We'll be in Washington, DC July 8-9 and want to see you there! The two-day Higher Education summit will explore the transformative potential of ServiceNow in academia. 📚 Discover how ServiceNow can revolutionize campus operations, enhance collaboration, and deliver a seamless digital experience for both students and staff. 💡 Enjoy a series of engaging presentations, hands-on workshops, and insightful panel discussions led by industry experts, seasoned ServiceNow users, and innovative thought leaders. 📍 Be sure to visit us at the Cask Booth in the Exhibit Hall! 🔗 Secure your spot today: https://bit.ly/3LcsJyF
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It's been 1 week since GPES 2023.... Time flies when we're having fun! THANK YOU to all our ServiceNow partners who tuned in to the content-rich session last week led by Erica Volini! If you missed it, not to worry, you can watch it on-demand https://lnkd.in/g4uDqNna Global Partner Ecosystem Summit (GPES) is our biggest partner-centric event of the year, and it was a huge success! I heard directly from so many of you who watched from around the world, or joined us live in studio, that the Partner Program improvements, GTM direction, and focus on Partners at the center of everything we do truly resonated - Making this yet another great testament to ServiceNow’s Partner commitment and the strength we bring together! The outlook for our journey forward with Partners and our momentum toward #DESCO21C is bright! Let’s go! Some of my favorite highlights from the event: 1.) GenAI themes we heard from ServiceNow leadership We had Chris Bedi highlight productivity gains for the CIO perspective and ease of use across the enterprise, Amy Regan Morehouse announced our revolutionary real time GenAI Education and Enablement, Erica Volini called out the importance of Growing to Pro and new incentives in Q4 for partners that help us get there! Plus, some incredible soundbites, demos, and inspiration from Chirantan "CJ" Desai, Paul Smith and Amy Lokey. 2) How ServiceNow is enabling partners on GenAI Bookmark the new Partner Success Center GenAI page where we are serving up real-time training and enablement as a one-stop-shop for everything partners need to know. Specifically calling out our simple 3-step journey (Know, Grow and Scale) to ensure you are at the tip of the spear in our new GenAI go to market. Check back every 2 weeks for the latest updates. https://lnkd.in/gTvPadWp Check out our GenAI training and enablement! Register for the Unleashing Gen AI PEAK series - https://lnkd.in/gkWdnbyS Start taking one of our generative AI courses in Now Learning - https://lnkd.in/g_gDbqk3 3) Partners are building momentum with ServiceNow Differentiate your partner organization through our updated Partner program and prescriptive guidance in the PENBOK to help you achieve your 3C goals. https://lnkd.in/gbfQkf-V Leverage the revamped Partner Portal with enhanced search functionality! https://lnkd.in/gExTND7z Get familiar with our NEW 2024 ServiceNow Partner Awards, including the new RiseUp Partner of the Year award! https://lnkd.in/gTPAsz5m **Note that the links in this post will only be accessible by a registered ServiceNow partner. #ServiceNow #SayYestoServiceNow #Ecosystems #Partnership #PartnerFirst #BetterTogether #RiseUpwithServiceNow #GPES2023
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Hey #servicenowpartner community! Thanks so much for attending GPES last week (and if you didn't, we've got you covered). Check out Jennifer Odess' post to get links to all the most important information!
It's been 1 week since GPES 2023.... Time flies when we're having fun! THANK YOU to all our ServiceNow partners who tuned in to the content-rich session last week led by Erica Volini! If you missed it, not to worry, you can watch it on-demand https://lnkd.in/g4uDqNna Global Partner Ecosystem Summit (GPES) is our biggest partner-centric event of the year, and it was a huge success! I heard directly from so many of you who watched from around the world, or joined us live in studio, that the Partner Program improvements, GTM direction, and focus on Partners at the center of everything we do truly resonated - Making this yet another great testament to ServiceNow’s Partner commitment and the strength we bring together! The outlook for our journey forward with Partners and our momentum toward #DESCO21C is bright! Let’s go! Some of my favorite highlights from the event: 1.) GenAI themes we heard from ServiceNow leadership We had Chris Bedi highlight productivity gains for the CIO perspective and ease of use across the enterprise, Amy Regan Morehouse announced our revolutionary real time GenAI Education and Enablement, Erica Volini called out the importance of Growing to Pro and new incentives in Q4 for partners that help us get there! Plus, some incredible soundbites, demos, and inspiration from Chirantan "CJ" Desai, Paul Smith and Amy Lokey. 2) How ServiceNow is enabling partners on GenAI Bookmark the new Partner Success Center GenAI page where we are serving up real-time training and enablement as a one-stop-shop for everything partners need to know. Specifically calling out our simple 3-step journey (Know, Grow and Scale) to ensure you are at the tip of the spear in our new GenAI go to market. Check back every 2 weeks for the latest updates. https://lnkd.in/gTvPadWp Check out our GenAI training and enablement! Register for the Unleashing Gen AI PEAK series - https://lnkd.in/gkWdnbyS Start taking one of our generative AI courses in Now Learning - https://lnkd.in/g_gDbqk3 3) Partners are building momentum with ServiceNow Differentiate your partner organization through our updated Partner program and prescriptive guidance in the PENBOK to help you achieve your 3C goals. https://lnkd.in/gbfQkf-V Leverage the revamped Partner Portal with enhanced search functionality! https://lnkd.in/gExTND7z Get familiar with our NEW 2024 ServiceNow Partner Awards, including the new RiseUp Partner of the Year award! https://lnkd.in/gTPAsz5m **Note that the links in this post will only be accessible by a registered ServiceNow partner. #ServiceNow #SayYestoServiceNow #Ecosystems #Partnership #PartnerFirst #BetterTogether #RiseUpwithServiceNow #GPES2023
