Calix’s Post

View organization page for Calix, graphic

61,496 followers

🎯 YK Communications leverages Calix partnership to build a complete business model around exceptional customer support and differentiated offerings 🎯 📱 With extensive cloud insights from Calix, YK Communications has turned all subscriber-facing employees into brand ambassadors to create upsell opportunities. 📈 The BSP delivers value by leveraging the Calix Platform to easily launch differentiated offerings like outdoor Wi-Fi and tailored broadband packages such as the “Family Guardian” plan. As a result, they consistently receive high Net Promoter Scores, including an overall incredible score of 92! ✨ Russell Kacer, president of YK Communications shares the value of our partnership, “We’ve expanded our offerings with managed services from Calix, further delighting our subscribers. The results are reflected in our incredible NPS survey results- an accomplishment only possible with Calix innovation and collaboration.” Discover more about YK Communications’ success growing subscriber loyalty. 🔗https://ow.ly/uVPv50SqZMG

YK Differentiates on Support and Experience for +92 NPS | Calix Press Release

YK Differentiates on Support and Experience for +92 NPS | Calix Press Release

To view or add a comment, sign in

Explore topics