Curious how tech is transforming multifamily management? On today’s episode of the Digible Dudes podcast, David and Nicole sit down with Anna Malhari, Chief Operating Officer of Veris Residential, to explore the evolving landscape of multifamily housing. Anna shared her insights on implementing self-guided tours, integration of AI in property management and embracing technology while maintaining essential human touch. It's fascinating to hear how these innovations are reshaping resident experiences and streamlining operations. We also discussed the importance of strategic vendor partnerships and the challenges of adopting end-to-end solutions in the multifamily sector. It's all about finding the right balance to enhance both resident satisfaction and operational efficiency. From AI-driven resident communication to centralizing operations, we cover the strategies that are setting the standard for the future of multifamily management. If you're in the multifamily industry and looking to stay ahead of the curve with technology, this episode is a must-listen. Link in the comments below!
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In a recent episode of The Multifamily Hangout, we had a great conversation with Jay Schuminsky, a well-respected real estate investor with a strong portfolio in both multifamily and self-storage sectors. Jay’s extensive experience, influenced by his developer father and years of hands-on leadership, offers valuable insights into navigating the complexities of real estate at scale. Don’t miss this insightful episode—𝑱𝒂𝒚’𝒔 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒆𝒔 𝒂𝒓𝒆 𝒂 𝒈𝒐𝒍𝒅𝒎𝒊𝒏𝒆 𝒇𝒐𝒓 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒎𝒖𝒍𝒕𝒊𝒇𝒂𝒎𝒊𝒍𝒚 𝒐𝒓 𝒔𝒆𝒍𝒇-𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒓𝒆𝒂𝒍 𝒆𝒔𝒕𝒂𝒕𝒆. 🎧 Watch the full episode here: https://lnkd.in/egFeKGg4 Here are some key takeaways from our conversation: ✅ 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Jay stressed the importance of staying actively involved in asset management, even when working with top-tier third-party companies. His focus on hands-on oversight ensures long-term success and higher returns. ✅ 𝐑𝐢𝐝𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐖𝐚𝐯𝐞𝐬: Jay provided a deep dive into how patience, data, and strategic decision-making help him navigate market fluctuations. He shared how lowering debt stacks and focusing on long-term cash flow helps protect investments through economic shifts. ✅ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: The self-storage industry has transformed, with premium facilities setting new standards. Jay emphasized how technology plays a crucial role in meeting rising customer expectations and staying ahead in the competitive market. ✅ 𝐔𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐢𝐧 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From managing storage units with security breaches to dealing with regulatory complexities, Jay revealed the unpredictable side of real estate, reminding us that flexibility is key in this business. ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: One of Jay’s biggest advantages is the ability to make quick, agile decisions, thanks to controlling his own capital. This flexibility allows him to adapt to market conditions without being bound by external pressures. This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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In a recent episode of The Multifamily Hangout, we had a great conversation with Jay Schuminsky, a well-respected real estate investor with a strong portfolio in both multifamily and self-storage sectors. Jay’s extensive experience, influenced by his developer father and years of hands-on leadership, offers valuable insights into navigating the complexities of real estate at scale. Don’t miss this insightful episode—𝑱𝒂𝒚’𝒔 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒆𝒔 𝒂𝒓𝒆 𝒂 𝒈𝒐𝒍𝒅𝒎𝒊𝒏𝒆 𝒇𝒐𝒓 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒎𝒖𝒍𝒕𝒊𝒇𝒂𝒎𝒊𝒍𝒚 𝒐𝒓 𝒔𝒆𝒍𝒇-𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒓𝒆𝒂𝒍 𝒆𝒔𝒕𝒂𝒕𝒆. 🎧 Watch the full episode here: https://lnkd.in/egFeKGg4 Here are some key takeaways from our conversation: ✅ 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Jay stressed the importance of staying actively involved in asset management, even when working with top-tier third-party companies. His focus on hands-on oversight ensures long-term success and higher returns. ✅ 𝐑𝐢𝐝𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐖𝐚𝐯𝐞𝐬: Jay provided a deep dive into how patience, data, and strategic decision-making help him navigate market fluctuations. He shared how lowering debt stacks and focusing on long-term cash flow helps protect investments through economic shifts. ✅ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: The self-storage industry has transformed, with premium facilities setting new standards. Jay emphasized how technology plays a crucial role in meeting rising customer expectations and staying ahead in the competitive market. ✅ 𝐔𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐢𝐧 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From managing storage units with security breaches to dealing with regulatory complexities, Jay revealed the unpredictable side of real estate, reminding us that flexibility is key in this business. ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: One of Jay’s biggest advantages is the ability to make quick, agile decisions, thanks to controlling his own capital. This flexibility allows him to adapt to market conditions without being bound by external pressures. This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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In a recent episode of The Multifamily Hangout, we had a great conversation with Jay Schuminsky, a well-respected real estate investor with a strong portfolio in both multifamily and self-storage sectors. Jay’s extensive experience, influenced by his developer father and years of hands-on leadership, offers valuable insights into navigating the complexities of real estate at scale. Don’t miss this insightful episode—𝑱𝒂𝒚’𝒔 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒆𝒔 𝒂𝒓𝒆 𝒂 𝒈𝒐𝒍𝒅𝒎𝒊𝒏𝒆 𝒇𝒐𝒓 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒎𝒖𝒍𝒕𝒊𝒇𝒂𝒎𝒊𝒍𝒚 𝒐𝒓 𝒔𝒆𝒍𝒇-𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒓𝒆𝒂𝒍 𝒆𝒔𝒕𝒂𝒕𝒆. 🎧 Watch the full episode here: https://lnkd.in/egFeKGg4 Here are some key takeaways from our conversation: ✅ 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Jay stressed the importance of staying actively involved in asset management, even when working with top-tier third-party companies. His focus on hands-on oversight ensures long-term success and higher returns. ✅ 𝐑𝐢𝐝𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐖𝐚𝐯𝐞𝐬: Jay provided a deep dive into how patience, data, and strategic decision-making help him navigate market fluctuations. He shared how lowering debt stacks and focusing on long-term cash flow helps protect investments through economic shifts. ✅ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: The self-storage industry has transformed, with premium facilities setting new standards. Jay emphasized how technology plays a crucial role in meeting rising customer expectations and staying ahead in the competitive market. ✅ 𝐔𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐢𝐧 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From managing storage units with security breaches to dealing with regulatory complexities, Jay revealed the unpredictable side of real estate, reminding us that flexibility is key in this business. ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: One of Jay’s biggest advantages is the ability to make quick, agile decisions, thanks to controlling his own capital. This flexibility allows him to adapt to market conditions without being bound by external pressures. This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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If you missed The Multifamily Hangout episode with Marcie Williams, CEO of RKW Residential as a guest, here's your chance to hear her incredible journey from leasing apartments at $5 an hour to leading one of the Southeast’s top multifamily management firms. During the conversation, Marcie shared insights into: ✅ Her early career and the lessons learned—starting as a leasing consultant and moving up to managing tens of thousands of units. ✅ The importance of people and culture—how she built a strong, positive company culture at RKW Residential. ✅ Scaling a business—Marcie’s approach to finding the right partners and scaling operations while maintaining high standards of service. ✅ Technology’s role in property management—how RKW is leveraging tech to streamline operations, enhance resident experience, and boost profitability. ✅ Mentorship and leadership—Marcie’s biggest influences, and her advice for young professionals looking to grow in the multifamily industry. This podcast is brought to you by Kairos Water ad Coastal Painting Contractors Inc. Watch/listen to the full episode by following the links in the comments. Don't forget to join me and Chris Moreno for another live episode this afternoon at 3:00 PM EST. Our guests are Dave Holland MBA, CPM and Jesse Holland, CPM-links to join us are also in the comments.
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In a recent episode of The Multifamily Hangout, we had a great conversation with Jay Schuminsky, a well-respected real estate investor with a strong portfolio in both multifamily and self-storage sectors. Jay’s extensive experience, influenced by his developer father and years of hands-on leadership, offers valuable insights into navigating the complexities of real estate at scale. Don’t miss this insightful episode—𝑱𝒂𝒚’𝒔 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒆𝒔 𝒂𝒓𝒆 𝒂 𝒈𝒐𝒍𝒅𝒎𝒊𝒏𝒆 𝒇𝒐𝒓 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒎𝒖𝒍𝒕𝒊𝒇𝒂𝒎𝒊𝒍𝒚 𝒐𝒓 𝒔𝒆𝒍𝒇-𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒓𝒆𝒂𝒍 𝒆𝒔𝒕𝒂𝒕𝒆. 🎧 Watch the full episode here: https://lnkd.in/egFeKGg4 Here are some key takeaways from our conversation: ✅ 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Jay stressed the importance of staying actively involved in asset management, even when working with top-tier third-party companies. His focus on hands-on oversight ensures long-term success and higher returns. ✅ 𝐑𝐢𝐝𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐖𝐚𝐯𝐞𝐬: Jay provided a deep dive into how patience, data, and strategic decision-making help him navigate market fluctuations. He shared how lowering debt stacks and focusing on long-term cash flow helps protect investments through economic shifts. ✅ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: The self-storage industry has transformed, with premium facilities setting new standards. Jay emphasized how technology plays a crucial role in meeting rising customer expectations and staying ahead in the competitive market. ✅ 𝐔𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐢𝐧 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From managing storage units with security breaches to dealing with regulatory complexities, Jay revealed the unpredictable side of real estate, reminding us that flexibility is key in this business. ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: One of Jay’s biggest advantages is the ability to make quick, agile decisions, thanks to controlling his own capital. This flexibility allows him to adapt to market conditions without being bound by external pressures. This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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In the latest episode of The Multifamily Hangout, we were honored to have an in-depth discussion with Jay Schuminsky, a highly respected and influential real estate investor with a remarkable portfolio across both multifamily and self-storage sectors. Jay’s extensive experience, shaped by his developer father and years of hands-on leadership, provides invaluable insights into navigating the complexities of real estate at scale. Here are some key takeaways from our conversation: ✅ 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Jay stressed the importance of staying actively involved in asset management, even when working with top-tier third-party companies. His focus on hands-on oversight ensures long-term success and higher returns. ✅ 𝐑𝐢𝐝𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐖𝐚𝐯𝐞𝐬: Jay provided a deep dive into how patience, data, and strategic decision-making help him navigate market fluctuations. He shared how lowering debt stacks and focusing on long-term cash flow helps protect investments through economic shifts. ✅ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: The self-storage industry has transformed, with premium facilities setting new standards. Jay emphasized how technology plays a crucial role in meeting rising customer expectations and staying ahead in the competitive market. ✅ 𝐔𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐢𝐧 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From managing storage units with security breaches to dealing with regulatory complexities, Jay revealed the unpredictable side of real estate, reminding us that flexibility is key in this business. ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: One of Jay’s biggest advantages is the ability to make quick, agile decisions, thanks to controlling his own capital. This flexibility allows him to adapt to market conditions without being bound by external pressures. Don’t miss this insightful episode—𝑱𝒂𝒚’𝒔 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒆𝒔 𝒂𝒓𝒆 𝒂 𝒈𝒐𝒍𝒅𝒎𝒊𝒏𝒆 𝒇𝒐𝒓 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒎𝒖𝒍𝒕𝒊𝒇𝒂𝒎𝒊𝒍𝒚 𝒐𝒓 𝒔𝒆𝒍𝒇-𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒓𝒆𝒂𝒍 𝒆𝒔𝒕𝒂𝒕𝒆. 🎧 Watch the full episode here 👉 https://lnkd.in/epaMz6vS This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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In the latest episode of The Multifamily Hangout, we were honored to have an in-depth discussion with Jay Schuminsky, a highly respected and influential real estate investor with a remarkable portfolio across both multifamily and self-storage sectors. Jay’s extensive experience, shaped by his developer father and years of hands-on leadership, provides invaluable insights into navigating the complexities of real estate at scale. Here are some key takeaways from our conversation: ✅ 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Jay stressed the importance of staying actively involved in asset management, even when working with top-tier third-party companies. His focus on hands-on oversight ensures long-term success and higher returns. ✅ 𝐑𝐢𝐝𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐖𝐚𝐯𝐞𝐬: Jay provided a deep dive into how patience, data, and strategic decision-making help him navigate market fluctuations. He shared how lowering debt stacks and focusing on long-term cash flow helps protect investments through economic shifts. ✅ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: The self-storage industry has transformed, with premium facilities setting new standards. Jay emphasized how technology plays a crucial role in meeting rising customer expectations and staying ahead in the competitive market. ✅ 𝐔𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐢𝐧 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From managing storage units with security breaches to dealing with regulatory complexities, Jay revealed the unpredictable side of real estate, reminding us that flexibility is key in this business. ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: One of Jay’s biggest advantages is the ability to make quick, agile decisions, thanks to controlling his own capital. This flexibility allows him to adapt to market conditions without being bound by external pressures. Don’t miss this insightful episode—𝑱𝒂𝒚’𝒔 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒆𝒔 𝒂𝒓𝒆 𝒂 𝒈𝒐𝒍𝒅𝒎𝒊𝒏𝒆 𝒇𝒐𝒓 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒎𝒖𝒍𝒕𝒊𝒇𝒂𝒎𝒊𝒍𝒚 𝒐𝒓 𝒔𝒆𝒍𝒇-𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒓𝒆𝒂𝒍 𝒆𝒔𝒕𝒂𝒕𝒆. 