TANGRAM’s Post

In a season of JD's, this customer testimonial video is the JD for the role we're hiring for. If our mission at Ivory and the impact we have on our customers as evidenced by these testimonials excites you, read on. This role is a critical hire for us because it's important that the seven-star experience (hat tip to Brian Chesky) our customers have seen in our early days stays at the same level even as we grow in the coming months. 𝙍𝙤𝙡𝙚: Customer Success Manager 𝙋𝙧𝙚𝙛𝙚𝙧𝙧𝙚𝙙 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚: 2-4 years exp. in a customer-facing role. Consumer/Hospitality industry preferred but not a must-have.  𝙏𝙬𝙤-𝙡𝙞𝙣𝙚 𝙧𝙤𝙡𝙚 𝙙𝙚𝙨𝙘𝙧𝙞𝙥𝙩𝙞𝙤𝙣: Working with me, you will be our one point contact for all customer operations. You'll be a key owner of the NPS metric for our company.  𝙎𝙤𝙛𝙩 𝙎𝙠𝙞𝙡𝙡𝙨: Clear communication skills (written and verbal), ability to take initiative and an ambition to grow.  𝙃𝙤𝙬 𝙩𝙤 𝙖𝙥𝙥𝙡𝙮: In a paragraph or two (just don't make it an epic), tell me why you're the right person for this role. I'd like your note to focus on a bit about your past and why this specific role excites you.  Drop this along with a link to your Linkedin profile on issac@liveivory.com. 𝘾𝙤𝙣𝙛𝙚𝙨𝙨𝙞𝙤𝙣: We do have a slight bias for people who can join immediately.  𝙉𝙚𝙭𝙩 𝙨𝙩𝙚𝙥𝙨: If you don't hear back from me by Tuesday eod, you're not shortlisted.

Attention Grocery Store Owners! 🛒 Are you overwhelmed by the daily grind of running your store? From managing inventory to processing orders and handling customer inquiries, the demands can pile up quickly. But what if you could delegate these tasks to a skilled professional without the overhead of a full-time employee? Enter the Virtual Assistant! Our Virtual Assistants are experts in: Inventory Management: Keep your shelves stocked and avoid costly stockouts. Order Processing: Ensure smooth and timely order fulfillment. Customer Support: Provide excellent service, answering inquiries and resolving issues promptly. Daily Operations: Handle the routine tasks that keep your store running smoothly. By hiring a Virtual Assistant, you can focus on what you do best—growing your grocery business. Our cost-effective services allow you to streamline operations, save time, and improve efficiency without the hassle of hiring more in-house staff. Ready to make your life easier? Let’s chat about how our Virtual Assistants can support your grocery store! 👉 Contact us today to learn more! #GroceryBusiness #VirtualAssistant #SmallBusinessSupport #InventoryManagement #CustomerService #EfficientOperations #SaveTime #GrowYourBusiness

You will never solve your hiring shortage for customer service roles at your company… ⁉️⁉️⁉️ without changing your outdated ads and training programs. You know what im talking about... this stuff: Generic Job Description Our Vision: To be omnipresent wherever risk arises—both in the present and the future. Safeguarding what holds the utmost importance. Our Mission: To shield and nurture the ambitions of individuals, families, and enterprises. To equip our employees with the tools to educate themselves, develop, and contribute meaningfully to their communities. If you have every document and license we need so we don't have to invest in you please apply... I get it; you are playing it safe and don't want to overlap into HR territory But you’re missing out! This is Insurelys current AD headline: Insurely Sales and Customer Success – The Best Freaking Job  Spoiler alert 🚨the ad itself is equally as fun and doesn't have the typical large company Victorian era lingo. When we use this approach Insurely Inc. can take advantage of the resumes of amazing people whose experience start at Home depot, McDonalds or Starbucks where they have been through world-class onboarding. 💪 Our only job is to next inspire and guide the individual through our own world class training. The stats on this Ad for the last two weeks searching in a very small population area Impressions 6,937 Clicks 491 Applications 99 Do you think Bobby Flay opens restaurants everywhere because he is one of the best cooks in the world or does he just market himself better? What are your thoughts on this strategy?  The Home Depot Starbucks McDonald's

Get insights into the state of #hiring in the administrative and customer support fields throughout the second half of 2024, including high-demand roles and job market trends. #RobertHalf https://bit.ly/3LSilfF

FAQ: What types of roles does Talentek recruit for?  Discover the variety of job opportunities we have for you—from digital marketing to logistics and customer support, with roles for every level. Explore our open positions and #DiscoverTheExperience! 

