📣 Cognigy's CX Disruptors is back with Season 3: Impact Series. This season, we'll hear insights from our customers about how implementing Conversational AI has impacted their customer and agent experiences. First up, we have Lippert, a leading supplier of components to the Caravanning, Marine, and Rail industries. Phillip Dougherty, AI Product Manager at Lippert, shared how they have automated tasks like part price, availability, and order status inquiries, reducing costs and improving efficiency. Implemented as a 24/7 solution, Lipperts AI Agents allow customers to get the information they need without waiting on the phone, significantly shortening interaction times and cutting costs by about 80%. Subscribe to the series for more videos here: https://hubs.la/Q02G0dBG0 Join the conversation on the future of contact centers! Share your thoughts on balancing tech and human touch in the comments below! 👇 #CXDisruptors #CustomerExperience #Cognigy #AI #CAI #CX #GenerativeAI
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Just one of the many customer references Cognigy is powering to reduce cost while optimizing CX. Let’s find out what it could do for your business….
📣 Cognigy's CX Disruptors is back with Season 3: Impact Series. This season, we'll hear insights from our customers about how implementing Conversational AI has impacted their customer and agent experiences. First up, we have Lippert, a leading supplier of components to the Caravanning, Marine, and Rail industries. Phillip Dougherty, AI Product Manager at Lippert, shared how they have automated tasks like part price, availability, and order status inquiries, reducing costs and improving efficiency. Implemented as a 24/7 solution, Lipperts AI Agents allow customers to get the information they need without waiting on the phone, significantly shortening interaction times and cutting costs by about 80%. Subscribe to the series for more videos here: https://hubs.la/Q02G0dBG0 Join the conversation on the future of contact centers! Share your thoughts on balancing tech and human touch in the comments below! 👇 #CXDisruptors #CustomerExperience #Cognigy #AI #CAI #CX #GenerativeAI
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Two years ago, our team discussions at SuperBot often had a point around the skepticism many organizations had towards adopting Voice AI. It was a sensitive topic, viewed by some as a potential threat rather than an opportunity. And you couldn't blame them—any technological shift is often met with hesitation, especially when it challenges the status quo. Fast forward to today, and the landscape has drastically changed. Organizations are not just considering Voice AI; they are actively integrating it into their customer support strategies. Businesses across industries are now reaping the benefits of this technology. Consider this: By 2025, AI is projected to power 95% of customer interactions. Today, around 64% of business leaders already believe that AI will enhance customer relationships, and many are seeing meaningful revenue increases by implementing AI in their service operations. It's clear—what was once viewed with skepticism is now seen as an essential tool for success. The journey from skepticism to widespread adoption has been remarkable, and it's only the beginning. The future of customer service is undeniably intertwined with AI, and those who embrace it are positioning themselves at the forefront of innovation. Want to be one of them? Let’s chat and you can learn about what we do at SuperBot! 😎 #voiceAI #coversationalAI #Superbot #customersupport #communication #genAI #AI
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If you haven’t seen our latest product release, it is time to discover what you are missing. 🚀 Meet one of our newest features: GoBot Chat, an AI Chatbot that offers: ✅ Instant Support: Immediate response to inquiries enables faster decision-making and increased efficiency. It will also connect you to a live support agent during business hours. ✅ Accuracy and Reliability: Powered by advanced AI, it offers precise information and solutions. ✅ 24/7 Availability: With around-the-clock availability, GoBot Chat ensures support is always just a click away. Click below to learn all about this release. https://lnkd.in/gNn2ZYnR #GoVeyance #Conveyancing #Innovation #AI
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AI Enhancing Services for Vulnerable Customers 🤖❤️ AI's potential to improve services for vulnerable customer groups is a remarkable example of technology's societal impact. By leveraging AI, businesses and organizations can offer more inclusive and supportive services, catering to the diverse needs of different customer segments. This application of AI extends beyond mere business efficiency, demonstrating how technology can be a force for good, enhancing the quality of life and accessibility of services for those who need it the most. It's a step forward in realizing the promise of AI to not only drive innovation but also to contribute positively to society. #AIForGood #InclusiveTech #ServiceInnovation #EmpathyAI #CustomerCare
