Diaquip’s Post

🌟 Committed to Excellence in Every Step! 🌟 At Holoul, we pride ourselves on delivering high-quality, dependable products that you can trust. Our commitment to excellence extends beyond the manufacturing process to every aspect of our operations, ensuring that you receive the best possible experience from start to finish. 👥 Internal Support: Our knowledgeable customer care teams are the backbone of our service promise. They’re not just problem solvers but also dedicated advisors who ensure that your concerns are addressed promptly and your needs are met with expertise and care. 🌍 In the Field: We collaborate closely with our channel partners, who are integral to bringing our products to the market. This partnership ensures that no matter where you are, our products are within reach, backed by reliable service and support. 💼 Why Choose Us? Top-Quality Products: Reliability and quality are at the heart of everything we do. Expert Teams: From customer care to channel partners, work with specialists who are committed to your satisfaction. Efficient Delivery: Our streamlined distribution network means you get what you need, when you need it. We’re here to support your needs with products and services you can depend on. Trust Holoul to be your partner in quality and reliability. 🔗 [Learn More] | 💬 [Contact Us] | Let's achieve excellence together!

Abri Group launched their 'See Something, Say Something' in August 2021. The campaign encourages colleagues to raise concerns about things that may need attention in their neighbourhoods or in customers’ homes. To ensure the success of See Something, Say Something, they also: 👉Overhauled their approach, processes and policies regarding damp and mould, including having a robust Damp and Mould Disrepair team as one of the first points of contact. 👉 Carried out training and empowered colleagues to recognise and address the signs of damp and mould in customers’ homes. 👉Revised their Customer Relations team structure to better assess complaints and to carry out effective complaint handling, including introducing temporary support to accelerate the speed of complaint response times. 👉 Introduced ‘local resolutions’ to empower more customer-facing teams to resolve customer enquiries at first point of contact. Learn more about Abri's Knowing our Homes' work here: https://lnkd.in/dyDQvCvs

*CELEBRATING CUSTOMER SERVICE WEEK 2024*🌟🌟 As a proud Customer Service Representative with the Nigerian Exporters Hub and Zeenab Group, this week is a meaningful reminder of why I do what I do. Over the past year, I’ve had the opportunity to grow, learn, and connect with incredible customers, taking each interaction as a chance to go "above and beyond". This year’s theme, “Above & Beyond,” perfectly captures the spirit of customer service. It’s not just about meeting expectations but exceeding them, anticipating needs, and creating memorable experiences for every customer. For me, it means treating each challenge as an opportunity to learn, every success as a shared victory with my team and our valued clients. Customer service is about building relationships, listening deeply, and offering solutions that enable our clients to thrive. Each conversation, each piece of feedback, has shaped my journey and pushed me to be more empathetic and responsive. I am grateful for the trust our customers place in me and the entire team at Nigerian Exporters Hub and Zeenab Group. It is your trust that inspires us to continue pushing the boundaries of excellence. Together, let’s keep going ABOVE AND BEYOND in the years to come! #CustomerServiceWeek2024 #AboveAndBeyond #Gratitude #CustomerFirst #ServiceExcellence #linkedin

Polish up your Customer Service skills with our 1 day course taking place on 25 November 2024 at the Durban Branch! What you’ll learn: ✅ Enhanced communication skills ✅ Techniques for handling difficult situations ✅ Strategies for exceeding customer expectations ✅ Real-world scenarios and practical tips Contact Busisiwe for more info and to book! ☎️ 031 277 2000 #CustomerService #CustomerExperience #ProfessionalDevelopment #ServiceExcellence #CareerGrowth #Training #CustomerCare

Concern regarding American Tourister Laptop Bag Delivery Dear American Tourister Customer Care, I am writing to express my disappointment and concern regarding an undelivered order I placed on your website. On May 21, 2024, I placed an order (Order # [3004844]) with the expectation of receiving it on or before May 31, 2024. However, it is now 22-06-2024, and I have not received the product nor any communication regarding a delay in shipment. I have checked the order status online, but it does not reflect any updates. This delay has caused significant inconvenience as I was relying on receiving the product by the promised delivery date. I kindly request you to investigate this matter and locate my order. Please provide me with a confirmed delivery date for the product or a full refund for the order. For your reference, I have attached a copy of my order confirmation email. I look forward to your prompt response and resolution to this issue. American Tourister American Tourister | Kamiliant | Samsonite

Good Ads are just simple ideas💡 with excellent execution!

Customer support is often overlooked by companies because it doesn't directly generate revenue or have clear growth metrics. However, this is a critical mistake. The quality of customer support can significantly influence whether customers stay loyal to a product or service. Prioritizing and investing in your customer support team isn't just about solving issues—it's about sustaining long-term relationships and driving customer retention. Give customer support the importance it truly deserves.

"ABOVE & BEYOND" As Zambia joins the world in commemorating National Customer Service Week under the theme "Above & Beyond", we are reminded of the significant role customer service plays in shaping our institutions. While many may feel disillusioned by the service especially from public institutions, often lacking the excellence expected; the theme of this week challenges us to raise the bar. Going "Above & Beyond" resonates with our need to elevate the standards of service delivery, ensuring every interaction with customers exceeds their expectations. As Mahatma Gandhi once said, "A customer is not an interruption in our work; they are the purpose of it." This underscores that the customer is the very reason we exist. Let’s take this opportunity to renew our commitment to deliver service that truly reflects the essence of this theme and reinforces our dedication to those we serve. Together, we can ensure a better service experience for all. Happy National Customer Service Week to you all. Chartered Institute of Customer Management ( CICM) CSIA | Customer Service Institute of America

🌟انت إيه رأيك ؟ لو في يوم من الايام مسؤول عن قهوه مشهورة وفي أزحم وقت فجأة ال coffee machine اتكسرت، ايه الفكره ال هتحافظ بيها على ال sales و ال customer satisfaction؟ 🌟What's your opinion? You're in charge of a popular cafe, and suddenly your coffee machine breaks down during the busiest time of the day. How would you address this situation to keep your customers happy and maintain sales? #business #sales #creativity

Is there anyone competent enough to look into it from Leopards Courier Services (Pvt.) Ltd. ??? my parcel was booked on Friday at 3:00pm for overnight and still not delivered even on Monday. I tried contacting the live chat and horrendous customer services and response time. I had been waiting for half an hour but agent couldn't respond. Even after the last message seen on this chat I messaged again after 10 minutes but no response and I again sent that transcript to email which is not received. There's no one to listen or answer properly, I again joined the chat joined by Mahjabeen and same no response for long. Highly pathetic delivery system and more pathetic customer services. kindly get your agents trained to the T before onboarding them for customer services which is not everyone's cup of tea neither everyone can handle it. I wonder why other city parcel taking these much days, it would have been better if I had used Pakistan post instead. Status for yesterday shows untraceable address, number required whereas complete address and number is mentioned on the parcel and if that's the case then how come it's on route for delivery today without number and address???? Such fake delivery status!!! Highly Pathetic and horrendous to say the least!!!