Is Hiring Helping Customer Attitude Person lmportant? Make sure that you have the right people for your customers, developed to evaluate employees' talents, habits, and aptitudes as they pertain to serving customers. - Hire for Customer Passion and The Helping Attitude Mentality and The Culture You want to Create Hiring someone with an improper attitude and behavior will be the first crack in the concrete. Maybe you'll have a higher turnover than before, which is nerve-racking and frustrating, but you have to go through it. You should have an exceptional human resources team that helps you design new job descriptions and train and study your employees' behavior. As companies get serious about customer experience, employing people with a customer-helping mentality is a cornerstone in developing the customer-passion culture that you want. No matter your approach, screening candidates for customer-centric values as a part of the hiring and selection process is the most effective way to shift the overall makeup of your workforce. Why? Because recruiting people whose values and personalities align with your planned culture is often easier than changing current employees' core values  #Customerexperience,#Customerservice,#Customerretention,#Customersatisfaction,#Contactcenter

Empathy shouldn't be a buzzword you use in your career as a customer service specialist, rather it should be shown in the way you relate and interact with people both in your work service and outside your job. Understanding the importance of empathy in your field helps build a strong positive relationship with your customers, building trust and loyalty, as well as increasing customer satisfaction and retention rates. I'm thrilled to achieve this great performance in the EQ (Emotional Intelligence) test I took while applying for a job which measures a person's ability to recognise and understand emotions in themselves and others. This shows that I understand the actual application of empathy in interacting with people and resolving problems fostering a strong relationship and delivering excellent customer service. I am Adaora Afoedozie, your Empathetic customer service specialist, proficient in problem resolution and providing outstanding Phone, Chat, and Email Support. Let's connect and improve your customer's experience. #Customerservice #customersupport #empathy #linkedincommunity #recruiters #hiring #virtualassistant

🚨 The Power of Specialized CPG Recruiters 🚨 Hiring the right talent in CPG isn't easy—whether it’s for sales or supply chain & operations, having the right people in place is critical to driving growth and efficiency. However, not all recruiters are created equal. Here’s why working with Consumer Connection, Inc. makes all the difference. 🔹 For CPG Sales Hiring: Sales isn’t just about selling—it’s about understanding category management, navigating retail relationships, and driving revenue in an ultra-competitive space. Our specialized CPG sales recruiters know what separates top-performing sales professionals from the rest and have direct access to the talent pool that moves the needle. 🔹 For CPG Supply Chain & Operations Hiring: Supply chain and operations are the backbone of any CPG business. From procurement to logistics to manufacturing, every hire impacts efficiency, cost, and customer satisfaction. Our specialized recruiters understand the intricacies of these roles and deliver candidates who not only meet qualifications but can truly optimize your operations. Need help finding top talent? Let’s connect! https://lnkd.in/gX3rGjzx #CPGRecruiting #SalesRecruiting #SupplyChainRecruiting #Operations #HiringRight #consumerproducts

Victorian Plumbing could seriously do with some Customer Service people.!! When you call their number and they tell you shouldn’t ring this number and immediately hand up, you know this is wrong.!! Two sets of wrong bath legs despatched and two abortive visits from a plumber as a result of this incompetence, so I’m naming and shaming VictorianPlumbing.co.uk for the financial cost and the emotional stress and feeling of duress caused to my daughter.. This simply isn’t how business is done.!! #VictorianPlumbing #CusomerCare #CustomerService #BuyerBeware

🌟 Why Choose a Career in Customer Service? Here are the Top Advantages! 🌟 If you’re in customer service, you know it’s more than just a job—it’s a dynamic, rewarding career that develops skills for life. Here are a few reasons why I’m passionate about this field: 1️⃣ Building Essential Skills Customer service sharpens problem-solving, communication, and empathy skills. These skills don’t just help at work; they shape our everyday interactions, helping us connect with others on a deeper level. 2️⃣ Variety & Excitement Every day brings a new challenge and the chance to connect with unique people. No two situations are the same, making every day a fresh experience! 3️⃣ Growth Opportunities Customer service roles offer clear pathways for career advancement. With dedication, you can grow into team lead, manager, or even executive roles. 4️⃣ Making a Difference Customer service allows you to impact people’s lives directly. There’s nothing like the satisfaction of turning a customer’s problem into a positive experience. 5️⃣ Global Skills for Any Industry Customer service skills are valued across industries, from tech to hospitality to telecommunications. It’s a fantastic foundation, no matter where your career journey takes you! What other advantages have you found in customer service? Let’s celebrate the skills and rewards that come with helping others. 🌟 #CustomerService #CareerGrowth #ProfessionalSkills #CustomerExperience #EmpathyInBusiness