Art Aguilar ✔’s Post

Dig deeper and improve every aspect of your business using TS Customer Feedback Solution #customfeedback #customerexperience #customersatisfaction

Why is customer feedback important in vision setting? Customer feedback is crucial in vision setting because it ensures the vision aligns with customer needs and expectations, fostering a customer-centric approach to business strategy and innovation. #SupportServicesGroup #BetterWithSSG #BPO #ContactCenter #CallCenter #CustomerService

A comprehensive competitive intelligence program and tool, which includes identifying competitors, monitoring and extracting intelligence, and using this information in strategic playbooks. The program and the tool aims to lower customer acquisition costs, increase customer lifetime value, and enhance customer satisfaction, backed by research demonstrating the success of businesses with competitive programs. https://lnkd.in/dSmy9SR9 #CompetitiveIntelligence #BusinessStrategy #MarketInsights #marketing

It is important to comprehend that meeting customer expectations can be complex, but it can also be simplified with the right approach. #cxsolution #cxanalytics

ICYMI: New Connectbase blog explores “4 Proactive Strategies to Reduce Order Fallout in Connectivity Services” and gives you action steps to transform your ability to improve both customer satisfaction and your bottom line. Read the blog: https://lnkd.in/eHZbR-CJ #BeFound #ConnectedWorld #automation #connectivitymatters #network #globalconnectivity #gotomarketstrategy #digitalinfrastructure #automatednetwork #ecosystem #reducefallout

Effective contact center optimization helps businesses meet increasing customer and agent demands while lowering operating costs. Find out what exactly #contactcenteroptimization is, its benefits, and how an optimized #callcenter improves the customer experience at the link below!

Cracking the Customer Contact Code: Aligning Requests with Channels Customers reach out for support for countless reasons. But the root cause of their need shapes their entire #customer_experience. Addressing this at the first point of contact is crucial. Issue-to-Channel Mapping is a powerful tool to reduce customer frustration and boost satisfaction. It helps you guide customers to the right channel for a faster resolution... source:#gartner

When effectiveness meets efficiency! Centralizing processes and entrusting strategic individuals to address your company's needs and enhance the customer experience for both internal and external stakeholders can make a world of difference. By streamlining operations and leveraging key expertise, we can ensure that every interaction is seamless and impactful, driving success and satisfaction across the board. #CustomerExperience #DataAnalytics #CustomizedSolutions

Customer Service is always at the top with Celerity Fiber

It is important to comprehend that meeting customer expectations can be complex, but it can also be simplified with the right approach. #cxsolution #cxanalytics