Looking for a win-win solution that benefits both your business and your customers when dealing with unexpected inventory variances?
Imagine this: Your customers receive an email about order cancellations, and it's not a pleasant experience for anyone involved.
Occasionally, when offering in-store pickup, situations may arise where the last item in stock is either damaged or purchased by a walk-in customer. These circumstances force Shopify retailers into order cancellations, which are far from ideal.
To refrain from such incidents, retailers can turn to HotWax Commerce's Same-Day BOPIS solution to tackle this issue head-on.
When preparing #BOPIS orders, if any unexpected inventory variance occurs, they can save the sale by offering customers alternative fulfillment options, such as pickup from another store or home delivery.
Additionally, they can record the identified inventory variances to prevent customers from placing repeat pickup orders for the same unavailable items.
This approach ensures that your customers won't experience disappointment due to inventory inaccuracies, leading to increased satisfaction.
Ready to explore how our latest features can benefit your business and customers alike?
Discover more on our Same-Day Buy Online Pickup In-Store solution page and make order cancellations a thing of the past:
https://hubs.la/Q02nX02B0
#ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel #OrderManagementSystem #InventoryManagement
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