Donald Burns’ Post

“I think pre-meal is the most important 30 minutes of the entire day in a restaurant. It’s when there are 30 or 40 people who are individuals, and it’s during that time that they cease being individuals, and they start to become a team.” - Will Guidara Pre-meal is something we take very seriously - and never for granted - at Your 3rd Spot™ Social Dining / AMP Up1 Hospitality™️. It’s where each shift gets set up for success. Calibration occurs - leaders get a pulse on the team and the team gets a pulse on what is important to us. It goes deeper than cover counts and station assignments. It’s ongoing training and communication. It’s culture. It’s the best 45 minutes we can spend with our team every day.

Most of the good and bad reviews your restaurant receives has less to do with service and more to do with hospitality. Guests want to know you care. If your team would rather sit in the corner and talk to each other or look at their phone instead of create human connection with their guest, it’s time to get a new team. And when you interview new applicants, hire mindset over skillset. #restaurateur #restaurantcoach #restaurantowner #restaurantsuccess #mindset #hospitality

The success of any restaurant depends on teamwork, especially the connection between the front of the house (FOH) and the back of the house (BOH). Creating a culture where both teams recognize and appreciate each other is key to a restaurant’s smooth operation and long-term success. A well-connected BOH and FOH aren’t just about better communication—they build mutual respect, improving overall efficiency and the guest experience. Here is our latest article about how to build that culture. https://lnkd.in/ggHuMGxr

Meet the "good fit" – the backbone of your restaurant team. These individuals are not just culturally aligned but solid contributors, consistently meeting the job's basic requirements. Reliable, trustworthy, and steady, they form the foundation of your team's consistency. While they may not skyrocket your restaurant to new heights, they're the ones maintaining the excellence you've built Let's explore the dynamics of the "good fit" and optimize their role for sustained success. Ready to fine-tune your team's composition? Click the link in my bio ☝️. #GoodFit #RestaurantSuccess #TeamManagement

How to keep good employees in your restaurant business: competitive pay, growth opportunities, positive culture, and work-life balance. 🔥 Follow me for daily restaurant success tips and best practices. ✅ #restaurantowner #restaurantsuccess #restaurantcoach #restaurantconsultant #profitablerestaurant #restaurantoperations

Tired of schedule chaos? Say goodbye to the madness! Our latest blog is packed with tips and tricks every restaurant manager needs. From handling last-minute shift changes to boosting team productivity, we’ve got you covered. Discover the secrets to creating smooth schedules that keep your staff smiling and your restaurant buzzing! 🌟 Level up your scheduling game 👉 bit.ly/450sPmf #RestaurantSuccess #SchedulingHacks

🌟 Teamwork triumphs in every dish: Managers, we must cultivate a culture of collaboration! 👩🍳✨ In the dynamic world of restaurants, managers who encourage teamwork among employees foster a restaurant where culinary excellence thrives. Here's why: Efficiency Booster: Teamwork enhances efficiency, ensuring a seamless flow in the kitchen for timely and exceptional service. Positive Restaurant Culture: Encouraging teamwork cultivates a positive culture, where mutual support and camaraderie flourish. Harmony: A united team creates harmony, resulting in dishes and service that reflect the combined talents of each team member. Smooth Shift- When everyone is working together, everything becomes easier and the shift runs sooth. 🌐 Embrace the power of teamwork, lead with collaboration, and savor the success of a restaurant where every member contributes to a symphony of hospitality excellence! 🍽️🤝🌟 #ManagerLeadership #TeamworkCulture #SavorSuccess #CollaborateAndCreate #LANDD #Teamwork #LeadWithUnity 🍷👨🍳✨

Today's Spotlight: Transformation ✨ Embracing a pivotal shift from restaurant management to the boundless realm of remote work defines my evolution. What’s your defining word today? Please share it in the comments to celebrate our distinctive paths. #WordOfTheDay #TransformationJourney

Most of the good and bad reviews your restaurant receives has less to do with service and more to do with hospitality. Guests want to know you care. If your team would rather sit in the corner and talk to each other or look at their phone instead of create human connection with their guest, it's time to get a new team. And when you interview new applicant, hire mindset over skill set. #Restaurant #Mindset