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When customers are asked to re-enter their personal details, they're more likely to quit their car-buying process. A new study by @Cox Automotive Inc. shows a shocking 97% of car dealerships ask customers to redo steps they've already done online, like: ➡️ Inputting personal details ➡️ Completing forms ➡️ Sharing contact information The outcome? Decreased customer happiness and extended waiting periods. Let's simplify the car purchasing journey and make it more user-friendly. A step in the right direction? Simple and one-step processes of sharing information like our insurance data intake platform. Dealers can make it effortless for car buyers to share their insurance details with them. #CarBuying #CustomerExperience #Insurtech #AutomotiveIndustry #CustomerSatisfaction 

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