Capital Logistics Group’s Post

One more thing… Today, I came across a quote from the late Herb Kelleher, founder of Southwest Airlines, that truly resonates with me: “The essential difference in service is not machines or ‘things.’ The essential difference is minds, hearts, spirits, and souls… I tell my employees that we’re in the service business, and it’s incidental that we fly airplanes.” While having a great product is crucial for attracting customers, without Kelleher’s differentiators—“minds, hearts, spirits, and souls”—you’re likely to fall short of expectations. Competitors can eventually catch up, but when your people love what they do and understand their impact, you’re more likely to stay ahead. It’s clear why we invest so much time and effort in filling senior and management roles: having the right people in the right positions is crucial. Ultimately, though, it’s the front-line employees—those in the trenches, in the stores, and on the streets—who can make the world of a difference. When I was working, the true stars were our branch employees who delivered exemplary service day in and day out, and our corporate team who supported them by underwriting customer opportunities, designing marketing plans, offering training, maintaining our systems, writing code, recruiting new field reps, and keeping track of performance. All these front-line superstars provided what we needed to succeed and made me look good in the process. For that, I am forever grateful. So, while it’s important to continually refine your products and services to stand out from the competition, never forget that your people are what truly make the difference. And one more thing…please make the most of each moment this week! #OneMoreThing #PeopleMakeTheDifference

It has officially been one year with Harrington Process Solutuons. Quoting my dad about six months ago, “Chris, I’m so happy for you. You have paid some -heavy dues- to end up in a place that values what you do.” Today, I put in an 11 hour bruiser of a day and -loved it-. I got to collaborate with two rock star colleagues on something a little out of my comfort zone. I got to invest in at least four up-and-coming-pump-people. I intervened on one application that would have gone sideways without my experience. I got one “to do” item for tomorrow that leverages 25+ years of being a pump guy. Deep Breath. The trick to this stuff is decline the invitation for self-immolation when the value you add isn’t what the organization needs. And decline the invitation of “dig Me” ego gratification when the organization groks what you do. Instead, accept the invitation to express gratitude. Accept the invitation to say “thanks” to parents, professors. mentors, employers, and customers who showed you what good looks like. Express thanks that there’s an organization out there that needs what you offer. Because United Airlines agrees. That as a Premier -Silver- traveler last year… I’m kind of a big deal. #TeamHarrington

