Braze’s Post

See how Vendavo is driving Customer Success!! 👀 Hear directly from our valued Customers, Genpak and Molson Coors, as they share how Vendavo is enhancing their customer experience and enabling accurate and timely pricing decisions. Additionally, our CCO, Ron Pascuzzi, dives into how Vendavo supports Customers throughout the entire journey - from the very first engagement to long after Go-Live - ensuring we delivery measurable value at every stage! Check out their stories below.. #customersuccess #pricingstrategy #valuedelivered #vendavo

Shoppable Video and Customer Loyalty apps - coming your way. If you love your customers and want to have an ongoing relationship with them to help them get the best out of your product offering, I have some ideas.....

🚀 Why Do Leading Home Goods & Services Brands Outperform Their Competitors? 🚀 Explore our latest blog diving into what sets best performing brands apart from the rest, based on our E-Commerce oCX Report Fall 2024! 🔍 Discover what makes top contenders Lamps Plus, Nebraska Furniture Mart, iCanvas and Great BIG Canvas stand out in a crowded market. 📊 Ease of use, service quality, product quality, and more—learn the core factors that elevate customer satisfaction. 👉 Explore further on our blog: (in the comments)

🚀 Why Do Leading Home Goods & Services Brands Outperform Their Competitors? 🚀 Explore our latest blog diving into what sets best performing brands apart from the rest, based on our E-Commerce oCX Report Fall 2024! 🔍 Discover what makes top contenders Lamps Plus, Nebraska Furniture Mart, iCanvas and Great BIG Canvas stand out in a crowded market. 📊 Ease of use, service quality, product quality, and more—learn the core factors that elevate customer satisfaction. 👉 Explore further on our blog: (Link in comments)

Dive into a discussion about the expectations vs. reality of product delivery, using Rae's experience with Home Depot as a case study. 🚚 Learn about the unseen world of last-mile delivery services, where everyday vehicles become the unsung heroes of e-commerce, delivering right to your doorstep. Rae shares her insights on the convenience of outsourcing delivery, the surprises of non-branded vehicles, and what this means for consumer perceptions and brand experience. 📦 Understand the pivotal role of last-mile logistics in e-commerce satisfaction and how brands can manage customer expectations in this final delivery phase. Get the entire conversation here - https://lnkd.in/eea6x22q

At ARNO, operational excellence is more than just a goal – it’s a practice we live every day. A key part of achieving this is listening to our customers. Recently, we conducted a customer survey to gather feedback, and we are really grateful for all the positive responses and constructive suggestions. We are using all this valuable input to continue improving. Continuous improvement is not just a process for us – it's a priority. Because we are your partner for tomorrow’s retail experience, your feedback helps us Creating Instore Success. Together. 💚 #OperationalExcellence #ContinuousImprovement #ARNO

This year we decided to ‘only’ onboard 15-20 new brands. And it’s a smart and strategic decision 🎯 Could we take on more brands from an operational perspective?  Probably. We have the: 🏢 Warehouse space 🔄 Processes 👷 Staff to take on potentially 30-40 new brands this year. But we wouldn’t be able to deliver a personal customer experience to each one 💁♂️ And to us that’s everything. Our customer retention rate is very high 🤝 And I believe our personal service plays a big role in this. And we want to make sure it stays that way 👊   Which is why we set a limit of new brands for 2024 to ensure we can deliver a personal service to all our customers - both existing and new - as we grow. And to me that's just smart business 💡

Are you, your business or your employees champs oriented? Or do you know? What is CHAMPS, Let's make it a little easier CHAPMS standers for six universal areas of customer expectations common to all culture and retail concept. Watch vidieo for details. #Advanced_Customer_Service_Training: Part-8 #customerservicemanagement #customersatisfaction #customerexperience #customerserviceexcellence #customerservicemanagement #twelveclothing #teamgroup

Step Up Your Store's Game: Ignite Customer Interest with Buzz-Worthy In-Store Events and Workshops! 🚀 Ready to transform your shop into a bustling hub? Click here 👉 [https://lnkd.in/gqWsNCZs) to discover the ultimate guide to captivating your community and boosting your foot traffic!