Chattermill’s Post

Imagine your front door is the search bar—whether it’s your existing or potential customers, it all starts there. At 𝗱𝗼𝗺𝗮𝗶.𝗶𝗼, we empower businesses with the data needed to turn those searches into insights, understanding customer behavior from the moment they enter. It’s about knowing what they need, 𝗻𝗼𝘁 𝘁𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗲𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲, and using data to deliver tailored solutions. From that first click to the final solution, being data-driven means serving your customers better, making every interaction count. #DataDriven #CustomerExperience #SearchData #BusinessGrowth #domain

Measure What Matters with ImpelHub! Struggling to track your business performance? ImpelHub helps you monitor essential KPIs in real time. From revenue growth to customer engagement, we’ve got the data that drives your success. Make smarter, data-backed decisions and adapt your strategy with ease. Ready to measure, adapt, and succeed? Start tracking what truly matters today! #KPIMetrics #GrowthMeasurement #BusinessAnalytics #DataDrivenGrowth #ImpelHub #BusinessStrategy

Planning to use this in several projects going forwards. The control it can give you over campaigns of any type is next level.

Our newest feature zenInsights is live! 🚀 🎉 We believe that empowering you with actionable insights is key to driving continuous improvement and achieving your business goals. Just try out! And for those who are not using zenloop yet, feel free to reach out to me for more information ;) #customerfeedback #AIdriven #zenInsights

Two years ago, we figured AI will change everything and we started on a journey to bring AI to the enterprises at every possible touch point. The more technology progressed, the more we realized that the only limitation to adaption is our own imagination. While AI is and will be disrupting every single tech vertical (almost), customer experience industry, is one industry which is absolutely ripe for disruption. Everything from data collection (surveys) to management (closing the loop) to generating insights is completely outdated and inefficient. The models around sentiment detection, identifying topics and enriching customer feedback are out dated and inefficient and lack the nuance that LLMs bring. With this believe, 6 months ago, we started down a path of disrupting the complete CX industry and here I don't mean disruption as a buzz-word or as a hyperbole, but real disruption which would change CX industry as we know it. Today's announcement of zenInsights is just one of the steps in this disruption. Generating insights is an essential but inefficient process. The current tools and platforms are too "static", too cumbersome to use and it's just not very easy to get actual action suggestions from the data. This is what zenInsights change. At the first level, it's about getting the actionable insights that one needs so that one can immediately start implementation. When we think of insights, we don't just need fancy charts and correlation analysis etc. (more on that later though), but rather we need to get the answer to: "what should we do?" This is what zenInsights solves in a very personalized way. However, that's just one part of the equation. zenInsights goes way beyond analyzing just customer experience data, it allows any interactions to be used such as support conversations, meeting logs - anything where a customer has had an interaction. This is the real disruption. Businesses don't need to think about the "structure" of the data or which data they can use or cant use - they can use any/all data to generate personalized insights ie personalized for the teams/departments/whoever needs it. Think about what this means for man-power needed to work with understanding customer interactions - feedback, support messages etc. I remember, a few years ago, one of the largest insurance companies in the world was creating a data lake to understand their customers - took 4 years and millions of euros for them to just abandon the project - zenInsights changes all of that by making it possible to just aggregate all data and convert it to action suggestions. Congrats to the entire zenloop team for being trailblazers in the cx industry. #innovation #AI #CX

Exciting New Feature Alert! 🎉 We're thrilled to announce the launch of our latest product feature: zenInsights! At zenloop, we're committed to empowering you with the tools you need to succeed in today's competitive landscape. That's why we've developed zenInsights, a powerful new feature designed to revolutionize the way you harness customer feedback. With zenInsights, you'll have access to advanced analytics and AI-driven recommendations that empower you to make data-driven decisions with confidence. Curious to see it in action? Reach out to our Expert Manuel Kuehne to find out more! All details here: https://buff.ly/3U1VW3d #CustomerFeedback #DataDrivenDecisions #ContinuousImprovement #zenInsights #EmpoweringBusinesses

🚀 Introducing our latest innovation, purl! 🚀 We are so excited to share our new product, 2 years in the making, Personalised URL Shortening! 🔗 Dive into deeper analytics with our cutting-edge short URL solution that tracks individual user interactions for unparalleled customer insights. 📈 🎥 Check out the trailer below to find out what’s possible with purl: 💻 Visit our website to sign up now: www.p-url.com #PurlLaunch #DigitalMarketingTools #CustomerInsights #URLShortener #EmailMarketing

𝗢𝗻𝗲 𝘂𝘀𝗲𝗿/𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿, 𝗼𝗻𝗲 𝗽𝗿𝗼𝗳𝗶𝗹𝗲, 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗮𝗻𝗱 𝘂𝗽𝗱𝗮𝘁𝗲𝗱 𝗶𝗻 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲. Have you ever heard of 𝘂𝗻𝗶𝗳𝗶𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘃𝗶𝗲𝘄? 👉 Blendee allows you to integrate and normalise data from multiple channels and sources in order to create, for each individual user, a unique profile updated in real-time, even in cookieless contexts thanks to 𝗶𝗱𝗲𝗻𝘁𝗶𝘁𝘆 𝗿𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 processes. Find out how to deploy effective personalisation strategies... Don't miss our article! ⬇️ https://shorturl.at/NxuJ7 #blendee #mos #profiling #UnifiedCustomerView #SingleCustomerView #ProfilingUsers

🚀 Hyper-personalization: The Sales Game-Changer in 2024 Are you ready to revolutionize your sales approach? Our clients are closing deals faster and engaging customers more effectively using: 📈 Advanced analytics 🤖 AI-driven insights 🎉 Highly tailored experiences 🔎 Key trends to watch: 1. Personalization strategies (Dotdigital) 2. Hyper-personalization techniques (Glance) 3. Customer experience innovations (Execs In The Know’) 🔥 Big news: Firmograph updates coming soon! Discover how we can help you leverage these game-changing trends and supercharge your sales. #HyperPersonalization #SalesTrends2024 #CustomerExperience

🌟 What if you could read your customers' minds? 🌟 Imagine knowing exactly what your customers want, when they want it, and how much they're willing to pay. 🛍️ At BinarBase, we turn that 'what if' into 'what is'! This is how BinarBase can transform your data into a superpower: 🟣 Seamless Integration: Consolidate all your key data streams—from CRM to inventory—into one powerful platform. 🟣 Enhanced Customer Experience: Unlock deep insights into the customer journey to tailor your marketing and skyrocket satisfaction. 🟣 Informed Decisions: Make smarter choices about pricing, product placement, and inventory with our cutting-edge analytics. Ready to revolutionize retail? Let’s make data-driven decisions together! #FutureOfRetail #RetailAnalytics #BinarBase #SmartRetailing