Yesterday, I had the one and only Casey Winters join me in Reforge's Advanced Growth Strategy course to talk about how Eventbrite built its growth loops.
The number 1 takeaway? Building growth loops takes time!
Eventbrite was founded in 2006, it took them ~2 years to get to PMF and make the initial core growth loop work: event organizer creates and share event listings to attract attendees.
Then Eventbrite used the revenue to layer on additional growth loops to attract more event orgnizers and attendees and grow the user base: company generated event listings to attract more organizers, sale reps to get more event organizers, SEO of event listings to attract more visitors, distribute events to partner sites ..
As Eventbrite hits scale, they start to build macro growth loops such like cross-side network effect and data network effect, which is a multi-year process including testing new growth channels, building new features, launching new product, rebuilding infra and acquiring company... And, the effort is still ongoing.
As a Reforge member summarized perfectly: "I love that it's giving us a dose of reality (and solidarity) that some of us are working on loops for A LONG time. And sometimes it truly takes a long time to make true, sustainable, change."
Driving Growth Through Experimentation | Conversion Rate Optimization | A/B-Testing
8moLooking forward meeting again!