CXG’s Post

View organization page for CXG, graphic

85,526 followers

On the heels of Hermès releasing FY2023 financial results with a stellar performance in FY2023, we've taken a look at the sustained growth trajectory from 2019-2023. Even amidst the peak of the COVID-19 pandemic in 2020, Hermès' revenue demonstrated resilience, dipping only 7.4% from €6.8 billion in 2019 to €6.3 billion. This, again, underscores the iconic nature and resilience of Hermès and its favorable reception among luxury consumers as a brand with investment value and lasting, quiet appeal. Additionally, Hermès’ craftsmanship, great handle on production and distribution, and long-term strategic orientation continue to be essential to its success. #CXG #CX #Customerexperiencegroup #customerexperience #luxury #luxurybrands #hermesgroup #hermes #financialresults #industryinsights #businessinsights

  • No alternative text description for this image

To view or add a comment, sign in

Explore topics