Diversified Communications HQ’s Post

Great opportunity in Nashville

DVA is not associated with this job opportunity. Customer Support Specialist, USA https://lnkd.in/gHK3VUXh What you’ll do: Serve as a first responder for inbound communication through our site Answer customer questions and provide how-to help on Muck Rack’s capabilities, with a focus on reducing customer effort and furthering product knowledge Escalate and diagnose software issues; work with our product and engineering teams to solve complex product issues Follow site issues to resolution and customer satisfaction Proactively reach out to customers who show signs of user error Identify processes that need to be improved and evolved Maintain expert product knowledge of Muck Rack and stay well informed of new and existing features. #innovation #management #digitalmarketing #technology #creativity #futurism #startups #marketing #socialmedia #socialnetworking #motivation #personaldevelopment #jobinterviews #sustainability #personalbranding #education #productivity #travel #sales #socialentrepreneurship #fundraising #law #strategy #culture #fashion #business #networking #hiring #health #inspiration

#hotjob ALERT #customersuccess Are you a #jobseeker who is #opentowork? Were you part of a recent #layoff, were #laidoff? Check out this new #jobposting with Intruder! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: • Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. • LinkedIn profile preparation/optimization. • Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. • Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 58 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120+ LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!” Benefits of hiring a Professional Resume Writer https://lnkd.in/gWpHBdBR   #careercoach #resumewriter #ono #nowhiring #gethired

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If you wish to be a customer service representative, here are few things you should know about customer service. These are your roles/duties as a customer service representative. 1. Ability to help customers find products or services. 2. Advising customers on the products that are most suitable for them. 3. You must be able to find answers to customer questions about your products or organization. 4. You should be able to give your customers advice on how to use your products or services. 5. Help customers complete a purchase. 6. Responding to after sales queries. 7. Receiving and resolving customer complaints. If you can effectively carry out these roles, you'll not struggle in your career as a customer service representative. I hope you found value? Reminder. I'm available to work with you as a Customer Support Specialist to provide help and support to your customers. I also offer Executive Virtual Assistant services while you work on bigger tasks. #customercare #customersupport #executivevirtualassistant #virtualassistantservices #virtualassistant #virtualassistantforhire

OPPORTUNITY

Unlock success as a remote Customer Representative with these 5 essential tips! 1. Active listening is key in understanding and addressing customers' needs effectively. 2. Clear communication ensures that messages are conveyed accurately, avoiding misunderstandings. 3. Mastering time management helps in prioritizing tasks and meeting deadlines efficiently. 4. Problem-solving skills are crucial in resolving issues promptly and finding solutions. 5. Empathy training allows reps. t. connect with customers on a personal level, fostering trust and loyalty. Incorporate these tips into your daily routine and watch your efficiency and satisfaction levels soar! #CustomerService #WorkFromHome #SuccessTips #jobsearch #careers #employment #jobposting #joboffer #jobalert #nowhiring #recruiting #hiring #jobopportunities #joboffer #jobsearchstrategy #dayjob #hiringandpromotion #hiringnow #customerexperience #canadajoboffer #joboffercanada #freejobalert #businesssuccess #customersuccess #dreamjob #jobposting #customerexperiencecoach #nowhiring

As an account manager, I always had a consultative, people-first approach to sales. Clients want to feel like you're talking to them like a human, not just another # to get through on your call list. I got to know my clients on a deeper level, and approached every sale as a joint effort to meet their needs. I wasn't a Verizon rep, I was their personal shopper helping them navigate through Verizon's products and services. We were one team together. If you are hiring (or just looking to network), and looking for someone to be an ally for your clients, building long-term relationships and customer loyalty, feel free to reach out! I'd love to chat. #customersuccess #customeradvocate #consultativeselling #accountmanager #clientservices #brandloyalty #retention

CS roles are the #1 way to transition into a #startup here are 4x reasons why… 1️⃣ Voice of customer - Being on the frontline gives you intimate knowledge of the immediate customer pain points and the value your product brings to them 2️⃣ Introduction to sales - Chances are you will be working under a sales leader who has already grown revenue so therefore you are in a great learning opportunity 3️⃣ Product leadership - High customer exposure makes you an invaluable asset to any team that prioritises the voice of customer in new or existing product development. 4️⃣ Salary growth - If the companies growing fast and you can keep learning as fast as the company is growing you have endless opportunities for career progression and salary upside (and esop if available). Loving the sales side? Your next role could be in sales with a higher base and commission. Loving the product development side? Your next role could be in new #product development or product management. Great team and a great opportunity to level up into a leading #agtech startup that’s growing rapidly in Aotearoa and beyond 🐮🚀 Awesome to see you smashing milestones Liam, Tom & Caleb! #cs #productleadership #operations #leadership #hiring