Tb to when Sabrina Sadiq, CEO at Luxury Promise, hit the nail on the head when describing the power of video commerce as Luxury Promise's main differentiator. And no, it's not just about moving from static images to video - it's about showcasing your unique values and customer promise to the world, amplifying them through dialogue and community. For us at Bambuser, this is the true essence of video commerce. When brands understand this, is when the results improve exponentionally 😎 If you want to watch the full interview with Sabrina, click here: https://lnkd.in/dPvRBRXw Or search for "The Forecast" in your podcast player of choice. #videocommerce #socialcommerce #liveshopping #retail #retailinnovation #techpodcast #retailpodcast #community
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It's always great to serve insights for breakfast! 😇 This week, Vaibhav went live on MONEY FM 89.3 with Audrey Siek for 'The Breakfast Show' and they discussed how luxury markets today face challenges from unauthorized sellers and the gray market. 💯 The interview covers how brands can be impacted by gray sellers, leading to: 🤕 Brand dilution 😓 Losing loyal customers 🔻 Reduced sales Listen to the episode to learn how brands can use technology solutions like the #digitalshelf to track gray market sellers and ensure brand protection. 🎯 🔗 in comments! 👇 #Ecommerce #LuxuryGoods #LuxuryRetail #Retail #Retailers #LuxuryBrands #Podcast #BrandProtection #Brands
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Are we entering a new era of experiential retail? 🛍️ Luxury brands are interested in getting you into stores with collabs and popups in ways like never before. Tune in as Elena Kacan sits down with Roxanna (Roxy) Couse, Director of Customer Experience at Bloomreach, to chat about what experience retail looks like in a post-Covid world on the latest episode of Commerce Experience. Watch the full episode here or wherever you get your podcasts 🔗: https://bit.ly/4bEBwEO #CommerceExperiencePodcast #experienceretail #luxurybrands
Episode 86, MV1
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Elevating Luxury Retail: Embracing Emotion in the Shopping Journey Check out Clienteling Unveiled the podcast that helps navigate the retail world. This podcast covers how the luxury client and their purchases are about emotions. https://loom.ly/ZpOoNKs #emotion #emotioninsales #luxurysales #luxurycustomer #clienteling #bspk #personalizedservice
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🎧 New podcast episode: How SEPHORA won over Gen Z In our latest podcast in association with Retail Dive, Emmy Brown Berlind, Senior VP and GM of Loyalty at Sephora, offers a behind-the-scenes glimpse into the brand's 38 million member-strong loyalty program - including partnerships with Gen Z favourites like Rare Beauty. Tune in here to learn more on how Sephora links trending brands to customer rewards: https://hubs.li/Q02nsjsQ0
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🎧 New Podcast Episode Alert! 🎧 Ever walked into a DIY store, overwhelmed by choices, wishing the staff knew exactly what you were looking for? 🔨 🤔 What if your online browsing history could seamlessly follow you into the store? In our latest episode of The Retail Spotlight, Marco Trada from Leroy Merlin talks about how they're bridging the gap between in-store and digital experiences in home improvement retail. 🏡 💻 Imagine this: You've been eyeing that perfect kitchen faucet online. You walk into a Leroy Merlin store, and the sales associate already knows your preferences, wishlists, and past purchases. No more starting from scratch or explaining your project repeatedly! Leroy Merlin is transforming the customer experience to the next level by combining advanced technology with practical solutions, offering a more personalised and a seamless experience for shoppers. But how do they do this while facing competition from major online players? Curious to know more? 💡🤖 Mark your calendars! The full episode drops tomorrow, September 26th. 🎧 #TheRetailSpotlight #refive #Podcast #RetailTech #CustomerExperience #Personalisation
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Featuring the expertise of Tim Nash, a leading Retail Influencer and curator behind the Shop Drop Daily website, the second episode from The Phygital Lab podcast🎙, ‘Thinking Differently to Meet Rising Expectations' is now live. Finding the perfect balance between what makes your brand appealing to your customers and what technological innovations can amplify that appeal, will be the sweet spot that people are searching for. A tactic that showcases your retail design creativity in such a dynamic and ever-changing market, and keeps you ahead of your competition. Head to the comment section for the link to the full episode, and get real insights and inspiration to take your retail design concepts to new heights! #hypervsn #phygital #phygitalexperiences #retailmarketing #retailexperiences
