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CRM Residential Operations and Accounting Training led by CEO Sam Rotter. On the 10th of April 2024, CRM Residential hosted a training session aimed at enhancing the skills of our Regional Managers and Community Managers as well as senior accounting staff. The session provided participants with invaluable insights into effective financial strategies and best practices. Held at the Conner Strong headquarters, the training brought together residential operations and accounting staff all eager to sharpen their abilities and contribute meaningfully to the improvement of operational processes and reporting. CRM’s CEO, Sam Rotter, personally spearheaded the session, imparting wisdom gleaned from years of experience in the industry along with VP of Compliance, Monique Strickland and Angie Bell, RealPage Systems Administrator, Steve Gould, Director of Maintenance, and Bernardo Coles, Executive Vice President. During the intensive training, participants delved into a wide array of topics including improving the end of month closing procedures, resident balances and the interplay of these critical areas on reporting. Sam Rotter emphasized the importance of understanding best practices and incorporating them into everyone’s daily tasks. He underscored CRM's unwavering commitment to providing community managers with the tools and knowledge needed to excel in their roles and make a positive impact on the lives of residents and improve property performance and provided a glimpse into future initiatives. Training is the cornerstone of the new CRM as we forge our path forward and celebrate our 50th anniversary.

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