Dennis Brown’s Post

Being a part of Logistics Industry is sometimes Stressful. Did I miss the 4AM calls that wake you up? Or the stress and anxiety from your first load with a customer? Of course not. However, I did miss the relationships I got to build, that feeling after you had a great call with a someone you’ve been reaching out to for months, or writing that perfectly worded email (even if it never gets opened lol). There are a lot of highs and lows that come with being a freight broker—so many moving pieces, and it’s far from a one-size-fits-all or one-and-done approach. At the end of the day, it’s not just about moving freight, but the connections you make, the challenges you overcome, and the satisfaction of knowing you’re helping keep things moving, one load at a time. #logistics #supplychain #freightbroker.

What is the #1 way a Freight Agent can stay consistent....no matter what "the market" is doing? 🚚 🚚 VOLUME 🚚 🚚 Keeping a focus on building load volume/market share is a great way to be secure in your Freight Agency. Whether rates are up or down, keeping a mindset on maintaining and building volume: 👉 Makes you important to your customer. The more of their shipments you arrange, the more important you are to their overall freight plan. 👉 Allows you to be flexible. If rates are up, great - you can build your team and resources. If they are down, you still have the volume to keep your finances secure. 👉 Helps you build a solid carrier network. By having high volumes of freight, you can build relationships with dedicated carriers. And as the market turns, you have the ability to keep those carriers moving! Increasing volume is a strategy that you hear about a lot when rates are down..but I think that if you keep that mindset all of the time, you won't be as affected by market turns. What do you think?

Most freight brokers would agree that having a customer with a high freight spend can be a dream come true. But what do you do when you land that account? Do you turn into an order zombie responding to quotes all day and letting your support staff book your trucks and manage updates? I personally love to figure out what goals a shipper has for their freight spend to see if I can find creative ways to align my goals with theirs. This makes it a lot easier to find the right carrier for the job AND allows you to create clear expectations for all parties.

Freight Agents, if there's one thing NOT to ask on a cold call it's this. Under no circumstances should you ask... "Did I catch you at a bad time?" Why? This opens the door for a prospect to end the call right away. Here are 9 questions you should ask. 1. What are your responsibilities? 2. What's your biggest challenge? 3. What are your main priorities when shipping? 4. What lanes are you shipping? 5. What do you look for in a Freight Agent? ...and more! Keep reading and save the blog post to use when you plan your next call. https://lnkd.in/eaQ9u7ej #coldcalltips #freightagent #freightbroker

🚚 Ever wonder how freight brokers work their magic to solve all the problems that come with each shipment? 🤔 Well, let me break it down for you! 🌟 First off, they're like the superheroes of the logistics world - swooping in to save the day and make sure your goods get from point A to point B without a hitch. 💪 Whether it's finding the best carriers, negotiating rates, or tracking deliveries, they've got it all covered. And let's not forget about their incredible problem-solving skills! 🧠 No matter the issue - from delays to damaged goods - they always have a solution up their sleeve. It's like they have a sixth sense for sniffing out problems before they even arise. So next time you're stressing about a shipment, just remember that your trusty freight broker is there to handle it all with ease. 🙌 Sit back, relax, and let them work their magic! ✨ #FreightBrokerHeroes #LogisticsLife #ProblemSolvers 🛻📦🔧

🚚 Ever wonder how freight brokers work their magic to solve all the problems that come with each shipment? 🤔 Well, let me break it down for you! 🌟 First off, they're like the superheroes of the logistics world - swooping in to save the day and make sure your goods get from point A to point B without a hitch. 💪 Whether it's finding the best carriers, negotiating rates, or tracking deliveries, they've got it all covered. And let's not forget about their incredible problem-solving skills! 🧠 No matter the issue - from delays to damaged goods - they always have a solution up their sleeve. It's like they have a sixth sense for sniffing out problems before they even arise. So next time you're stressing about a shipment, just remember that your trusty freight broker is there to handle it all with ease. 🙌 Sit back, relax, and let them work their magic! ✨ #FreightBrokerHeroes #LogisticsLife #ProblemSolvers 🛻📦🔧

