Commerce Bank’s Post

The journey wasn't easy, but it was an interesting and rewarding experience completing my Retail Banking Institute course. I delved into the intricacies of retail banking, honed crucial skills, and gained valuable insights. Grateful for the knowledge gained and excited for the new opportunities ahead!Thanks for the career growth Retail Banking Institute Access Bank School of Banking Excellence #Congratulationtome# #RetailBanking #ProfessionalDevelopment"

Nationwide and Virgin Money. Nationwide have acquired a retail bank, more branches, an arguably slicker digital capability and most importantly - a mature business banking proposition. But with the transaction done, now starts the hard work of integration, alignment, synergies and cost savings. It will be a major distraction so I hope they keep looking over their shoulder to maintain eyes on the big banking elite. Good or bad for mutuality? Depends on the next few years I guess. It will come down to the leadership team that over the past 25 years has already seen several waves of significant change, with executives from Alliance and Leicester, then Barclays and more recently Lloyds. So, do these banking executives find themselves in a better place - an environment that isn't under the intense pressure from the City and shareholders and so able to focus on delivering everyday banking in a modern mutual that differentiates. [SO FAR YES!] Or does mutuality get diluted this time? [I HOPE NOT!] There is a sweet spot for building societies, especially the smaller regionals who really do have a point in time to shine... #buildingsociety #mutuality #members

𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗕𝗮𝗻𝗸 𝗼𝗳 𝗔𝗺𝗲𝗿𝗶𝗰𝗮'𝘀 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵?🔍 Bank of America, a leading financial institution, leverages Gemba walks as a key tool for continuous improvement and customer service excellence.💼 In practical terms, Bank of America's executives and branch managers regularly conduct Gemba walks in retail banking centers across the country. During these walks: 👥 Engagement with Frontline Staff: Executives engage directly with tellers, bankers, and customer service representatives to understand their daily challenges, gather feedback, and recognize exemplary performance. 🔍 Observation of Customer Interactions: By observing customer transactions and interactions firsthand, Bank of America's leadership gains valuable insights into customer needs, preferences, and pain points, informing strategic decisions and service improvements. 📈 Identification of Process Improvements: Gemba walks enable Bank of America's leaders to identify process inefficiencies, bottlenecks, and areas for optimization, leading to streamlined operations, reduced wait times, and improved service quality. https://lnkd.in/ejdHKheB #BankOfAmerica #GembaWalks #CustomerService

"Navigating Change: Lloyds Bank Trims Branch Workforce Amidst Digital Evolution" 🏦 Exciting Developments in Banking: Lloyds Banking Group Initiates Digital Transformation! 💼 Join the conversation as Lloyds Banking Group embarks on a significant journey towards digital transformation. The recent announcement of staff reductions and branch network changes underscores the bank's commitment to adapting to evolving customer preferences and enhancing digital banking services. 💡 Key Highlights: Digital Evolution: Explore how Lloyds Banking Group is embracing the digital era to meet the growing demand for online banking solutions. Branch Network Optimization: Understand the strategic decisions behind trimming the branch workforce and redefining customer service through a hybrid approach. Employee Advocacy: Learn about the efforts made by the staff union, Accord, to ensure fair treatment for affected employees amidst the restructuring. Watch the video and 📰 Read the full article for detailed insights: https://lnkd.in/eC2pqNZK #LloydsBankingGroup #DigitalTransformation #BranchNetwork #JobCuts #CustomerExperience #BankingIndustry #CorporateOverhaul #DigitalBankingTransition #LinkedInNews #FinanceNews #UKFinance 📊💻 If you want to stay up-to-date with us, follow our Page.