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Online Marketplace Expert Europe | Co-Founder of Marketplace Universe | Marketplace Community | Consultant for Fashion & Sports Brands | Podcast Co-Host | Educator at Marketplace Uni
Wanna know how the marketplace story looks like in your category? We have the right podcast for you! At Marketplace Universe, Ingrid Lommer and I are convinced that the marketplace business is highly dependent on the category of products sold. Whether a brand or retailer sells shoes, screwdrivers or children's furniture has an enormous and very different impact on the choice of the right marketplaces, on the business case calculation, the retail media strategy and many other large and small factors which ultimately ensure that the marketplace story turns out very differently. This is why we have developed our marketplace quadrants, which map the marketplace landscape in the various sectors. 🎤 And that's why in our podcast "Let's talk Marketplace" we repeatedly focus on individual sectors and explore their marketplace industries in a deep dive. We have already explored these industries: 👕 Fashion: EN Episode 55 https://lnkd.in/e5YiT8az 💻 Consumer Electronics: DE Episode 46 with Andreas Müller from deltatecc https://lnkd.in/dHMjfqNj ⚽ Sports: EN Episode 42 https://lnkd.in/dZaJkzif 🛠 DIY & Garden: DE Episode 44 with Josef Kronthaler from Einhell and Episode 25 with Manuel Siskowski from Wiesemann1893 https://lnkd.in/d2XFb5Ni https://lnkd.in/dh65svbB 🛋 Home & Living: DE Episode 23 with Philip Kehela from mokebo https://lnkd.in/dKZRyXvB 🧸 Toys: DE Episode 50 with Robert Wall from t4d4 and Episode 30 with Christian Krömer from Spielwaren Krömer https://lnkd.in/dBwgfGUj https://lnkd.in/dwmqjZaB 💊 Pharma & Beauty: DE Episode 40 with Gregor Leopold https://lnkd.in/d4W6YtSy 🎧 Which industry episode did you find most interesting? And which industry should we tackle next? #marketplaces #marktplatzmanager #marketplacemanager #platformbusiness #platform #marktplätze #marketplacebusiness #podcast #branchenschau
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🛍️ ‘Tis the season… for retailers to prioritize reaching a higher volume of sales over targeting loyal customers, argues Prof. Peter Fader on Knowledge at Wharton's Ripple Effect podcast: https://whr.tn/3trBEqB Prof. Fader's interview on using consumer behavior analysis to predict shopping habits concludes the podcast's five-part series on holiday retail. #Retail #Shopping #Marketing
Using Consumer Behavior Analysis to Predict Shopping Habits
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In our newest episode of the 🎙️ Independent Thinking Podcast🎙️ we chat with Lee Burns, CEO & Founder of Mattress Direct, about the power of an exceptional (and innovative) in-store experience. Lee shares actionable tips and strategies to take your customer service from good to great, leading to increased sales and loyal customers. Tune in now and learn: 👉 How to create a unique in-store experience that keeps customers coming back 👉 Strategies to build trust and rapport with your customers 👉 Tips to leverage technology to enhance the shopping journey Listen 🎧 here: https://lnkd.in/gKwMDwd What's your biggest challenge with creating a memorable in-store experience? Share your thoughts in the comments! #retail #customercentric #podcastrelease #IndependentThinking
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Kurt Walker and DJ Sprague discuss the conscious and subconscious trust in e-commerce. The focus on conscious trust reveals the importance of establishing credibility in the absence of face-to-face interactions. Subconscious trust refers to the influential role of social proof, where the popularity of a site or product serves as a silent testament to its credibility. Explore the importance of understanding buyer psychology and elevate your e-commerce business! Don’t miss it! ▶️ Watch the latest podcast episode featuring Scott Brandley and DJ Sprague https://brnw.ch/21wHSan #broadcastyourauthority #ShopperApproved #OnlineReviews #OnlineShopping #CustomerReviews #DigitalTransformation #CustomerFeedback #BusinessGrowth #Ecommerce #BuyerPsychology
Inside the Buyer’s Mind: Conscious and Subconscious Trust
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