Covisian’s Post

𝟭% 𝗼𝗳 𝗖𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 We believe in an inclusive future where anyone, anywhere, has the same opportunities to achieve what they want. - No limitations to reaching customers around the world. - No hesitation in growing your business with 24/7 support. - No frustrations in managing customer complaints or follow-ups. Since the beginning, we at Soca AI have been obsessed with voice and language, knowing they are the most natural forms of human interaction. Imagine a hands-free world where humans feel joy and safe in their interactions with machines. In this future, 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁𝘀 can save billions of dollars while 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 generate more 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 and improve quality. What you see in this video is just a teaser—that’s why we call it "1% 𝘰𝘧 𝘊𝘢𝘱𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴." There’s even more innovation waiting for you, 𝗡𝗢𝗧 𝗝𝗨𝗦𝗧 𝗔 𝗖𝗔𝗟𝗟. We promise to deliver the best product, without relying on expensive LLMs (𝘩𝘢𝘪𝘭 𝘵𝘰 𝘵𝘩𝘦 𝘚𝘮𝘢𝘭𝘭 𝘔𝘰𝘥𝘦𝘭𝘴 🙌🏻). So you can enjoy the most advanced technology at the most affordable price. Let’s embrace the Agentic AI era, 𝗟𝗘𝗦𝗦 𝗪𝗢𝗥𝗞𝗜𝗡𝗚, 𝗠𝗢𝗥𝗘 𝗧𝗛𝗥𝗜𝗩𝗜𝗡𝗚. #generativeai #aicallagent #voiceai #smallmodels #virtualassistant #cx

🚀 Generative AI is dramatically reshaping customer service in the contact centre industry, offering unprecedented efficiency and personalized service. At Sabio Group's Disrupt 2022, leaders from top companies like Vodafone and AXA shared how AI is enhancing their customer interactions and internal operations. 🤖✨ 👥 While the technology promises to streamline processes, the real challenge lies in integrating it responsibly. Balancing AI's efficiency with essential human interactions ensures we retain personalized care in sectors like insurance and telecommunications. 📈 Moreover, the economic implications are vast, with significant investments required but also considerable potential to enhance productivity. However, as we steer through this AI revolution, ethical considerations and employment impacts remain at the forefront of discussions. 👓 As we embrace this shift, let's continue focusing on creating solutions that are not only efficient but also enhance human connections. How is AI transforming your customer service experiences? --- #GenerativeAI #CustomerService #ArtificialIntelligence #Telecommunications #Insurance #SabioGroup #ContactCentres #AIInnovation #TechTrends #CX

🚀 Discover how Aarav Solutions' Gen AI Accelerator is revolutionizing telecom with cutting-edge solutions for efficiency, cost-saving, and improved customer satisfaction. 📈 Dive into the future of telecom with transformative AI technology! Explore more: https://lnkd.in/d3EnVg9S #Telecom #AI #Innovation #AaravSolutions #GenAi #Tech #DigitalTransformation #BusinessOptimisation

Here is our Gen AI accelerator for Telecom.

Go beyond industry standards with intelligent automation 📈⬆️ Struggling with long wait times and frustrated customers? Wavenet’s Sense AI eliminates delays and streamlines processes, significantly boosting your #CSAT scores and setting new industry benchmarks. Let's revolutionise your #CX - Drop us a mail to get started with AI and see the difference: info@globalwavenet.com #Wavenet #SenseAI #CustomerExperience #Innovation #DigitalTransformation #DigitalBusiness #DigitalMarketing #Telecommunications #Telco #Technology #Healthcare #HealthTech #AI #ArtificialIntelligence #Enterprises #Optimise #Monetise #Secure #Future #CXTrends

AHT is just the start of the savings and efficiencies you can see with a KM solution. AI will be everywhere at ICMI and beyond. Have you thought about where AI gets its knowledge? Let us show you how all AI should begin with a strong foundation in knowledge management. #AHT #KM #AI #ICMI #KnowledgeManagement #livepro

What will CX look like in the future? Find out what ISG (Information Services Group) and our Chief #AI Officer think in our upcoming Linked Live event! As tech and AI rapidly evolve and transform our workforce, there are some lingering questions about the #FutureofCX …will humans still have jobs? Will robots take over? How will consumer expectations change? We’ll discuss all these questions and more with industry leaders and analysts as they cover: • How AI will transform the CX workforce • What the contact center of the future will look like • The future relationship between humans and technology • The evolution of consumer expectations Meet our speakers: • Wayne Butterfield: Partner - Global Lead Contact Center Transformation at ISG • Guillaume Laporte: Chief AI Officer at Foundever® • Martin Wilkinson-Brown: Chief Marketing Officer at Foundever® Join us for our conversation to learn what you need to future-proof your contact center! 🕘Friday, October 11, at 9 a.m. ET Register to secure your spot: https://lnkd.in/guAfQDwE #GenAI #CustomerExperience #CX #BPO

Did you know nearly 24% of businesses are unsure where to begin with updating their tech stacks to incorporate AI? This uncertainty marks a pivotal moment for companies worldwide to embrace AI's transformative potential and reimagine their technological strategies. Why AI matters now: 🔹 Enhanced customer engagement: AI enables personalised, real-time interactions that drive customer satisfaction and loyalty. 🔹 Operational efficiency: From predictive maintenance in manufacturing to AI-driven healthcare diagnostics, AI is optimising processes across various sectors. 🔹 Innovative solutions: AI is fostering creativity in education, finance, banking, and legal tech, unlocking unprecedented opportunities for growth and innovation At Plan b AI, we're dedicated to guiding businesses through this transformative journey. To learn more, reach out to our team at connect@myplanb.ai. #ArtificialIntelligence #DigitalTransformation #Innovation #FutureOfWork #TechRevolution #PlanbAI

“There's no denying that #AI is revolutionizing industries across the board, and the contact center is no exception” according to Hans Zachar, Nutun CTIO. Gartner predicts that by 2025, 80% of customer service departments will leverage AI to boost agent productivity and customer experience (#CX). The future of contact centers lies in the harmonious collaboration between AI and human agents. By leveraging the strengths of both, businesses can create a more responsive, efficient, and empathetic customer service environment, meeting evolving customer expectations and driving business success. Read more: https://lnkd.in/dRr42civ. #bpo #offshoring #outsourcing #callcenter #customerservice

🚀 AI in Telecom: Real Innovation or Just Hype? 🤖📱 AI is dominating conversations in every industry, but is it truly set to transform telecom, or just another trend? At Circles, we’re excited about its potential to revolutionize telcos—when integrated as part of a broader strategy. Here’s why: 1️⃣ Smarter Operations: AI can help telecoms improve backend processes like enterprise automation and fraud detection, freeing up resources to focus on innovation and customer engagement. 2️⃣ Personalized Experiences: AI has the power to tailor customer journeys, making interactions more personal and building customer loyalty. 3️⃣ What’s Next?: AI isn’t a standalone solution, but combined with SaaS, 5G, and other technologies, it could play a key role in telco-to-techco transformation. At Circles, we’re looking ahead to how AI could help telcos drive smarter, more agile solutions for the digital world. Curious to learn more? Read the full article here 👉 https://lnkd.in/gipx-NTf #Telecom #AI #CustomerExperience #Innovation #Techco #DigitalTransformation