Disturbia’s Post

One woman in this article calls dealing with sales professionals "too much hassle". She also discusses making a decision on price alone, knowing she'll probably buy another mattress in 3 years if it "doesn't work out." Sigh...to me, this says that the client discussed in the article has either been mistreated by high pressure sales associates or has, in previous purchases, made poor decisions based on bad information. This is why comprehensive, but easily followed presentations are so important. Give the client the options and advice necessary to succeed in the purchase, inspiring him/her/them to buy (not pressure). For those in my connections list who know me well know where I get "give the options and advice" and "inspire to buy". MAGIC selling is what made me great. Ongoing learning made me exceptional. #mattress #retail #salesprofessionals

Imagine this. You’re at the store, looking at dishwashers. The salesperson says, “This one’s $100 cheaper than the others.” You think, “Whoa, that’s nice,” but you keep browsing. Then they add, “This one finishes a full load in just 20 minutes.” Now, you’re paying attention. Why? Because time is something most of us never seem to have enough of. In fact, a Pew Research study found that 60% of adults in the U.S. feel too busy to even enjoy life. I saw this play out with one of my clients. They sold savings – offering their customers a way to cut costs on home services. It worked… kinda. But when we flipped the message to highlight how much time their product could save busy professionals, things changed. More interest, more sales. People who value time, like working parents or small business owners, see time as their most limited resource, making them more willing to invest. So, I guess this post boils down to what you keep hearing me say again and again: Know your audience. Because, on the flip side, if you’re selling luxury – designer clothes, high-end cars, expensive jewellery – it’s not about saving time. Those people want the prestige. They’re buying the status. So ask yourself: are you speaking to the clock-watchers or the status-chasers?

We are looking for some young, enthusiastic, energetic candidate for “Senior Buyer - Home Appliance" for a reputed retail (furniture, home furnishings) company. # Job Title: Senior Buyer - Home Appliance # Education: Master’s degree (Supply Chain Management) from reputed university # Experience: 3 to 7 years (Electronic Equipment/Home Appliances, Furniture, Furniture Manufacturer, Retail Store) # Skills: MIS, Forecasting, Data Analysis, Risk Mitigation, Strategic planning # Employment Status: Full-time # Job Location: Dhaka # Salary: Negotiable Job Responsibilities: - Determine and fix genuine procurement costs for all required products and categories. - Manage Negotiations of quantity, price, delivery timelines and terms of contract with vendors. - Manage procurement process i.e., Finalize order, prepare PO (With the help of junior team members), finalize dispatch dates with vendors, etc. Ensure that all vendors working with the company are up to the mark. If you find certain vendors lacking, then arrange for replacement. - Closely monitor stock levels and order procurement quantities accordingly. - Research and find the best locations and vendors to procure various products to reduce company costs. - Monitor supplier performance, address any issues, and strive to enhance the vendor network to align with the company's strategic goals. - Identifying and building relationships with potential domestic & international suppliers/ manufacturers. Assess capabilities and establish policies to maintain quality standards with the supplier/ manufacturers. - Monitor and control product costing, promotion offers, etc. as per sales trend. - Supervise current sales, analyze changing market trends & sales of the previous season to forecast future sales. - Monitor all the sales records for forecasting future sales for every product category and plan for further procurement accordingly. - Analyze competitors' pricing, make comparison reports, and take corrective actions. - Regularly suggest updating of pricing, offers, promotions, etc. on the website, in coordination with website development team - Ensure SOP implementation and time to time upgradation for your department. - Analyze market trends, demand patterns, and competitor offerings to make informed purchasing decisions. - Working closely with cross-functional teams, to drive product development, oversee product testing, and ensure products meet customer expectations. - Real time analysis of the inventory movement (FSN analysis). - Effectively maintain cross functional coordination to improve quality, innovation, and collaboration. Note: Above job description is subject to change as per management's discretion Interested candidates are requested to send updated resume mentioning position in the subject line. Email: career@hroutsources.com Cell no: 01880085404

I have completed stage one of my house renovations and I have been dealing with a lot of showroom and in-home sales consultants. This was my experience. Purchased a new sofa - this was the sofa the sales person had in their home. Fire place - This is the exact make and model that the sales person had in their home also. Blinds - Yep you've guessed it the Sales person had these in their home. Ovens - I couldn't believe that the showroom person also had these in their home. Flooring - 100% the showroom guy had that flooring laid 12 months back in their home. But this experience isn't limited to building products. When you book a holiday the sales person coincidentally has been to that same hotel in the last 12 months and had a great time. What are the chances that every product I have purchased that the sales person has purchased the same product and had it installed in their own home? However, also over the last few months I also had to buy worming tablets. Funnily enough I didn't get the same level of enthusiasm and product advocacy for them :-) #sales #sales101 #salestechniques #b2csales