When you open up a freight brokerage ... Answer your phone calls, over-communicate, care about your customers freight like it was your own personal belongings. The best way to do this is by being honest. When you open up a trucking company ... Answer your phone calls, over-communicate, care about your customers freight like it was your own personal belongings. The best way to do this is by being honest. Then you just rinse and repeat this for the length of your participation in the logistics landscape and you will never run out of customers . #logistics #trucking

As a freight broker, clear and effective communication is essential to building strong relationships with carriers, shippers, and other stakeholders in the logistics industry. Whether you are negotiating rates, arranging shipments, or providing updates on delivery status, it's important to communicate clearly and promptly with all parties involved. One way to ensure effective communication is to establish clear expectations up front. This means setting expectations around response times, availability, and the types of information that will be communicated. By establishing these expectations early on, you can avoid misunderstandings and ensure that everyone is on the same page. In addition to clear communication, it's also important to respond promptly to inquiries and always follow through on your commitments. This means responding to emails and phone calls in a timely manner, providing accurate and detailed information when requested, and taking ownership of any issues or challenges that arise. By responding promptly and following through on commitments, you demonstrate your reliability and professionalism to clients and partners. This can go a long way in building trust and confidence in your services, leading to repeat business and referrals. Of course, effective communication and follow-through require a high level of organization and attention to detail. By utilizing tools and systems that help you manage your workflow and stay on top of deadlines, you can ensure that you are providing the highest level of service possible. INQUIRE NOW! Email us at: support@unifoxlogistics.com Call us at: (800) 793-9196 #freightbroker #logistics #freight #transportation #trucking #truckdriver #trucks #supplychain #freightdispatcher #shipping #owneroperator #cargo #truckingbusiness #logisticsmanagement #warehouse #logisticscompany #dispatch #freightbrokertraining #trucker #business #freightforwarding #transport #truckinglife #flatbed #lessthantruckload #freightagent #travel #broker #loads

If you’re looking to improve your shipping process, our freight brokers may be able to help in these three situations: 1. Cost reduction 💸 Freight brokers are experts at freight. They have the experience and connections to optimize your supply chain, finding easy wins that slash your costs—passing the savings on to you.  2. Capacity 📦 Every business wants to grow. But if you’ve grown too quickly and have a hard time managing freight, you might need a freight broker. A freight broker steps in and lends a helping hand to your logistics when you’re up to your eyeballs in work. If you need to process a huge influx of freight in a short window of time, a freight broker has the expertise to handle it for you. 3. Time and quality ⌚ If your freight isn’t delivered on time, it can have serious consequences for your entire supply chain. A freight broker will work with carriers to optimize their route, eliminating costly delays. Plus, freight brokers have procedures in place to minimize any damage to your cargo. If you’re shipping fragile, time-sensitive freight, a freight broker can get you to the finish line without the headaches.  ------------------------------------------------------ Call us: (424) 407-1005 E-mail: sales@excellogist.com Website: excellogist.com #logistics #trucking #freightbroker

If you’re looking to improve your shipping process, our freight brokers may be able to help in these three situations: 1. Cost reduction 💸 Freight brokers are experts at freight. They have the experience and connections to optimize your supply chain, finding easy wins that slash your costs—passing the savings on to you.  2. Capacity 📦 Every business wants to grow. But if you’ve grown too quickly and have a hard time managing freight, you might need a freight broker. A freight broker steps in and lends a helping hand to your logistics when you’re up to your eyeballs in work. If you need to process a huge influx of freight in a short window of time, a freight broker has the expertise to handle it for you. 3. Time and quality ⌚ If your freight isn’t delivered on time, it can have serious consequences for your entire supply chain. A freight broker will work with carriers to optimize their route, eliminating costly delays. Plus, freight brokers have procedures in place to minimize any damage to your cargo. If you’re shipping fragile, time-sensitive freight, a freight broker can get you to the finish line without the headaches.  ------------------------------------------------------ Call us: (424) 407-1005 E-mail: sales@excellogist.com Website: excellogist.com #logistics #trucking #freightbroker