👏🏻 The Ultimate Hospitality Strategy 🟰 Be Present and Walk the Floor ✅ ⭐️ Completely agree, that’s what I love to do, that’s Hospitality ❗️ #Hospitality #Leadership #CustomerService #TeamEngagement #HotelManagement #GuestExperience #AttentionToDetail #BePresent #HospitalityIndustry #WorkplaceCulture
Rewriting the Rules of Hotel F&B | Founder of Award-Winning Auden Hospitality | Podcast Host | Keynote Speaker
It's the one topic that always sparks conversation Be present for your team Be present for your guests Be present to walk your outlets Be present to understand There is no better strategy. Plan it in your day It doesn't matter what type of hotel I worked in; Country House Golf Resort City Centre Walking the floor was always my number one priority. Pre-morning meeting Lunchtime Mid-afternoon Dinner There are so many benefits. Obsessing over details Engaging with guests Connecting with your team Understanding challenges Who's with me? 🙋🏼♂️ #hospitality #hotels #success #leadership
Cannot understand, run and be an efficient leader unless you are present in both mind and body on the floor
Spot On and less duplicate REPORTS & unproductive meetings . F&B operations 80% and administration 20%
Valid point!, I couldn't find my manager on floor ,I couldn't understand the perspective of paper work etc. valuable than our guest 😕
I agree!
Executive Chef at InterContinental Bali Resort | Culinary Expertise in Luxury Hospitality
5moThese days, the paperwork is so overwhelming that the actual point of spending time on the floor of hospitality is often missed. We need to refocus on being present with our teams and guests.