𝑯𝒂𝒔 𝒂𝒏𝒚𝒐𝒏𝒆 𝒆𝒗𝒆𝒓 𝒔𝒂𝒊𝒅 𝒚𝒐𝒖 𝒉𝒂𝒗𝒆 𝒂 𝒘𝒂𝒓𝒓𝒊𝒐𝒓 𝒔𝒑𝒊𝒓𝒊𝒕?  𝑻𝒓𝒖𝒔𝒕 𝒎𝒆, 𝒓𝒆𝒄𝒆𝒊𝒗𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒄𝒐𝒎𝒑𝒍𝒊𝒎𝒆𝒏𝒕 𝒊𝒔 𝒕𝒓𝒖𝒍𝒚 𝒔𝒑𝒆𝒄𝒊𝒂𝒍. 𝑊𝑎𝑟𝑟𝑖𝑜𝑟 𝑠𝑝𝑖𝑟𝑖𝑡 𝑖𝑠𝑛’𝑡 𝑗𝑢𝑠𝑡 𝑎 𝑡𝑟𝑎𝑖𝑡 𝑓𝑜𝑟 𝑚𝑒, 𝑖𝑡'𝑠 𝑡ℎ𝑒 𝑑𝑟𝑖𝑣𝑖𝑛𝑔 𝑓𝑜𝑟𝑐𝑒 𝑡ℎ𝑎𝑡 𝑓𝑢𝑒𝑙𝑠 𝑟𝑒𝑠𝑖𝑙𝑖𝑒𝑛𝑐𝑒 𝑎𝑛𝑑 𝑐𝑜𝑢𝑟𝑎𝑔𝑒 𝑖𝑛 𝑡ℎ𝑒 𝑓𝑎𝑐𝑒 𝑜𝑓 𝑙𝑖𝑓𝑒'𝑠 𝑐ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒𝑠. 𝐹𝑜𝑟 𝑚𝑒, 𝑡ℎ𝑖𝑠 𝑠𝑝𝑖𝑟𝑖𝑡 𝑤𝑎𝑠 𝑖𝑛𝑠𝑡𝑖𝑙𝑙𝑒𝑑 𝑏𝑦 𝑚𝑦 𝑝𝑎𝑟𝑒𝑛𝑡𝑠 𝑓𝑟𝑜𝑚 𝑎 𝑦𝑜𝑢𝑛𝑔 𝑎𝑔𝑒, 𝑠ℎ𝑎𝑝𝑖𝑛𝑔 𝑤ℎ𝑜 𝐼 𝑎𝑚 𝑡𝑜𝑑𝑎𝑦. I remember travelling on Southwest Airlines from Atlanta to Memphis two decades ago and first thing that struck me was their this #culture of Warrior Spirit and #fun when I researched about them. 𝑾𝒉𝒂𝒕 𝒂 𝒄𝒐𝒎𝒃𝒊𝒏𝒂𝒕𝒊𝒐𝒏!  ........... Continuing our #organizationculture journey, here is - 𝗦𝗼𝘂𝘁𝗵𝘄𝗲𝘀𝘁 𝗔𝗶𝗿𝗹𝗶𝗻𝗲𝘀: 𝗪𝗮𝗿𝗿𝗶𝗼𝗿 𝗦𝗽𝗶𝗿𝗶𝘁 𝗮𝗻𝗱 𝗙𝘂𝗻-𝗟𝗨𝗩𝗶𝗻𝗴 𝗔𝘁𝘁𝗶𝘁𝘂𝗱𝗲 Southwest Airlines, a 57 year old #organization is known for its unique culture that combines a warrior spirit with a fun-LUVing attitude, creating an energetic and #engaging work environment. Their Key Elements: #WarriorSpirit: #Employees are encouraged to have a warrior spirit, tackling challenges with determination and resilience. #Fun-LUVing Attitude: Southwest Airlines fosters a fun and friendly atmosphere, making work enjoyable and engaging. #Servant's Heart: The company emphasizes a servant's heart, prioritizing customer service and care for others. Doesn't this sound totally #distinct Impact: This culture has contributed to Southwest Airlines' reputation for exceptional customer service and employee satisfaction. Their Punch Line: "Southwest Airlines takes flight with a warrior spirit and a fun-LUVing attitude—where work feels like a joyride!" In a world where company culture often feels like a buzzword, Southwest Airlines stands out by truly living its #values. 𝐿𝑒𝑡'𝑠 𝑒𝑚𝑏𝑟𝑎𝑐𝑒 𝑤𝑎𝑟𝑟𝑖𝑜𝑟 𝑠𝑝𝑖𝑟𝑖𝑡 𝑎𝑛𝑑 𝑏𝑜𝑟𝑟𝑜𝑤 𝑠𝑜𝑚𝑒 𝑓𝑢𝑛 #𝑎𝑡𝑡𝑖𝑡𝑢𝑑𝑒 𝑓𝑟𝑜𝑚 𝑡ℎ𝑒𝑚 𝑡𝑜 𝑏𝑢𝑖𝑙𝑑 𝑡ℎ𝑖𝑛𝑔𝑠 𝑏𝑒𝑡𝑡𝑒𝑟 𝑏𝑜𝑡ℎ 𝑓𝑜𝑟 𝑜𝑢𝑟 𝑙𝑖𝑣𝑒𝑠 𝑎𝑛𝑑 #𝑐𝑜𝑚𝑚𝑢𝑛𝑖𝑡𝑦. Follow Pratima Jagadeesh and Crecers Academy for interesting and informative posts on #HR, #psychology, #careerprogression #management and #counselling

Quiz Time: Answer the below. .. Q: RO-RO concept means: a. Roll on-Ride Off b. Ride on-Ride off c. Roll Off- Roll on d. Roll on- Roll off #wefreightsolutions #keyaccountmanager #wefreight

We see the nominations coming in, LETS GOOOOOOO! Visit our website NOW! 🚛🌟 February Trailblazer Monthly Trucking Community Award nomination OPEN NOW! 🏆💼 It's that exciting time again in the AAWTA community! We're rolling out the February edition of our Trailblazer Monthly Trucking Community Award. Thank you to last month's nominees for all their hard work and support of our monthly recognition awards. Please keep being rockstars in Trucking 🙌🏾@Shaylynndixon @flygirlTrucker. Congrats again to our recipient Diana Cooper @truckinwithdee This month's award is all about celebrating the movers, shakers, and heavy haulers who drive our industry forward. Whether you're behind the wheel, leading initiatives for change, or a business setting new benchmarks, your contributions are what keep the wheels of progress turning. 🚚✨ 🎖️ About the Award: The Trailblazer Monthly Trucking Community Award is dedicated to illuminating the achievements of those who contribute significantly to our industry. From the unsung heroes of the highways to the advocates of innovation and safety, we want to spotlight your journey and achievements. 📣 Call for Nominations: This is your opportunity to step into the spotlight or to shine it on someone whose work deserves recognition. Nominate a peer, an organization , or even yourself. If there's a story of excellence and dedication in the trucking world, we're here to celebrate it. 📅 Key Dates to Remember: - Nominations Open: Right Now! - Finalists Announced: 02/15 - Voting Kicks Off: 01/16 - Ends: 01/31 Join us in making the February Trailblazer Monthly Trucking Community Award a momentous occasion. Let's honor the commitment, hard work, and innovation that fuel our industry. 🙌🌍 👉 Nominate here: [Nomination Form](...) 🔗 Nomination Form also available on #AAWTA www.aawta.org Let's band together to acknowledge and celebrate the outstanding achievements within our trucking community. Your nomination can spotlight someone's hard work and inspire others. 🚚🏆 #TrailblazerAwards #TruckingExcellence #AAWTAAwards #NominateNow #IndustryHeroes #TruckingCommunity #CelebrateSuccess #AAWTA #Power2DriveChange #BlackHistory

