Benjamin Bachman’s Post

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CEO | EY Entrepreneur Of The Year Winner | Harvard Business School Alumnus

Reflecting on my journey through various workplaces, I’m continually reminded of the profound impact that seemingly small gestures can have on building a sense of community and belonging. A practice that stands out in its simplicity and significance is the act of greeting colleagues with a ‘hello’ as we go about our day. This gesture, though small, plays a crucial role in fostering an environment where everyone feels seen and acknowledged. This belief in the power of acknowledgment was instilled in me during my very first job at Club Med, where daily, we encountered hundreds of customers. Our manager, the ‘chef du village,’ offered a piece of advice that has profoundly influenced my approach to interactions ever since. He said, “I don’t care how many times a day and in how many languages you do it; I don’t expect you to remember every customer. What is important is making sure not a single one feels forgotten. Just say hello and smile.” This lesson has stayed with me, highlighting the importance of making every individual feel valued and included, regardless of the setting. It’s a reminder that through our daily actions, no matter how small, we have the power to contribute to a more inclusive and welcoming environment. Let’s cherish and practice the power of a simple ‘hello’ and a smile, for these are the gestures that can make all the difference. #Inclusion #Belonging #Community #Diversity #WorkplaceCulture #PositiveVibes #HelloSmile

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Michael Mangan

Corporate Real Estate Advisor

7mo

Agreed! What a great reminder.

Ken Theissen

Ohio/Kentucky Territory Account Manager at GerflorUSA

7mo

Be an Illuminator !!!

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