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Exciting Times for AI: Crazy Potential and Responsible Adoption 🚀 Its incredible to see how AI is shaping our world. Some key insights from the recent Forbes Advisor article, "24 Top AI Statistics & Trends In 2024." The article highlights the tremendous growth and impact of artificial intelligence across various sectors. With the AI market projected to reach a staggering $407 billion by 2027 and an expected 21% net increase in the United States GDP by 2030, it's clear that AI is driving significant economic growth. Businesses are recognizing the potential of AI to make us more productive, improve customer relationships, and streamline operations. The rapid adoption of ChatGPT, gaining 1 million users within just five days of its release, demonstrates the growing demand for AI-powered solutions. Additionally, the anticipated growth of the self-driving car market, with 10% of vehicles expected to be self-driving by 2030, showcases the transformative potential of AI in the automotive industry. However, as we embrace the benefits of AI, it's crucial to address consumer concerns regarding misinformation and ensure responsible AI adoption. Building trust through transparent and ethical AI practices will be key to fostering public confidence and driving sustainable growth. As industry professionals, it's our responsibility to navigate these challenges and harness the power of AI to drive innovation, improve efficiency, and create value for businesses and consumers alike. What are your thoughts on the current state and future potential of AI? How is your organization leveraging AI to drive growth and address industry challenges? Share your insights in the comments below! 💡 https://lnkd.in/g4yM6mMB #ArtificialIntelligence #AITrends #ResponsibleAI #InnovationInAI #FutureOfAI
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𝗪𝗵𝘆 𝗰𝗵𝗼𝗼𝘀𝗲 𝗦𝗽𝗮𝗰𝗲𝗕𝗹𝗮𝗻𝗸𝗲𝘁.𝗔𝗜? SpaceBlanket.AI offers tailored AI solutions for unique business needs, leveraging cutting-edge technology and a skilled team of developers. Our AI chat agents improve customer interaction and streamline operations. With 24/7 support and scalable solutions, we help businesses save costs and stay competitive. Partner with SpaceBlanket.AI for innovative, efficient, and customized AI automation that drives growth. #AI #Chatbots #BusinessGrowth #AI #ArtificialIntelligence #TechInnovation #BusinessGrowth #AIChatbots #AIWorkflows #CuttingEdgeTech #Innovation #AITrends #BusinessTech
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Unlocking business potential with AI tools is key to staying ahead in today's competitive landscape. ✨ From automating tasks to enhancing customer experiences, AI has become indispensable. But let's talk about evolution. As businesses strive for better efficiency and engagement, the need for more sophisticated AI alternatives to ChatGPT arises. Imagine AI companions that not only understand but also anticipate your needs, offering tailored solutions in real-time. It's time to explore the next generation of AI tools that elevate productivity, creativity, and connectivity. Let's embrace the future, one breakthrough at a time! Follow us for more content like this. 💫 #aitools #innovation #businessgrowth
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Gartner projects that one in 10 agent interactions will be automated by 2026, an increase from an estimated 1.6% of interactions today that are automated using AI. Conversational AI can automate all or part of a contact center's customer interaction through voice and digital channels, voice bots, or chatbots, and it is expected to have transformational benefits for customer service and support organizations within two years. Sensiple has been transforming Enterprises from Legacy CCAI to modern CCAI Solutions by saving time and cost and overcoming the challenge of staff shortage, enabling organizations to leverage AI technology's capabilities in their industry. Connect with us at info@sensiple.com to know more. #contactcenterautomation #ccai #contactcentersolutions #gartnerpredictions #ccaiautomation #awsconnect #gcpccai #genai
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We’re all about custom-tailored AI that fits like a glove, blending cutting-edge tech with a team of passionate developers. Whether it’s enhancing customer interactions or streamlining operations, we’re here to help your business soar. Check out our latest AI advancements! #AI #AIAgency #Innovation #BusinessGrowth #AIAutomationAgency
𝗪𝗵𝘆 𝗰𝗵𝗼𝗼𝘀𝗲 𝗦𝗽𝗮𝗰𝗲𝗕𝗹𝗮𝗻𝗸𝗲𝘁.𝗔𝗜? SpaceBlanket.AI offers tailored AI solutions for unique business needs, leveraging cutting-edge technology and a skilled team of developers. Our AI chat agents improve customer interaction and streamline operations. With 24/7 support and scalable solutions, we help businesses save costs and stay competitive. Partner with SpaceBlanket.AI for innovative, efficient, and customized AI automation that drives growth. #AI #Chatbots #BusinessGrowth #AI #ArtificialIntelligence #TechInnovation #BusinessGrowth #AIChatbots #AIWorkflows #CuttingEdgeTech #Innovation #AITrends #BusinessTech
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Transformative Leadership | Enhancing Team Engagement | Strategic Planning | Customer Experience | AI | KPIs | Customer Service | Customer Success | Contact Center | Healthcare | Patient Experience | Management
Discover how AI is transforming call centers into futuristic powerhouses. Ready to lead the revolution? 🚀 Imagine a contact center where AI predicts issues before they arise. 🌟 It handles routine queries effortlessly. ⚙️ Resources are allocated in real time. Actionable insights are provided instantly. 📊 This is not sci-fi. It's today's reality. Are you using AI to its fullest potential? Let's achieve new levels of operational excellence together. Comment below with your thoughts! #leadershipcommunication #leadershipdevelopment #cx #customerexperience #contactcenter #callcenter #inspiration
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