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Time is crucial in healthcare, and efficient scheduling is key to maximizing it. On average, it takes a patient about eight minutes to schedule an appointment by phone. That’s a considerable amount of time, especially if a provider handles a large volume of calls on a daily basis. But how can centers avoid the negative impact on patient satisfaction and operational efficiency that a high AHT can have? It all comes down to the level of specialization a scheduler provides. With proper training, technology, and understanding of patient needs, they can reduce call times, schedule appointments faster, and ensure that each interaction is smooth and effective. ➡ The result? Less time spent on the phone, fewer errors, and a better patient and staff experience. If you want to optimize your scheduling process, improve patient satisfaction, and free up valuable time for your team to focus on care, consider a more effective approach to managing appointments. See the difference a specialized scheduling solution can make. Schedule a demo with us and take the first step to transform your patient support experience: https://lnkd.in/er7Cs-9Y #HealthcareScheduling #PatientSupport #HealthcareOperations

  • Healthcare Scheduling Statistics - On average, it takes a patient about eight minutes to schedule an appointment by phone

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