Last night's Oscars gave us many unforgettable moments, but Ryan Gosling's performance as "I'm Just Ken" truly stood out. It was more than entertainment; it was a reminder of the incredible power of fun and memorability in any performance – be it on the stage or in the boardroom. This philosophy of blending fun with serious business echoed vividly at last week's GLOMO and Rhode Sense Movers Party at Prohibition in New Orleans. The atmosphere was electric, filled with jazz, laughter, and vibrant discussions. It was a clear testament to how bringing joy and memorability into professional settings can significantly amplify engagement and results. In logistics, a field often viewed through a lens of complexity and seriousness, this approach is particularly transformative. Working with experts who not only excel in their field but also know how to add a touch of fun and memorability – like the team at Rhode Sense – changes the game. It turns routine transactions into memorable experiences, fostering stronger relationships and smoother operations. At Rhode Sense, we live by the motto "WHERE THERE'S A ROAD, WE'LL FIND A WAY." But let's not forget: the journey is just as important as the destination. Let's make our business interactions not just successful, but also fun and unforgettable. #BusinessSuccess #FunInBusiness #Logistics #RyanGosling #Oscars #RHODESENSE #Networking

🙏 Thank you to the wonderful #leadership team at Britton and Time Solicitors for my TWO awards! 🎉 Since joining in late August, it's been an incredible journey contributing to our company's #growth and transformation. Our headcount has grown by 87% and here are some highlights of our achievements in that time: 1️⃣ Enhanced our employer branding strategy to change the way we attract, recruit and retain #talent and brought our recruitment in-house. 2️⃣ Implemented #LinkedInRecruiter and #LinkedInLearning. 3️⃣ Developed our Mental Health First Aid (#MHFA) training strategy. 4️⃣ Launched a new management #apprenticeship programme. 🚀 5️⃣ Enhanced our overall employee benefit package with medical cover, enhanced holiday, birthdays off and a death in service scheme. With plenty of new and exciting benefits and perks soon to come! 🤐 6️⃣ Established learning paths within our online learning platform. 7️⃣ Streamlined onboarding and exit procedures, recruitment, expenses and payroll processes. 8️⃣ Pioneered internal career pathways to foster growth and development. I am excited to continue contributing to our company's success and growth! 📈Who knows where we will be in another 6 months?! Watch this space! 👀 #employeerecognition | #brittontime | #talentmanagement| #employerbranding