🎧 Watch the full episode here 👉 https://lnkd.in/epaMz6vS This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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In our latest episode of The Multifamily Hangout Podcast, we had the honor of hosting Dave Holland MBA, CPM, and Jesse Holland, CPM, a dynamic father-son duo with decades of experience in real estate and property management. The conversation was packed with valuable insights. Here are some key takeaways: ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Jesse's 35+ years in real estate management brought a wealth of knowledge to the discussion. His journey from purchasing a four-family home with his father to overseeing a large portfolio highlights the value of experience and perseverance. Dave, who joined the family business in 2016, shared his perspective on the evolving nature of property management, emphasizing how technology is reshaping operations. ✅ 𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐒𝐡𝐢𝐟𝐭𝐬: Jesse provided a compelling look at how the multifamily market has changed over the years. With rising interest rates and inflation, he highlighted the importance of understanding market cycles and adjusting strategies accordingly. He also touched on the increasing influence of legislation on building costs, noting how this impacts both property owners and residents. ✅ 𝐏𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐛𝐥𝐞𝐦-𝐒𝐨𝐥𝐯𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐓𝐞𝐜𝐡: Dave introduced Property Gauge, a SaaS solution born from their own experiences in property management. By focusing on leading indicators and addressing small problems before they escalate, Property Gauge has transformed how they manage operations. Dave shared stories about how this tech solution has streamlined processes and improved resident relations by ensuring timely responses and effective management. Check out the full conversation by clicking the link in the comments below. 👇 This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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In the latest episode of Multifamily Chronicles, we had the pleasure of hosting Lorena Fikes, who shared her remarkable professional journey and offered valuable insights into the multifamily industry. Here are the key takeaways from the podcast: *Treat Everyone Equally >Core Principle: Treat all team members, from the CEO to maintenance staff, with equal respect. >Impact: Recognizing the significant value of every role fosters a positive and collaborative work environment. *Professional Journey >Background: Lorena started in property management at Essex, experiencing the 2013 BRE merger. >Tech Transition: Spent five years in the tech industry. >Current Role: Leads the Innovation Council at Multifamily Leadership, connecting executives to discuss technology and AI advancements. *Innovation Council >Focus: Technology, AI, and industry advancements. >Benefits: Provides an open forum for executives to share experiences, overcome challenges, and grow their businesses. *Industry Challenges >Centralization: Finding ways to centralize operations effectively. >AI Utilization: Leveraging AI to improve efficiency and save costs. Technology Management: Streamlining technology stacks to avoid redundancy and complexity. *Marketing and Maintenance Integration >Importance: Maintenance teams play a crucial role in shaping the company’s reputation. >Strategy: Integrate maintenance teams into marketing plans to enhance customer experience and retention. *AI and Technology >Perspective: AI should enhance efficiency, not replace jobs. >Application: Automate processes and improve decision-making for better operational outcomes. The full podcast is in the link in the comments below.
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In the latest episode of The Multifamily Hangout, we were honored to have an in-depth discussion with Jay Schuminsky, a highly respected and influential real estate investor with a remarkable portfolio across both multifamily and self-storage sectors. Jay’s extensive experience, shaped by his developer father and years of hands-on leadership, provides invaluable insights into navigating the complexities of real estate at scale. Here are some key takeaways from our conversation: ✅ 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Jay stressed the importance of staying actively involved in asset management, even when working with top-tier third-party companies. His focus on hands-on oversight ensures long-term success and higher returns. ✅ 𝐑𝐢𝐝𝐢𝐧𝐠 𝐌𝐚𝐫𝐤𝐞𝐭 𝐖𝐚𝐯𝐞𝐬: Jay provided a deep dive into how patience, data, and strategic decision-making help him navigate market fluctuations. He shared how lowering debt stacks and focusing on long-term cash flow helps protect investments through economic shifts. ✅ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: The self-storage industry has transformed, with premium facilities setting new standards. Jay emphasized how technology plays a crucial role in meeting rising customer expectations and staying ahead in the competitive market. ✅ 𝐔𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐢𝐧 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From managing storage units with security breaches to dealing with regulatory complexities, Jay revealed the unpredictable side of real estate, reminding us that flexibility is key in this business. ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐀𝐠𝐢𝐥𝐢𝐭𝐲: One of Jay’s biggest advantages is the ability to make quick, agile decisions, thanks to controlling his own capital. This flexibility allows him to adapt to market conditions without being bound by external pressures. Don’t miss this insightful episode—𝑱𝒂𝒚’𝒔 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒆𝒔 𝒂𝒓𝒆 𝒂 𝒈𝒐𝒍𝒅𝒎𝒊𝒏𝒆 𝒇𝒐𝒓 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒎𝒖𝒍𝒕𝒊𝒇𝒂𝒎𝒊𝒍𝒚 𝒐𝒓 𝒔𝒆𝒍𝒇-𝒔𝒕𝒐𝒓𝒂𝒈𝒆 𝒓𝒆𝒂𝒍 𝒆𝒔𝒕𝒂𝒕𝒆. 🎧 Watch the full episode here 👉 https://lnkd.in/epaMz6vS This podcast is brought to you by Kairos Water and Coastal Painting Contractors Inc
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