French Riviera. Hermitage Hotel. Campari Lounge. Here, until September, guests will have the chance to savor expertly crafted Camparino cocktails, against the backdrop of Monte-Carlo’s timeless sophistication and allure. #CamparinoInGalleria #HermitageHotel #CampariLounge #Mixology #DrinkResponsibly
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Creating a sense of personalized service does not solely rely on using the guest’s name. It can also be done through actions or words that still show guests that you recognize them. If a guest dines with you one morning and orders an oat milk dirty chai, and you do not remember her name the next day, though you remember her beverage order, you could offer that same drink. It signals to the guest that you do know who she is. Photo: Raymond Gairdner, Fairmont Empress #forbestravelguide #hospitality #hospitalityindustry #hotels #hotelsandresorts #serviceexcellence #servicematters #hotelindustry
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The biggest mistake hoteliers and restaurateurs make is when they let their figures dictate their operational decisions. KPIs should be used for clarity of decisions no more no less. Remember, we are in the people industry and it is the human role to decide what is the best for our hotels and restaurants. . #hospitality #foodandbeverage #restaurants #hotels #businessgrowth #hotelmanagement #restaurantmanagement #hospitalitycoaching
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The power of story telling and distinctive presentation.
Today's cocktail journey takes us to Josun Palace, a Luxury Collection Hotel, Seoul Gangnam, a Forbes Travel Guide Recommended hotel that’s home to the 1914 Lounge & Bar. Nestled on the 24th floor with a splendid view of the city, the bar offers a beverage menu tailored by Ray Kim and his team featuring a wide variety of South Korean ingredients. Our focus today is on the Room Boy cocktail, which pays tribute to Josun Palace's “room boys,” who oversaw a guest’s stay and were known for their versatility, loyalty and kindness. The tipple provides an invigorating sensory experience. It begins with a burst of acidity, followed by the rich flavor of tequila, and spiciness from a blend of Tabasco sauce and pepper. The lasting taste is a blend of bitterness and sweetness, mirroring the multifaceted and impactful service provided by the room boys at the Seoul hotel in the early 1900s. Then to demonstrate versatility, omija berries are incorporated into the drink through a cordial. It is a unique Korean ingredient renowned for its five distinct flavors: sweet, sour, salty, bitter and pungent. The omija cordial is elevated with star anise, dried clove buds and pepper, symbolizing the complex and multifaceted service the room boys offered. It's a magnificent combination of ingredients paying tribute to Korean culture, as well as to the heritage of the property and its room boys. If you're planning a trip to Seoul soon, don't miss the chance to try this cocktail, rich in flavor and history. Every month, Bastien Gardrat, the Spirits Ambassador who oversees the Spirits Lab at Forbes Travel Guide’s Center for Excellence, shares a unique bar/cocktail experience. To be considered for a feature, email him at spirits@forbestravelguide.com. #forbestravelguide #hospitality #hospitalityindustry #hotels #hotelsandresorts #foodandbeverage #foodandbeverageindustry #bars #cocktails
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Are You Tracking Your Hotel In-Store Restaurant Visits on Google? #hotels #hoteliers #hotelrestaurant #hotelrevenue #googlecampaigns #hotelgooglecampaigns
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I help hospitality leaders solve commercial challenges by leveraging the subject matter experts at ComOps | Father of 3 & CEO at ComOps | Emerging Leader of Gaming 40 Under 40 Class of 2023
Is your hotel maximizing upsell revenue? With nearly 100% flow through to EBITDA this is such a smart way to drive incremental earnings while elevating guest service!
🚨 Are You Missing Out on Hotel Revenue? Many hotels overlook key areas to boost profits: 🔹 Room Upgrades 🔹 Dining Options 🔹 Spa Bookings 🔹 Local Activities WATCH our latest video short to learn how to spot and seize these hidden revenue opportunities! #HotelRevenue #MaximizeProfits #GuestExperience #Hospitality See the full video in the comments below.
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IN DEPTH: Elevating the hotel coffee experience with Difference Coffee https://lnkd.in/e4f527VN
IN DEPTH: Elevating the hotel coffee experience with Difference Coffee
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🚨 Are You Missing Out on Hotel Revenue? Many hotels overlook key areas to boost profits: 🔹 Room Upgrades 🔹 Dining Options 🔹 Spa Bookings 🔹 Local Activities WATCH our latest video short to learn how to spot and seize these hidden revenue opportunities! #HotelRevenue #MaximizeProfits #GuestExperience #Hospitality See the full video in the comments below.
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Transforming Experiences for Gaming & Hospitality Guests ♦️ Director of Sales & Success at ComOps ♠️ Casino & Hospitality Expert ♣️ Mike Ilitch School of Business MBA Candidate ♥️ Pickleball Enthusiast ♦️
We guide our hospitality clients to find their goldmines of hotel revenue! Does your organization have the bandwidth to support Itinerary-Based Reservations? Click the link in the comments to understand how ComOps adds the bandwidth to support Itinerary-Based Reservations to get incremental revenue pouring in!
🚨 Are You Missing Out on Hotel Revenue? Many hotels overlook key areas to boost profits: 🔹 Room Upgrades 🔹 Dining Options 🔹 Spa Bookings 🔹 Local Activities WATCH our latest video short to learn how to spot and seize these hidden revenue opportunities! #HotelRevenue #MaximizeProfits #GuestExperience #Hospitality See the full video in the comments below.
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Rewriting the Rules of Hotel F&B | Founder of Award-Winning Auden Hospitality | Podcast Host | Keynote Speaker
95% of hoteliers don't properly benchmark their F&B operations. Your competition isn't the other hotels in the city... 🥐 It's the bakery your guests go for breakfast 🍝 The high street restauranteur 🍸 The local cocktail bar ☕️ and the trendy coffee house. It's all about embracing a different mindset Because your local community seeks out trendsetters And not the best hotel restaurant Think differently and focus on the people Who are lighting up your neighbourhood Who thinks the same? 🙋🏼♂️ --------------------- Hi there 👋🏼 I'm Scot, if you are new to my content or just been away... I am on a mission to help hoteliers think differently about their F&B. Sometimes it can be uncomfortable but that's the fun part of doing things in a different way. If you want to learn more, check out Auden Hospitality and hit the follow button. #HospitalityIndustry #Benchmarking #Competition #Trends #thinkdifferently2024 #Hotels
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