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You are cordially invited to the most energetic, impactful, innovation-driven event around...Customer Success Festival New York, on March 20 & 21. Here’s why you need to be there: 🧠 Step away from the daily grind and revitalize your way of thinking with some of the brightest minds in the area. 🔥 Tap directly into the strategies and success stories of senior customer success leaders at Microsoft, IBM, Salesforce, and more. 🤝 Network with peers and build genuine relationships that can last a career. 🙋🏽♂️ Ask questions specific to your challenges, goals, and situation - and get tailored answers you can implement right away. 💡 Mingle with the masses and walk away with more ideas and insights than you’ll know what to do with. 📈 Expedite your learning and trajectory by learning what has - and hasn’t - worked from speakers who have gone before you. 🙌 Impress your stakeholders by not just keeping up with current trends and competitors, but by getting ahead of them. 💪 Utilize the uber-diverse set of minds in the room (seniority levels, industries, company sizes, experience + more) and pick their brains to stay ahead of the competition. 🚶♂️ Walk away with even more confidence, knowledge, and connections and transform your business. Find out more: https://bit.ly/3u0KLi8 Drop in your deets for a brochure and updates: https://bit.ly/45XjBWv
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You are cordially invited to the most energetic, impact, and innovation-driven event around...Customer Success Festival New York, March 20 & 21. Here’s why you need to be there: 🧠 Step away from the daily grind and revitalize your way of thinking with some of the brightest minds in the area, 🔥 Tap directly into the strategies and success stories of senior customer success leaders at Microsoft, IBM, Salesforce, and more. 🤝 Network with peers and build genuine relationships that can last a career. 🙋🏽♂️ Ask questions specific to your challenges, goals, and situation - and get tailored answers you can implement right away. 💡 Mingle with the masses and walk away with more ideas and insights than you’ll know what to do with. 📈 Expedite your learning and trajectory by learning what has - and hasn’t - worked from speakers who have gone before you. 🙌 Impress your stakeholders by not just keeping up with current trends and competitors, but by getting ahead of them. 💪 Utilize the uber-diverse set of minds in the room (seniority levels, industries, company sizes, experience + more) and pick their brains to stay ahead of the competition. 🚶♂️ Walk away with even more confidence, knowledge, and connections and transform your business. Find out more: https://bit.ly/3u0KLi8 Drop in your deets for a brochure and updates: https://bit.ly/45XjBWv
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Now, we’re excited about this! Our Patron ServiceNow soon kicks off its World Forum event series with 9 events in 8 countries! First up is Australia on the 5th October. These one-day events for ITAM practitioners focus on learning from industry leaders and networking with your peers. If you’d like to attend one of these 9 events (we want to!), you can register here: https://lnkd.in/dWuNhEPM #itam #itassetmanagement #softwareassetmanagement
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This rocket ship just keeps on delivering. Fantastic 2023 results and a more optimistic outlook for 2024 than planned. GenAI solutions driving a lot of the net new revenue, partnerships to deliver new solutions, the last of the top 24 banks now onboard with an 8 figure commitment. I could go on, but isn't it great to hear about a success story like this, in a market like this. I've been involved with ServiceNow since 2009 and can actually remember the first few global banks being won. What I have seen is a consistent focus on the customer and the development of solutions that actually move the dial. Underpinning this is a Partner Ecosystem that goes from strength to strength which has been, and will continue to be an essential piece of this success story. Well done everyone. #servicenow
Going live $NOW: Join ServiceNow Chairman and CEO Bill McDermott, President and COO Chirantan "CJ" Desai, and CFO Gina Mastantuono for our Q4 and FY 2023 earnings conference call to hear more about how the world works with #ServiceNow. http://spr.ly/6042Tb8xQ
