Digital Insurance’s Post

Cowbell is taking over Insurance Innovators USA! In addition to Rajeev G., Cowbell’s CMO Andrea Collins will also be speaking at the conference. 💡 Customer engagement in the age of AI 📆 April 22nd, 5:00 PM 📌 Stage 1 👥 Lizzie Kolkowski, AVP Innovation, Canal Insurance Company John Chu, Founder and CEO, Bamboo Insurance Robert Anderson, Principal Architect, Endava If you want to learn how to make the best out of the recent boom of AI technology and how to utilize it to strengthen your relationship with your customers, you can’t miss out on this panel. #InsuranceInnovatorsUSA #CyberInsurance #InsuranceInnovation #MoreCowbell

Don't miss this webinar! AgentSync will discuss how to use API-sourced data to re-tool producer onboarding and agent management processes to decrease the time to production! #insurtech #api #compliance

The results are in: Insurance Times just announced the finalists for their Tech & Innovation Awards 🏆 And guess who's on it? (Hint: it's us) Specifically, we’re named in the ‘Best Use of Technology for Customer Experience' category. We all know how challenging customer experience can be in the insurance industry, with complex processes and jargon-filled contracts that can confuse and frustrate customers. That’s why we've designed tech-driven solutions that simplify insurance and enhance the customer experience – all in order to make insurance more accessible, understandable and user-friendly (and it’s also why we’ve launched AI-powered solutions for our customer care and claims teams!). Thanks Insurance Times for the recognition, and congrats to all the finalists 👏 #ITTechAwards #Insurtech #CustomerExperience #EmbeddedInsuranceOrchestration #CustomerCentric

Today’s the day! Get ready to rethink business insurance with Embroker CEO Ben Jennings and CIO Andy Lea at InsureTech Connect. From creating customer-centric policies to leveraging AI and data insights, they will explore why business insurance must become a tailored, meaningful experience that serves real business needs. All that while learning how personalized insurance can set businesses apart in a competitive market. See you there! Get the details here: https://lnkd.in/ePjaYNXV #InsureTechConnect #ITC #Insurance #Insurtech #AI #Embroker

When I first started working on LeO, I would often turn to MarshBerry to better understand the insurance industry. I even included quotes from their studies in my original pitch deck! Fast forward to today, and it’s such an honor to see LeO shortlisted as one of MarshBerry's top three recommended vendors for insurance brokers. 🎉 “Given the recent technological advancements, many new software solutions are available, each promising to solve various business challenges like customer service, process optimization, and data-driven insights. However, the field is vast, and many of these companies are startups without a proven track record. To assist you in making informed decisions, here is a list of three popular options that MarshBerry clients have recommended.” Thank you, MarshBerry, for this incredible recognition! #InsurTech #AI #InsuranceBrokers #BusinessGrowth #Innovation

Every year this event is better! It's rewarding to look at the passion people from our Industry have to make insurance simple, keeping customer satisfaction at the center of each initiative. My 3 takeaways this year: - Insurers are building capabilities (make or buy is always a dilemma) to stay relevant in the market with focus around AI and ecosystems - The quality of insurTechs/finTechs has increased thanks to their improved understanding of the Industry - More than ever There will be need to orchestrate the change as technology works only if people are correctly onboarded .  #IISummit23 #EYInsurance #embeddedinsurance #innovationinbanking #marketplaces #ecosystems   Paul Tomlinson Chris Payne Jonathan Matchett Mujtaba Ahmed Mohammed Becca Wood

Technology is advancing – but agents are still experiencing challenges with data management and systems talking with one another. AUGIE Group is working to help solve these issues by improving access to download so agents don’t have to reenter data multiple times. We are bringing together carriers, agents and service providers to identify hurdles for download implementation and work to deliver solutions. For more insights on how technology and AI are impacting independent agents check out this informative article by Andrea Wells in Insurance Journal: https://lnkd.in/eVxrw6HR

Kenneth Tolson, Global President of Digital Solutions, recently spoke with Syam Yellamraju, Global Head of Insurance at Persistent Systems, about the digital revolution we are seeing across the industry and the practical application of a human-centered approach to technology implementation. During the discussion, you can expect to hear about: 🤖 GenAI 🌍 Global Perspectives 🤝 Personalized Experiences Join the conversation here: bit.ly/4aKcqna #CrawfordRestores #OneCrawford

Curious about the future of customer interaction in insurance? With 60% of consumers favouring online communication, and 74% showing interest in AI-based advice, the future is digital! 🚀 Unravel more innovative trends in our latest report: The Future of Customer Service in Insurance.

Curious about the future of customer interaction in insurance? With 60% of consumers favoring online communication, and 74% showing interest in AI-based advice, the future is digital! 🚀 Unravel more innovative trends in our latest report: The Future of Customer Service in Insurance.