Cocoon SDA Care’s Post

We now have a brief #Q&A session with all our speakers. Now's your chance to ask questions on #ChemicalsManagement and how to ensure you're #NavigatingSuccess under #UKREACH and #GBCLP ! #RREvents #CMNS

I am currently in the process of creating a Right Support, Right Care, Right Culture Toolkit to use alongside my current audits when completing mock inspections and I have spent my morning reading through around 35 CQC reports, mainly focusing on those who are rated Requires Improvement. At times it is like reading the same reports over and over, providers not meeting the principles of RSRCRC in very similar ways particularly; ❌ People not being supported to partake in social activities that are important to them ❌ The environment not meeting or being person-centered to people's needs ❌ People's communication needs not being met ❌ Support plans not being up to date, and not including person-centered information on people's needs ❌ People not being given the opportunity to be involved in creating their own support plans ❌ Responsibility and accountability arrangements being unclear ❌ Staff not being aware of organisational vision and values It is interesting to see where providers do not meet these basic principles, and provides some food for thought. I always do find it beneficial to read other CQC reports to see areas where some people may be excelling, and areas which some people may need to improve as find this very beneficial to learn lessons from other providers and to use when auditing the services I am responsible for auditing against such benchmarks. #CQC #Regulation #RSRCRC

Kirin Kalsi, Kandarp Thakar and Tom Littlechild expertly rounding off today’s conference sessions with a panel discussion on ‘Placing Organisational Reputation at the Heart of Legal Decision-Making,’ moderated by Olga V. Mack. 🧠 They discussed the legal team’s role as a moral compass of an organisation and how legal and reputational risk should be seen as one and the same. Key takeaways from the session: 👉 Having a culture of speaking out where people have the psychological safety to raise concerns about reputational risk is crucial 👉 Managing reputation is a team sport – it’s important to build relationships of trust within departments 👉 Doing the right thing and alignment with company values should be built into company-wide performance reviews 👉 Ask yourself: Do you want this on the front page of the Daily Mail? If not, you may want to rethink that decision An inspiring end to today’s seminar programme – we can’t wait to see what’s in store for tomorrow! 🎉 #CCCE #corporatecounsel #compliance #inhouselegal #legalevents #networking #CCCUK

In their April 2024 Update to the VET sector, ASQA published the following advice: “...In addition, a key provision within the recent changes to the Fit and Proper Person Requirements includes that the requirements now extend beyond CEOs and high managerial agents to apply to any person who exercises a degree of control or influence over the management or direction of the RTO. On this basis, providers must consider this broader focus in their recruitment of key staff, **including trainers and assessors**, and have systems in place to ensure that all key staff remain ‘fit and proper’ at all times…” This session does not aim to unpack the changes to the FPPRs, but rather, to provide discussion for RTO owners, managers and key personnel on: 💡Strategic considerations for the changes to the FPPRs 💡Practical implementation considerations 💡Considerations for sustaining compliance Offered to support the VET sector, this event is offered as complimentary registration for the live session: https://lnkd.in/g66nd78M #SkillsEducation #fitandproperpersonrequirements #standards #rtos #strategicview

🌟 ETI Code of Conduct Auditor Training Testimonial! 🌟 Sudhir Kumar, Senior Manager, shares his insights: "The training was highly interactive and a fantastic experience. The instructor's expertise, pacing, and communication skills were exceptional, ensuring all questions were answered. I highly recommend Sustainable Future Trainings." Take advantage of this top-notch training and become a Social Compliance Auditor! Secure your spot in our next batch and enhance your expertise. 🔗 Discover more at: sftrainings.org 📞 +91 9056742782 . . . #ETICodeOfConduct #AuditorTraining #Testimonial #SocialCompliance #ProfessionalDevelopment #InteractiveTraining #ExpertInstructors #CareerGrowth #SustainableFutureTrainings #JoinNow #TrainingOpportunity #SkillEnhancement #ComplianceAuditor #ElevateYourSkills #TrainingSuccess Exemplar Global, Inc. Ethical Trading Initiative Association of Professional Social Compliance Auditors Inc. (APSCA) ISO - International Organization for Standardization iNARTE

Want to know what significant changes are coming your way with the latest details on the QMSR? Come watch our webinar and get the information you need 25-June! Don't be left behind!

The 5 key areas of competency in the SOCAP Competency and Ethical Framework for Complaints Professionals: 1. Managing the Complaints Process 2. Conducting the Complaints Process  3. Assisting the Consumer  4. Assisting the Organisation  5. Exercising Personal Skills and EQ. The 5 areas of competency form the basis for learning and are used to assess the skills, ethical understandings and service knowledge required to be a best practice complaints handler. Find out more about upskilling and certification using SCROL at https://lnkd.in/gdAiHW_P #SOCAPOZ #complainthandling

Back to School 🍎 Required for all new Certified Management Consultants (CMCs), the Ethical Behaviour course introduces you to the Code of Professional Conduct, to which all CMCs in Canada must adhere. Guided by one of our certified Instructors, the class reviews various aspects of the Code and discusses real life challenges where ethics must be considered to maintain a CMC's professional standards. Two upcoming dates to choose from ➡️ https://heyor.ca/TnWh4A #CMC #CMCCanada #CertifiedManagementConsultant #ManagementConsulting

Our experts Nadyr Grell and Muhammad Usama Qureshi discuss the #PCI #MPoC standard and how best to prepare for compliance. https://bit.ly/4fbmzMY

Really pleased with this result with zero Nonconformances and a few OFIs, which are already resolved. We have a great HSEQ team now and its allowing me to focus on lots of other aspects of my Compliance and Risk role. Thanks to everyone that was involved with the audit. It is one thing saying what we do. and the key is demonstrating it to the auditor. Well done all at ESUK!! #hseq #iso9001 #iso14001 #iso45001 #compliance #sheq #qhse #managementsystems