 https://okt.to/Ksqakx #CustomerExperience #ArtificialIntelligence
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While various organizations note the importance of soft skills in CX, 6 in 10 organizations fail to measure these skills and tie them to the overall CX experience. CX leaders see automation as the key to addressing this challenge, with 99% embracing AI analytics-driven quality management to transform agent performance. What problems are you addressing with the help of AI? Find out more. 💡 https://okt.to/QWNofT #CustomerExperience #ArtificialIntelligence
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Senior Technical Writer at Aria Systems
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