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📣 Cognigy's CX Disruptors is back with Season 3: Impact Series. This season, we'll hear insights from our customers about how implementing Conversational AI has impacted their customer and agent experiences.    First up, we have Lippert, a leading supplier of components to the Caravanning, Marine, and Rail industries.    Phillip Dougherty, AI Product Manager at Lippert, shared how they have automated tasks like part price, availability, and order status inquiries, reducing costs and improving efficiency. Implemented as a 24/7 solution, Lipperts AI Agents allow customers to get the information they need without waiting on the phone, significantly shortening interaction times and cutting costs by about 80%.    Subscribe to the series for more videos here: https://hubs.la/Q02G0dBG0   Join the conversation on the future of contact centers! Share your thoughts on balancing tech and human touch in the comments below! 👇    #CXDisruptors #CustomerExperience #Cognigy #AI #CAI #CX #GenerativeAI 

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