Research Spotlight! The motivations for offering a fare cap program vary across transit agencies, but most transit systems want to provide more equitable and efficient service using modern fare payment technologies. The Transit Cooperative Research Program - TCRP Synthesis 160: Fare Capping: Balancing Revenue and Equity Impacts includes a review of the literature; a survey of 35 North American transit agencies that have recently considered implementing, are in the planning stages of implementing, or have implemented fare capping; and detailed case examples for five transit agencies that provide greater insight into the motivations, program designs, implementations, and lessons learned. The report is structured to help transit agency staff, consultants, leadership, and governing boards better understand the benefits and challenges associated with fare capping, assist agencies in the preliminary or planning phase with customer outreach and education components, and program implementation.