𝑯𝒂𝒔 𝒂𝒏𝒚𝒐𝒏𝒆 𝒆𝒗𝒆𝒓 𝒔𝒂𝒊𝒅 𝒚𝒐𝒖 𝒉𝒂𝒗𝒆 𝒂 𝒘𝒂𝒓𝒓𝒊𝒐𝒓 𝒔𝒑𝒊𝒓𝒊𝒕?  𝑻𝒓𝒖𝒔𝒕 𝒎𝒆, 𝒓𝒆𝒄𝒆𝒊𝒗𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒄𝒐𝒎𝒑𝒍𝒊𝒎𝒆𝒏𝒕 𝒊𝒔 𝒕𝒓𝒖𝒍𝒚 𝒔𝒑𝒆𝒄𝒊𝒂𝒍. 𝑊𝑎𝑟𝑟𝑖𝑜𝑟 𝑠𝑝𝑖𝑟𝑖𝑡 𝑖𝑠𝑛’𝑡 𝑗𝑢𝑠𝑡 𝑎 𝑡𝑟𝑎𝑖𝑡 𝑓𝑜𝑟 𝑚𝑒, 𝑖𝑡'𝑠 𝑡ℎ𝑒 𝑑𝑟𝑖𝑣𝑖𝑛𝑔 𝑓𝑜𝑟𝑐𝑒 𝑡ℎ𝑎𝑡 𝑓𝑢𝑒𝑙𝑠 𝑟𝑒𝑠𝑖𝑙𝑖𝑒𝑛𝑐𝑒 𝑎𝑛𝑑 𝑐𝑜𝑢𝑟𝑎𝑔𝑒 𝑖𝑛 𝑡ℎ𝑒 𝑓𝑎𝑐𝑒 𝑜𝑓 𝑙𝑖𝑓𝑒'𝑠 𝑐ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒𝑠. 𝐹𝑜𝑟 𝑚𝑒, 𝑡ℎ𝑖𝑠 𝑠𝑝𝑖𝑟𝑖𝑡 𝑤𝑎𝑠 𝑖𝑛𝑠𝑡𝑖𝑙𝑙𝑒𝑑 𝑏𝑦 𝑚𝑦 𝑝𝑎𝑟𝑒𝑛𝑡𝑠 𝑓𝑟𝑜𝑚 𝑎 𝑦𝑜𝑢𝑛𝑔 𝑎𝑔𝑒, 𝑠ℎ𝑎𝑝𝑖𝑛𝑔 𝑤ℎ𝑜 𝐼 𝑎𝑚 𝑡𝑜𝑑𝑎𝑦. I remember travelling on Southwest Airlines from Atlanta to Memphis two decades ago and first thing that struck me was their this #culture of Warrior Spirit and #fun when I researched about them. 𝑾𝒉𝒂𝒕 𝒂 𝒄𝒐𝒎𝒃𝒊𝒏𝒂𝒕𝒊𝒐𝒏!  ........... Continuing our #organizationculture journey, here is - 𝗦𝗼𝘂𝘁𝗵𝘄𝗲𝘀𝘁 𝗔𝗶𝗿𝗹𝗶𝗻𝗲𝘀: 𝗪𝗮𝗿𝗿𝗶𝗼𝗿 𝗦𝗽𝗶𝗿𝗶𝘁 𝗮𝗻𝗱 𝗙𝘂𝗻-𝗟𝗨𝗩𝗶𝗻𝗴 𝗔𝘁𝘁𝗶𝘁𝘂𝗱𝗲 Southwest Airlines, a 57 year old #organization is known for its unique culture that combines a warrior spirit with a fun-LUVing attitude, creating an energetic and #engaging work environment. Their Key Elements: #WarriorSpirit: #Employees are encouraged to have a warrior spirit, tackling challenges with determination and resilience. #Fun-LUVing Attitude: Southwest Airlines fosters a fun and friendly atmosphere, making work enjoyable and engaging. #Servant's Heart: The company emphasizes a servant's heart, prioritizing customer service and care for others. Doesn't this sound totally #distinct Impact: This culture has contributed to Southwest Airlines' reputation for exceptional customer service and employee satisfaction. Their Punch Line: "Southwest Airlines takes flight with a warrior spirit and a fun-LUVing attitude—where work feels like a joyride!" In a world where company culture often feels like a buzzword, Southwest Airlines stands out by truly living its #values. 𝐿𝑒𝑡'𝑠 𝑒𝑚𝑏𝑟𝑎𝑐𝑒 𝑤𝑎𝑟𝑟𝑖𝑜𝑟 𝑠𝑝𝑖𝑟𝑖𝑡 𝑎𝑛𝑑 𝑏𝑜𝑟𝑟𝑜𝑤 𝑠𝑜𝑚𝑒 𝑓𝑢𝑛 #𝑎𝑡𝑡𝑖𝑡𝑢𝑑𝑒 𝑓𝑟𝑜𝑚 𝑡ℎ𝑒𝑚 𝑡𝑜 𝑏𝑢𝑖𝑙𝑑 𝑡ℎ𝑖𝑛𝑔𝑠 𝑏𝑒𝑡𝑡𝑒𝑟 𝑏𝑜𝑡ℎ 𝑓𝑜𝑟 𝑜𝑢𝑟 𝑙𝑖𝑣𝑒𝑠 𝑎𝑛𝑑 #𝑐𝑜𝑚𝑚𝑢𝑛𝑖𝑡𝑦. Follow Pratima Jagadeesh and Crecers Academy for interesting and informative posts on #HR, #psychology, #careerprogression #management and #counselling

As we're moving towards autumn, people are planning how they're going to move through winter, with its various perils, and into 2025. For CxOs though, especially Chief Technical and Product officers. This can be like setting out to cross an ocean with a boiler fire rumbling below decks. There are things that can be done about it, but it's no good if the people onboard are squabbling about who is right, what should be done, or where the actual fire is. For goodness sake, we're underway, we need to sort it. If there is something on your portfolio that would benefit from a little clarity of thought. Some objective reasoning, and a little less haste, but more speed. Now is the time to ask. Not the week before Christmas. btw, The boiler fire in the picture is from when I was lucky enough to get a footplate ride on Sir Nigel Gresley, last year. In case you're interested :-)

Who looks after the people who look after us? We're shining a spotlight on Inspired to Care, who support carers and care professionals in their careers ❤️ But what does that look like for the team? Read our blog post with Jenny from Inspired to Care 👉 https://lnkd.in/eKpvxFyK