Barclays UK has acquired Tesco Bank and formed an EXCLUSIVE partnership 💰 🤝 🏦 👏 Aligning with Barclays UK’s strategy to enhance its customer base and expand its market presence, this initiative marks a SIGNIFICANT collaboration between two of the UK’s leading entities in banking and retail. 💡 ✅ Pending regulatory approval, the completion of the acquisition is expected in the second half of 2024 and will see approx. 2,800 Tesco colleagues transfer to Barclays which will bolster the bank’s commitment to excellence and innovation in customer service! 👨💻 C.S. Venkatakrishnan, Group Chief Executive of Barclays, highlighted the strategic nature of the partnership, stating, “This partnership enables us to diversify our distribution channels for unsecured lending and deposit businesses significantly. Our experience in partnership cards in the US will serve to enhance the Tesco Clubcard loyalty scheme, offering innovative financial solutions to meet customer needs.” Find out more on the link below! 👇 Alistair Currie Tim McNulty Craig Bright Luke Ashton Nina Bibby Francesco Ceccato Inderjit Bassi Jan Muralitharan Steven Beasty Matt Hammerstein James O'Meara Craig Bundell Richard Henderson Tracy Abraham Gerry Mallon Tesco #barclays #tescobank #acquisition #retailbanking #banking #consumerbanking #financialservices #bankinginnovation #bankingnews #barclaysuk #bankingindustry #customerservice #bankinginnovation #loyaltyscheme #ukbanking #tesco #bankingandfinance #financenews #finance #ukeconomy

Today, we’ve published our Q1 2024 #BarclaysResults “In February, we set out a three-year plan to deliver a better run, more strongly performing and higher returning Barclays. We are executing in a disciplined way against our plan, and I am pleased with our Q1 performance. Barclays delivered a RoTE of 12.3%, as we progress towards our targets of >10% RoTE in 2024 and >12% in 2026.” Group CEO, CS Venkatakrishnan.   Execution progress in Q1: ➡ Acquisition of Tesco Bank’s retail banking business, expected to complete in Q4 2024. ➡ Delivered c. £200m of £1bn gross cost efficiency savings. ➡ Sale of $1.1bn of US Consumer Bank credit card receivables to Blackstone.

HSBC has officially joined the race for Tesco Bank, expressing keen interest alongside Barclays and Lloyds Banking Group. The supermarket giant's decision to explore a fresh attempt to offload its banking arm has drawn significant attention, with reports suggesting HSBC has submitted an indicative offer. The move follows a wave of consolidation among mid-sized British banks, highlighting the evolving landscape in the financial sector. While the seriousness of HSBC's interest remains unclear, the prospect of a major UK bank acquiring Tesco Bank signals potential shifts in the industry. This development comes as competition regulators monitor closely, considering the implications for the market. The banking landscape is evolving, and Tesco's move to explore a sale underscores the changing dynamics in the sector. Click here to know more: https://lnkd.in/eNhrRRFt #finance #economy #strategy #management 

NatWest to acquire Sainsbury's Bank Really interesting move by NatWest here. Not sure what is the bigger theme: 1. Further M&A activity in retail banking. 2. Another example of a supermarket chain exiting the retail banking business, following hot on the heels of Barclays acquisition of Tesco Bank. Clearly Sainsbury's is to focus going forward on its core business activities, but It is perhaps telling that its Argos Financial Services business (buy now pay later with Argos and Habitat) is out of scope of the acquisition as it is clearly complementary to its core businesses. #retail banking #merger and acquisition #core and periphery https://lnkd.in/ejFfMEbn

Hinds Sight is here, sharing an article about a recent banking acquisition ... Here are Paul’s thoughts on the article: "I recently read about Sainsbury's decision to sell most of its banking business to NatWest. This strategic move will transfer approximately one million new accounts to NatWest, along with around £2.5bn in gross customer assets. As a financial recruitment specialist, I see this transaction as a significant step in reshaping the retail banking landscape. NatWest's acquisition, expected to complete in the first half of 2025, will not only bolster its customer base but also add substantial scale to its credit card and unsecured personal lending business. For financial professionals, this could mean new opportunities and challenges in navigating this transition." What are your thoughts on this development? How do you think it will impact the financial sector and job market? #banking #fintech #privateequity #realestate #news #investment #finance #investmentmanagement #FinancialRecruitment