Buchanan Public Relations’ Post

Nobody likes to talk about the tough stuff. Like what do you do with an excellent employee who despite their competence commits crime in the workplace. How do we talk about internal theft? Some people post anonymously on platforms like Reddit and hope they will get some sage advice. Pretending that theft in the workplace is a dirty secret that can only be mentioned in an anonymous forum will never solve the problem. Good leaders address the issue. They discuss loss prevention strategies with employees, counterparts, and even competitors. Everyone benefits from positive, proactive loss prevention. This month, the Alliance of Beverage Licensees (ABLE BC) member magazine “The Quarterly Pour” published my article on safeguarding spirits - combatting external and internal theft from liquor stores and pubs. Please share your own thoughts and experiences in the comments.

Commenting on the recent article 'Operators urge Companies House to remove suspicious restaurant listings' written by James Stagg, Editor of The Caterer, Ken Dulieu, Chairman of Capcon Limited, says: “Businesses today face a myriad of sophisticated risks that can jeopardise not only their operational integrity but also their reputation.   The situation described, involving the appropriation of business names and addresses, is a stark reminder of the vulnerability businesses face to fraudulent activities. Our approach at Capcon Argen includes proactive measures to safeguard businesses against such threats, ensuring the integrity of their operations and protecting their reputation from potential harm.   We urge businesses across all sectors to recognise the importance of robust risk management practices. By implementing effective countermeasures and leveraging expert intelligence services, companies can significantly mitigate these risks, securing their assets and reputation against the evolving tactics of fraudsters.”   https://lnkd.in/efXnSNxR Capcon Argen services: https://lnkd.in/eqjZVVsm The Caterer Marcus Jones Steven Willey Lee Bowen Karen Percival Mike Porteous Nick Gay

Exception-based reporting empowers restaurant operators to cut out operational inefficiencies, overcome training gaps, save money, and address internal fraud head-on. EBR tracks suspicious data irregularities, such as an unusual number of voided orders at the point of sale (POS). Doing so helps identify potential occurrences of fraud or theft. EBR provides your restaurant with abundant options for optimizing operations and preventing fraud. Learn more here >> https://bit.ly/3U6h8GW

How Does Your Organization Handle Employee Theft & Losses? 🚨 Scenario: Imagine having indisputable proof that one of your employees has stolen from your restaurant. What would you do next? 🔎 What do you do Next? Do you just let it go and coach the employee, trusting they won't do it again? Do you terminate? Do you investigate further and gather all the facts, uncovering what else is going on in the restaurant? Do you seek restitution? Do you press charges? Do you create procedures and processes to minimize the risk of theft happening again? As an expert in restaurant loss prevention, I understand the gravity of such situations and the importance of handling them with precision and integrity. • Thorough Investigation: I delve deeper to gather all facts, uncovering any underlying issues within the restaurant. • Considered Action: Depending on the severity, I evaluate options ranging from coaching to termination, always ensuring fairness and compliance. • Restitution: Seeking restitution is vital to address the immediate loss and uphold accountability. • Legal Navigation: I provide guidance on pressing charges, navigating legal complexities while safeguarding your interests. • Proactive Solutions: I work collaboratively to create robust procedures and processes to minimize the risk of future theft, fostering a culture of trust and integrity within your organization. Schedule your free consultation today to ensure your restaurant is handled the right way with compliance and respect. restaurantlpsolutions.com

Shippers & Importers Alert! Cargo thefts soared 68% in Q4 2023! Food & beverage shipments most targeted. Protect your goods! Learn how: #cargotheft #shippingsafety #supplychain

The restaurant industry has been hit with a rising number of cyberattacks in the last two years, with major fast-food chains as the primary targets. Here’s a summary of the kinds of attacks to strike this industry and what happened afterward. Data breaches have been a significant issue, with several large restaurant chains experiencing incidents that compromised the sensitive information of both employees and customers. In one notable case, a breach affected 183,000 people, exposing names, Social Security numbers, driver’s license numbers, medical information, credentials, health insurance information and other financial data. https://lnkd.in/g_ckZbMG

Recent trends show a shift in cargo theft, with food and beverage shipments becoming prime targets. Key points: •  Q2 2024: Surge in thefts of vitamins, supplements, liquor, and skincare products • East Coast: Spike in beef and seafood thefts • Hotspots: California, Illinois, Texas Why Food & Beverage: ✅ Easy to sell ✅ Hard to trace ✅ High demand (e.g., energy drinks in black markets) ✅ Vulnerable supply chains Combating the threat: • Enhanced physical security (ABLOY® padlocks, ENFORCER® Seal Guard Locks) • Advanced GPS tracking • Driver awareness training • Secure parking practices • Collaboration with law enforcement Staying ahead of cargo thieves is crucial in today's rapidly evolving landscape. By anticipating threats and implementing preventive strategies, we can significantly reduce the risk of theft and protect the supply chain. #EnforcerLocks #ABLOY #PhysicalSecurity

🚨 Cargo thefts are on the rise, with a staggering 68% spike in Q4 of 2023! Security experts warn of strategic thefts targeting food and beverage freight across the US. 😱 Stay informed and protect your shipments with Redkik's technology. Read more about this alarming trend in the article below: https://lnkd.in/e5jpMTWu #CargoTheft #SecurityAlert #Logistics #SupplyChain #Insurtech #Redkik

Success Story: Patronscan Helps Slash Liquor Store Thefts! Hey everyone! I just had to share this amazing success story with you all. Remember when thefts at Winnipeg Liquor Marts were out of control? People were walking out with bottles like they owned the place, and it was putting employees and customers at serious risk. Well, those days are over, thanks to Manitoba Liquor & Lotteries Corporation inspired approach and by leveraging Patronscan's ID verification systems! Since we introduced controlled entrances where everyone has to show their ID before they can enter, the results have been incredible: 🔒 Thefts have dropped from a shocking 15,557 in 2019-2020 to just 1,212 in the last year. 🚫 Robberies have gone down from 226 to only 12! It's so rewarding to see how effective our system has been in creating a safer environment for everyone. Now, law-abiding customers can shop without worry, and employees feel more secure at work. A big shoutout to our awesome team and partners for making this happen. Your hard work is paying off in such a big way! Kyle Ross from the Manitoba Government and General Employees’ Union put it perfectly: “Thefts are no longer the norm and we’re very happy they are much more infrequent than they were. At least now our workers are not being injured or threatened on the job.” Here’s to keeping things safe and secure! 🥂 #Patronscan #SafetyFirst #Security #RetailSuccess #TeamWork #CommunitySafety #IVAC #Accesscontrol

With employee theft comprising 75% of restaurant inventory shrinkage in the US, preventing internal theft must be a top priority for any restaurant operator when it comes to improving margins. And with labor turnover at record highs in the face of a historic hospitality labor shortage, properly vetting and training team members, including managers, is more difficult than ever. So, what should restaurant owners, operators, and loss prevention professionals look out for when it comes to employee theft? In our new blog post, we go over 7 different ways in which employees can steal from restaurants, including: • Cash theft • Credit card fraud • Inventory theft • Time theft • Discount and comp abuse • Manipulating sales records • Collaborative fraud schemes Under each of these categories, we explore a variety of common methods and schemes that food service employees use to line their pockets at the expense of their employers, ranging from petty theft to more complex schemes. Read it now: https://hubs.la/Q02rx20x0 #restaurant #restaurantoperations #shrink #lossprevention #laborshortage