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You are cordially invited to the most energetic, impactful, innovation-driven event around...Customer Success Festival New York, on March 20 & 21. Here’s why you need to be there: 🧠 Step away from the daily grind and revitalize your way of thinking with some of the brightest minds in the area. 🔥 Tap directly into the strategies and success stories of senior customer success leaders at Microsoft, IBM, Salesforce, and more. 🤝 Network with peers and build genuine relationships that can last a career. 🙋🏽♂️ Ask questions specific to your challenges, goals, and situation - and get tailored answers you can implement right away. 💡 Mingle with the masses and walk away with more ideas and insights than you’ll know what to do with. 📈 Expedite your learning and trajectory by learning what has - and hasn’t - worked from speakers who have gone before you. 🙌 Impress your stakeholders by not just keeping up with current trends and competitors, but by getting ahead of them. 💪 Utilize the uber-diverse set of minds in the room (seniority levels, industries, company sizes, experience + more) and pick their brains to stay ahead of the competition. 🚶♂️ Walk away with even more confidence, knowledge, and connections and transform your business. Find out more: https://bit.ly/3u0KLi8 Drop in your deets for a brochure and updates: https://bit.ly/45XjBWv
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Event Producer @ Product-Led Alliance | Customer Success Collective | Event Planning, Project Management
You are cordially invited to the most energetic, impactful, innovation-driven event around...Customer Success Festival New York, on March 20 & 21. Here’s why you need to be there: 🧠 Step away from the daily grind and revitalize your way of thinking with some of the brightest minds in the area. 🔥 Tap directly into the strategies and success stories of senior customer success leaders at Microsoft, IBM, Salesforce, and more. 🤝 Network with peers and build genuine relationships that can last a career. 🙋🏽♂️ Ask questions specific to your challenges, goals, and situation - and get tailored answers you can implement right away. 💡 Mingle with the masses and walk away with more ideas and insights than you’ll know what to do with. 📈 Expedite your learning and trajectory by learning what has - and hasn’t - worked from speakers who have gone before you. 🙌 Impress your stakeholders by not just keeping up with current trends and competitors, but by getting ahead of them. 💪 Utilize the uber-diverse set of minds in the room (seniority levels, industries, company sizes, experience + more) and pick their brains to stay ahead of the competition. 🚶♂️ Walk away with even more confidence, knowledge, and connections and transform your business. Find out more: https://bit.ly/3u0KLi8 Drop in your deets for a brochure and updates: https://bit.ly/45XjBWv
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ServiceNowの2023Q3の決算発表が行われ、この四半期も非常に素晴らしい業績となりました。多くの素晴らしいお客様の中で、日本からは富士通様と朝日生命様、そしてServiceNow VenturesによるBlueship社(ジャパンシステムグループ)への投資もハイライトされています。更に日本のお客様のDXに貢献出来るようこれからも頑張っていきます。 Another remarkable quarter at ServiceNow. There were many great customer names mentioned during the earnings call. From Japan, Fujitsu, Asahi Mutual Life Insurance and our ServiceNow Ventures' investment to Blueship/Japan System were highlighted by Bill McDermott. We are excited about the unlimited opportunities we have to help Japanese customers accelerate their digital transformation!
Going live $NOW: Join ServiceNow Chairman and CEO Bill McDermott, President and COO Chirantan "CJ" Desai, and CFO Gina Mastantuono for our Q3 2023 earnings conference call to hear more about how the world works with #ServiceNow. http://spr.ly/6047u5HJv
Q3 2023 Earnings Conference Call
events.q4inc.com
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As March and Q1 come to a close my reflection exercise brought me back to January and my word of the year: Intentional. Q1 brought ups and downs, highlights and lowlights as it does every year. Two words have really grounded me in my reflection as we head into April: Acceleration & Orchestration. Often when we seek to "move fast", "fix things", and ultimately hit our targets and goals we speak of acceleration. When we accelerate we gain speed in a short amount of time - sounds good to me! Orchestration though brings a new lens and much needed alignment to acceleration. Orchestration at it's core is the planning/coordination of the elements of a situation to produce a desired effect. You can accelerate your programs, customer education, and training but without a clear desired effect in view your acceleration may take you down the wrong path. Take Donna Weber's model of Orchestrated Onboarding which is true now more than ever in Customer Education programs. The core concept being that onboarding is the most important part of the customer journey and to do so without orchestration is leaving value and adoption of your products to chance. Her concepts can be applied to how we are scaling customer success through educational content and experiences as a whole. And so for April I have only one intention, one focus: ❇ Orchestrate acceleration for HubSpot Academy key programs and initiatives to scale customer success. Customer education more than ever is at the center of scaled-customer success and for all of us that will mean reevaluating and reviewing how we orchestrate experiences for our customers. This focus will take us in many directions but acceleration on it's own will not solve for our customers - orchestrating scaled educational experiences from onboarding to our Accreditation programs through a unified customer journey will be the key. What are your reflections from Q1? How are you focusing for April and Q2? Don't miss out this April on expanding your knowledge with peers around the globe with HubSpot Academy World Certification Week coming April 15th-19th. Share your reflections in the comments below and sign-up for #worldcertificationweek #reflection #worldcertificationweek #Q1retro #orchestratededucation #customerjourney #hubspotacademy
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