Buying a house isn’t like picking up a piece of clothing in a shop, checking the price tag, and then paying. There are a number of extra, often seemingly hidden costs buyers need to be aware of, which aren’t necessarily spelled out in glossy real estate advertisements. Upfront and hidden costs can add as much as $40,000 to the purchase price of a property, so it’s vital buyers understand them. Almost all of the costs depend on the value of the property being purchased and where it’s located. #raywhitebrunswick

Get the „Real Why“ a customer buys from you The biggest mistake companies and their employees make is to assume that the reason a customer purchases from them is their product or their service. Even solving the problem itself, might not be the initial reason for the purchase. Let me elaborate: Imagine a customer wants to get his old bathroom fixed with a new bath tub instead of the shower. Getting beautiful marble for the floor and the nice bathroom fittings. He is willing to overpay and transfer the whole amount right away, however, needs it done in the next 3 months. What do you think his true reason could be? To begin with, his wife already mentioned it several times in the last couple of months. The occasion and the budget were right for a new bathroom. She wanted a new bathroom since they moved in. Eventually, a sales representative could find out the real motive. His mother-in-law visits twice a year and she actually was the one complaining about the old bathroom. The renovation would be a game changer for the whole family. Even though a new bathroom is quite some investment, this example demonstrates that there is more to what meets the eye. So next time, when your sales and customer service representatives talk to a customer, let them ask more questions and find out the "Real Why" behind the purchase and investment. This applies to all industries, where people need to be trained to ask smart and specific questions. Get this right and you are on your way to a delighted returning customer and increased sales. #customerservice #sales #customerexperience #why #bathroom #deluxeinstitute

Lessons Learned from My First Sale on Vinted I know I am a bit late to the party, but I have finally embraced Vinted, as a seller. Selling items on Vinted, as my friend put it, can become addictive, but my first sale taught me a valuable lesson about quality control and customer service. In the excitement of making my first sale, I went big and emptied half my wardrobe. I picked each item up, had a good ‘look’ and put a couple of pictures up with brief descriptions. Patted myself on the back, quietly pleased how easy I found it all. I was over the moon when 10 items sold within 2 days, I felt a major rush. Now when it came to packaging and labeling, that’s when my first hurdle started, I needed a system. I numbered my items and associated each number with an order, easy . 10 orders wrapped, numbered, ready to post. Andreea’ heel turned out to be the numbers 6 and 9, it didn’t even occur to me until my husband asked, ‘how did you differentiate between your 6 and 9?’My heart sank. After the initial stress and meltdown, I left it in the hands of chance and hoped for the best. With lesson 1 firmly noted, I need a better system for ‘large orders’ and I need to underline my 6!. Luckily everyone got the right items, but lesson 2 came when one of the orders got rejected. The item had a fault, which I failed to notice in my thorough quality control, or describe in my listing (if I only knew about it). It was a bitter pill to swallow, mostly because I thought I did such a good job when checking the clothes, but then different fabrics work differently, and only when you stretch the fabrics and try them on, you notice certain things. It made me think of software testing and the different tests performed, and how my lack of different types of testing meant small details have been missed, leading to a letdown for both the seller and the buyer. However, the true test came in how I handled this mistake. I knew I had to act promptly and with integrity. I quickly reached out to the buyer, acknowledged the fault, and offered a solution. I found that people genuinely appreciate prompt and transparent communication. Keeping the buyer informed throughout the process of resolving the issue not only reassured them but also established a sense of trust. This experience taught me that it’s not just about making a sale; it's about ensuring that the buyer receives a high-quality item that meets their expectations. Additionally, it reinforced that sincere and proactive communication can go a long way in maintaining positive relationships with buyers. There is nothing new in what I learnt, these are well established practices, but what struck me was, how easy it is to overlook best practice. There is nothing wrong in wanting to jump into something straight away, but don’t rush the basics. It’s like listening to your elderly, taking in existing knowledge, because it was learnt from experience.

Furniture sales fall back to pre-lockdown levels The retail value of furniture and lighting sales plunged in July. Sales in July reached £1,040,385,000 in England, Scotland and Wales according to ONS data, but this was 22.48% lower than June 2024 and 18.16% lower than July 2023. The performance is the lowest since February 2021 (£886,977,000): when the country was in the second month of the third lockdown, and a month before non-essential retail reopened and in effect lower than when store did reopen thanks to inflation (£1,095,646,000). The figures are not seasonally adjusted, do not take inflation into account and are subject to revision. https://lnkd.in/eM_QWtz8 #furniture #furnituresales #furnitureindustry

Check out this new listing in MARKHAM! Click below for more information and tag anyone who might be interested! Selling The Canadian Dream