collaboratehealth’s Post

A new HealthLeaders Intelligence report has shed some light on the current state of the #PatientExperience. According to its findings, a majority of #healthcare executives found that provider organizations reported high levels of strength in these patient experience areas: patient safety, clinical outcomes, and patient satisfaction. Additionally, 82% of survey respondents reported either moderate (43%) or minor (39%) improvements to their HCAHPS scores. While the report did highlight critical areas for improvement, these findings are really encouraging. During the pandemic, many organizations had to forgo the patient experience in order to focus their efforts on other aspects of care. Now, the #PX is getting the attention it deserves and I think we will see real improvements in 2024. #FutureOfHealthcare #HealthcareLeadership

Q: What sets hospitals apart when it comes to patient experience? 🖐️ A: Top-notch communication. And we believe this should include communication around costs of care. As patients shoulder more and more responsibility for their healthcare expenses, providers and other professionals who help them better understand their costs – and savings opportunities – will stand out. 💡 #patientexperience #patientaccess #costcommunication #affordability

Patient engagement is key to better health and cost savings. By being involved in their care, patients and providers both see positive outcomes. Learn more in our latest blog. #PatientEngagement #HealthcareInnovation

Patient engagement is key to better health and cost savings. By being involved in their care, patients and providers both see positive outcomes. Learn more in our latest blog. #PatientEngagement #HealthcareInnovation

The patient experience symposium is coming up quickly!! If we can help patients feel heard, cared for, respected and well informed through every interaction, we can give them a great experience, and better outcomes, too. Informed patients know how to manage their health, and are part of a team with their healthcare providers. #patientexperience #patientexperiencesymposium

"We need to understand patients as individuals, understand their concerns, their fears, their motivations, and frankly, really care about them. It’s hard because there’s so many people that need the help and organizations that are providing that care are under a lot of pressure." -Lonnie Hirsch To learn more about the two-way relationship needed for effective patient engagement, listen to Episode 77 of The Healthcare Leadership Experience: https://lnkd.in/exbUaS3f SpendMend #patientengagement #patientexperience #patientcare #patientfirst #healthcareleadership #hospitals

An empowered patient is a happier, healthier patient - now more than ever. As the patient-provider relationship has evolved into a true partnership, digital health enables patients to engage in their own health journeys like never before, increasing patient satisfaction and positive health outcomes. Click the link below to read our latest blog about the evolution of the patient-provider dynamic and how Playback empowers patients to stay informed and engaged with their own healthcare journeys. #digitalhealth #patientproviderpartnership #patientempowerment #cliniciansupport https://lnkd.in/evCy4ZfV

HAPPY PATIENT EXPERIENCE WEEK... EVERY DAY! 🎉 When I think about Experience, I think about: Value-Based Care Healthy Outcomes Ease Simplicity Prevention Proactive Compassion Empathy Being Human(e) Coordination Navigation Communication Safety Security Well Being Accessible Affordable Collaboration Cooperation Relationships Partnerships Engagement Commitment I could go on and on... At agilon health we are improving the #HumanExperience for physicians, staff patients, and their family/caregivers alike! Read about one patient’s story below to understand how we empower physicians to focus on a patient’s TOTAL HEALTH to truly transform #HealthCARE. And, while this week is an important annual global event to celebrate healthcare staff impacting patient experience, it doesn't stop (ever) at the end of this week. Experience happens whether you focus on it or not.

Positive patient experience and outcome is one of the most important goals of Healthcare Leaders. Beckers Hospital Review recently asked four successful healthcare leaders to share their core strategies for improving patient experiences. Some of the responses were: -Listening to patients -Create advanced digital engagement platforms that facilitate care delivery around the clock -Improve patient communications -Text messaging service that updates patients on wait times -Patient experience surveys -Surgeons prepare personal video messages for patients updating them on how their procedure went and giving discharge care instructions. -Telemedicine and remote monitpring of patients vital signs and slinical data so they can recover at home. There is so much wisdom to be found in sharing experiences that work well with colleagues in our field. What are some ways that your healthcare organization has been creative and innovative to improve patient experience? #HealthcareLeaders #PatientExperience #PatientOutcome

Patient assessments in healthcare can make or break a #patientexperience. With a wide variety of data that needs to be collected, these assessments can be lengthy and hard to follow. Find out how we are helping organizations cut down on time of #patientassessments. https://bit.ly/3xmBqD0